Category |
Description |
E-mail / Website |
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Link |
Accessibility Services |
To receive information or provide comments on accessibility services in the City of Ottawa. |
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Addressing and Signs |
For information on private roadway naming, sign minor variance, sign by-law amendments, street name changes, permanent signs on private property and civic addressing. |
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Ambulances & Paramedics |
To register or receive information on CPR training. |
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Ambulances & Paramedics |
To provide feedback on our service |
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Ambulances & Paramedics |
To inquire about public relations, community events, media inquiries or general information: |
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Ambulances & Paramedics |
If you are requesting a copy of documentation relating to a call |
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Animal Licensing |
For information on the pet registration process and renewal process. |
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Arts & Heritage |
Contact the Public Art Program. This program coordinates public art commissions, Karsh-Masson Gallery and the City of Ottawa Art Collection. |
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Arts & Heritage |
For more information on Arts , Heritage and Festivals & Fairs Funding Programs. |
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Arts & Heritage |
For all inquiries regarding City of Ottawa Museums (Billings Estate, Cumberland Heritage, Fairfields, Nepean, and Pinhey’s Point). |
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Arts & Heritage |
Contact representatives from the Community Arts Program. Their aim is to increase public participation in the arts by providing a community context and venue for professional artists in dance, music, theatre, visual, literary and media arts. |
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Budget |
For any questions related to the budget |
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Building Code |
For information on the administration and enforcement of the Ontario Building Code Act & Ontario Building Code: Building Permits, Renovations, Demolitions, Plumbing, Building Inspections, Pool Enclosure Permits, Civic addressing for new development. |
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Building Code Associated Services |
For information on Compliance Reports, Compliance with Agreements (Residential / Commercial), Request for Release of Agreements, Access to Building Permit Records (View and Release), and Agency Letters of Approval (Liquor Licenses). |
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Committees of Council |
To volunteer for a City of Ottawa advisory committee or board. |
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Community Organization Listing |
The Community Organization Listing provides residents of Ottawa with up-to-date contacts and information about local sports, recreation and cultural organizations. |
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Construction |
For information on the City's road construction projects. Right of Way inspection office. |
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Court - Provincial Offences |
Information regarding Provincial Offence fines, payments, trials, appeals and re-openings. |
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Cycling |
To obtain information about cycling courses offered by the City of Ottawa. |
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Doors Open Ottawa |
For any questions or comments relating to Doors Open Ottawa, including suggestions of buildings to approach for participation in the event. |
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Economic Development |
More information about Ottawa's economic advantages |
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Elections |
For information on the City of Ottawa Municipal Elections. |
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Employment |
For information concerning employment opportunities. |
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Employment |
For information concerning the Summer Student Employment Program. |
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Employment & Financial Assistance |
Contact the Employment and Financial Assistance Branch (EFA). |
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Financial Services |
If you have sustained a loss you believe the City is responsible for, you can file a claim with the City. |
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Financial Services |
Questions or comments concerning Property Taxes, Tax Bills or Water Bills. |
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French Language Services |
To submit any comments, questions, complaints with regards to the delivery of services in French and the City of Ottawa’s Bilingualism Policy. |
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Garbage & Recycling |
To obtain information on garbage, recycling, yard waste and composting. |
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Housing |
Contact the Housing Branch. |
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Media |
Contact City of Ottawa Newsroom. |
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Online Store |
For any questions related to the sale of merchandise sold through the City of Ottawa’s online store including questions related to order status, shipping and payment processing. |
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Parks & Recreation |
To receive information or to register for recreation programs. |
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Parks & Recreation |
For information on Seasonal Recreation Programs, and the Park and Wading Pool Program. |
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Parks & Recreation |
To obtain information on last minute available ice time at all City of Ottawa arenas, or last minute bookings for sportfields, baseball diamonds and parks. |
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Pesticides |
For information on the City’s pesticide reduction strategy. |
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Planning and Development |
Development Information Officers - Central. |
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Planning and Development |
Development Information Officers - Nepean. |
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Planning and Development |
Development Information Officers - Kanata and Rural. |
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Planning and Development |
Development Information Officers - East. |
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Police |
For all inquiries about the Ottawa Police Service. |
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Rural Affairs |
For information concerning rural Ottawa or the Rural Affairs Office |
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Tourism |
For all inquiries regarding Lansdowne Park. |
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Volunteering |
For information on volunteering opportunities and resources. |
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Water |
For information concerning water treatment programs and operations, and drinking water, plus water distribution (including fire hydrants). |
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Webmaster |
Questions regarding the site, suggestions for improvements, and problem reports (search engine problems, broken links, page not found errors, etc) are all welcome. However, if you have a more general question, please select from the Customer Services Unit identified. |
Link |
Youth |
Electronic network linking youth serving agencies, and other groups working with youth. |
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