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Position: Coordinator, Program Development

Competition Number: 2021-EX-EN-53264656-01
Competition posting date: 2021-04-28
Competition closing date: 2021-05-13

Ottawa Public Library, Customer Experience, Program Development
1 Full-time Temporary Position (Up to 2 years) - 35.00 hours/week
Affiliation: CUPE 503 Library
Salary: $72,614.36 to $86,664.76 annually (2019 rates of pay)
Location: Library, 191 Laurier Avenue

Category: Current Opportunities
Employment Group: Library

Job Summary

Reporting to the Manager, carries out duties and responsibilities for their assigned service area – Program Development. Performs administrative and human resource management duties. Participates in the development of policies, procedures and objectives for library services. Maintains an up-to-date knowledge and expands awareness of Library developments. Establishes and maintains liaisons with internal and external contacts. Exercises responsibility for the day-to-day operation and coordination of centralized program planning and service development for children, teens and adults. Work is performed within the context of the policies and framework of the Library corporate culture as embodied in the Mission Statement, Core Values, Customer Experience Guidelines.

Education & Experience

Master’s Degree in Library and/or Information Science from an accredited library school.

Minimum of four (4) years of progressively increased responsibilities, including supervisory experience and some experience planning and developing programs and services.

*Alternative educational credentials combined with job-related experience, demonstrated performance, and ability may be considered in lieu of stated academic requirements.

Language, Certificates & Licenses

The successful candidate will be required to complete a Vulnerable Sector Check to the Ottawa Public Library’s satisfaction.

Bilingual requirement for language proficiency:
French oral, reading, writing required
English oral, reading, writing required


Competencies & Skills


The key competencies that describe the skills and behaviours expected to be demonstrated by managers and supervisors at the City of Ottawa are available on Ozone. The seven Leadership Competencies, which align with Servant Leadership, are:


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If this opportunity matches your interest and profile please apply online by using the "Apply" button. If this is your first online application please refer to our resources on how to apply for jobs online .

We thank all candidates for their interest, however, only those selected to continue in the selection process will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from women, Aboriginal peoples and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411