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4. PARKING OPERATIONS,
MAINTENANCE AND DEVELOPMENT BRANCH 2011 ANNUAL REPORT AND 2012 BUSINESS PLAN rapport annuel de
2011 et plan d’actiVITÉS pour 2012 – Direction de l’exploitation et de
l’entretien des stationnements |
COMMITTEE RECOMMENDATIONS
That Council:
1.
Receive the Parking
Operations, Maintenance and Development Branch 2011 Annual Report; and,
2.
Receive the Parking Operations, Maintenance
and Development Branch 2012 Business Plan.
RECOMMENDATIONS
DU COMITÉ
Que le Conseil :
1.
prenne
connaissance du rapport annuel de 2011 de la Direction de l’exploitation et de
l’entretien des stationnements;
2.
prenne
connaissance du plan d’activités pour 2012 de la Direction de l’exploitation et
de l’entretien des stationnements.
1.
City Operations, Deputy City Manager’s report
dated 25 April 2012 (ACS2012-COS-PWS-0008)
2. Extract of draft Minute, Transportation
Committee meeting of 2 May 2012.
Comité des transports
(613) 580-2424 x 13769, Larry.OKeefe@ottawa.ca
SUBJECT:
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OBJET :
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rapport annuel de 2011 et plan d’actiVITÉS
pour 2012 – Direction de l’exploitation et de l’entretien des stationnements |
That
the Transportation Committee recommend that Council:
1.
Receive
the Parking Operations, Maintenance and Development Branch 2011 Annual Report;
and,
2. Receive the Parking Operations, Maintenance and Development
Branch 2012 Business Plan.
Que le Comité des transports recommande au Conseil :
1. De prendre connaissance du rapport
annuel de 2011 de la Direction de l’exploitation et de l’entretien des
stationnements;
2.
De prendre connaissance du plan
d’activités pour 2012 de la Direction de l’exploitation et de l’entretien des
stationnements.
The
Parking Operations, Maintenance and Development (POMD) Branch is responsible
for providing and maintaining an appropriate supply of affordable, secure,
accessible, convenient and appealing public parking that supports local
businesses, institutions and tourism.
As of December 31, 2011, the Branch manages 3,938 paid on-street spaces
on approximately 100 streets in 12 business areas. It also oversees more than 2,800 off-street
spaces in 5 multi-story parking structures and 11 surface parking lots.
In April
2009, Council approved the Municipal Parking Management Strategy (ACS2009-COS-PWS-0009) as a key guiding document for the
Municipal Parking Management Program.
Since then, the Branch has worked to align itself with the objectives
of the Strategy and to ensure that its requirements are fulfilled.
The
Strategy requires the following 3 documents to be produced on an annual basis:
·
Work
Plan;
o
Identifies
and discusses key initiatives that will be undertaken during the upcoming year.
·
Annual
Report; and,
o
A
review of the initiatives and achievements of the previous year, explains any
changes to parking policy, and reports on key performance indicators as
described in the Branch’s Performance Measurement Framework.
·
Capital
Program Plan (Business Plan)
o
Presents
the projected revenue and expenses for the upcoming year and beyond, including
the planned contributions to the Parking Reserve Fund.
The 2012 Work Plan (ACS2012-COS-PWS-0004) was approved by the Transportation Committee and Council in March 2012. It was the second Work Plan to be submitted in accordance with the Municipal Parking Management Strategy.
The 2011 Annual Report is the second Annual Report to be submitted. The first Annual Report (ACS2011-COS-PWS-0009), for the year 2010, was approved by Transportation Committee and Council in May 2011.
The 2012 Business Plan is the second Business Plan to be submitted. The first Business Plan, (ACS2011-COS-PWS-0001), for the year 2011, was referred to as the Financial Summary & Capital Program Plan and was approved by Transportation Committee and Council in March 2011.
This
covering report provides contextual information regarding the 2011 Annual
Report and 2012 Business Plan.
The
Parking Operations, Maintenance and Development Branch manages
and operates all components of the Paid Parking Program.
The Branch
currently contracts Precise Parklink Inc. to supply,
maintain and process revenue from the Pay and Display and parking facility
payment systems that are in place on-street and at off-street facilities. While these functions are important, they
only represent a portion of the entire Municipal Parking Management
Program. In particular, the Parking
Operations, Maintenance and Development Branch delivers
the following functions:
·
Parking
studies and evaluations;
·
Paid
parking policy decisions (rates, hours, etc.);
·
Operational
management of on-street and off-street paid parking facilities;
·
Oversight
of service providers, including Precise Parklink
Inc.; and,
·
Implementation
and application of the Municipal Parking Management Strategy.
In
addition to the initiatives and projects that are identified above, additional
on-going, day-to-day requirements are accounted for and fulfilled. These include the following:
·
Evaluations
and other analysis as required (e.g. investigating requests for parking
changes via data collection/analysis, competitive rate surveys of private
lots, etc.);
·
Management
of technical reviews as required;
·
Management
of service contracts (Precise Parklink Inc., snow
removal, security, etc.);
·
Operational
management of on-street paid parking;
·
Operational
management of off-street paid parking, including maintenance at garages and
surface lots;
·
Monitoring
of financial processes and revenue reconciliation;
·
Financial
planning and management;
·
Implementation
of recommendations from Local Area Parking Studies and other evaluations;
·
Development and management of contracts and agreements
with private parking providers;
·
Regular
consultation through the Parking Stakeholder Consultation Group and other
stakeholders; and,
·
On-going
performance management and data management.
2011 Annual
Report
The 2011 Annual Report, included as Document 1, is a requirement of the Municipal Parking Management Strategy. The Annual Report allows the Parking Operations, Maintenance and Development Branch to present a detailed review of the various initiatives and achievements in 2011 and to demonstrate tangible progress with respect to fulfilling the Municipal Parking Management Strategy.
The Annual Report also presents an inventory of all on and off-street parking facilities, including a summary of all changes to paid parking areas that have been made over the past year. This provides an opportunity for the Parking Operations, Maintenance and Development Branch to report on the use of Delegated Authority for 2011 under Schedule ‘B’ – City Operations Portfolio of By-Law No. 2011-28. The reporting is specific to the following sections:
·
B 29
(1) – Traffic and Parking By-Law (as it pertains to paid parking zones)
·
B 30
(1) and (2) – Municipally-Managed Parking Rates – Off-Street
·
B 31
(1) – Municipally-Managed Parking Rates – On-Street
Further, the Annual Report demonstrates the Branch’s performance through 12 measures that have been identified as Key Business Indicators. These are in alignment with components of the Municipal Parking Management Strategy and are also representative of a series of performance objectives that are outlined in the Branch’s Performance Measurement Program. These indicators may change from time to time to align them with service provisions and changes to the parking program, etc.
2012 Business Plan
The 2012 Business Plan, included as Document 2, provides a detailed presentation of revenues and costs for 2011 using year-end financial information as well as estimates for 2012 based on the Branch’s 2012 Budget submissions. It also projects the anticipated revenues and costs over the next 10 years, including the long-term strategies for the Parking Reserve Fund.
Currently, there is no paid parking that is
municipally-owned or managed in rural Ottawa.
The
structure of the Annual Report was established during the development of the
Branch’s 2010 Annual Report in consultation with the Parking Stakeholder
Consultation Group. The 2011 Annual
Report will be presented to the Parking Stakeholder Consultation Group at the
next regular meeting.
The
financial details contained in the 2012 Business Plan extrapolate on the
projects and initiatives that were identified in the 2012 Work Plan. The Parking Stakeholder Consultation Group expressed
support for the 2012 Work Plan and their input was incorporated into the 2012
Business Plan. The 2012 Business Plan
will be presented to the Parking Stakeholder Consultation group at the next
regular meeting.
There are no legal impediments to implementing
the recommendations in this report.
There are no risk management impediments to implementing the
recommendations of this Report.
The
financial information contained in the Parking Operations, Maintenance and
Development 2011 Annual Report, included as Document 1, is unaudited. Any changes resulting from the 2011 audit of
accounts will be reflected in the 2011 comparative numbers included in the
2012 Annual Report.
The
Parking Operations, Maintenance and Development Business Plan, included as
Document 2, provides a detailed snapshot of revenue and costs for 2011 and the
2012 Approved Budget. Also included are
the long-term operating and capital strategies for the Parking Reserve Fund
and Cash-In-Lieu of Parking Reserve. Approval
of the long term operating and capital strategies will be updated annually and
form part of future Corporate Budget approval processes.
Staff will
ensure that any applicable accessibility standards are adhered to during the
execution of the projects and initiatives identified in this report. This will involve consulting with the
appropriate staff within the City. A
representative from the Accessibility Advisory Committee is a member of the
Parking Stakeholder Consultation Group.
The Branch’s 2012 Work Plan is in alignment with the
Municipal Parking Management Strategy’s objective to encourage the use of
alternative modes of transportation, including walking, cycling, public
transit, car/van pooling, taxis, and auto sharing.
There are no immediate technology implications associated
with this report. However, Information Technology Services (ITS) will
work with Parking Operations, Maintenance & Development branch to identify
the technology requirements, establish priorities and develop an appropriate
work plan in support of future Capital projects such as the planned
purchase of a new Parking Payment System in 2020.
The
report’s recommendation supports the following objectives of the City
Strategic Plan:
Service Excellence:
Objective
1: Ensure a positive experience for
every client interaction.
Objective
2: Improve operational performance.
Financial Responsibility
Objective
1: Align strategic priorities to
Council’s tax and user fee priorities.
Objective
2: Maintain and enhance the City’s
financial position.
(Previously
distributed and held on file with the City Clerk)
Document 1
– Parking Operations, Maintenance &
Development 2011 Annual Report
Document 2
– Parking Operations, Maintenance &
Development 2012 Business Plan
Staff
will make the Annual Report available to the public and stakeholder groups.
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extract of draft Transportation Committee minutes 18 2 may 2012 |
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extrait dE L’ÉBAUCHe Du ProcÈs-verbal 18 du comitÉ des transports LE 2 mai 2012 |
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PARKING OPERATIONS, MAINTENANCE AND DEVELOPMENT BRANCH 2011 ANNUAL
REPORT AND 2012 BUSINESS PLAN
RAPPORT
ANNUEL DE 2011 ET PLAN D’ACTIVITÉS POUR 2012 – DIRECTION DE L’EXPLOITATION ET
DE L’ENTRETIEN DES STATIONNEMENTS
ACS2012-COS-PWS-0008 City Wide / a l’échelle
de la ville
REPORT RECOMMENDATIONS
That the Transportation
Committee recommend that Council:
1. Receive the Parking Operations,
Maintenance and Development Branch 2011 Annual Report; and,
2. Receive the Parking Operations, Maintenance
and Development Branch 2012 Business Plan.
CARRIED
STAFF DIRECTION:
That staff provide a breakdown of the
parking revenues in terms of areas of the city.