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Position: Summer - Heritage Leader

Competition Number: 2020-EX-EN-52750373-01
Competition posting date: 2020-02-03
Competition closing date: 2020-08-31

Recreation, Cultural and Facility Services Department
Multiple Positions
Affiliation: Non Union/Non MPE
Salary: $14.483 to $15.691 per hour (2020 rates of pay)
Location: Various locations

Category: Summer Opportunities
Employment Group: Recreation and Culture

Job Summary

Assist with researching, planning, delivery, and documentation of public and educational interpretive programs and events at museums and historic sites. Conducts interpretive tours and dispenses historical information to the community, utilizing first- and third-person interpretation techniques. Interacts cooperatively with museum volunteers and actively participates in a team environment to include all aspects of museum operations, and assists with public rental bookings and food services as required. Acts as public ambassador of the museums by participating in educational and promotional outreach activities and engages in customer service activities such as front desk duties, cash transactions, responding to public inquiries, setting up rooms and grounds for public events, recording of visitor statistics, and conducting visitor evaluations. Ensures safety of museum visitors and program participants, as well as ensuring the security of the museum and its contents. Opens and closes the site and performs some cleaning and gardening duties as required.

Education & Experience

Post Secondary Student (completion of second year College or university) : History, Museology, Education, Theatre, Public Relations, Classical Studies, or Related Discipline

Minimum of eight (8) months but less than one (1) year of related experience is required : Experience in working with the public in a client service environment; experience with clients of various ages; experience in research activities

*Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.

Language, Certificates & Licenses

• Current Standard First Aid/CPR "C" certification
• Current Automated External Defibrillator (A.E.D.) certification
• AODA Accessibility Training

The successful candidate will be required to complete a Vulnerable Sector Check to the City of Ottawa’s satisfaction. Candidates under the age of 18 will require a Criminal Record and Judicial Matters Check instead of a Vulnerable Sector Check.

English oral, reading, writing required.
French oral, reading, writing may be required for some positions.
Candidates must meet language requirement for position upon hire.


Competencies & Skills


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If this opportunity matches your interest and profile please apply online by using the "Apply" button. If this is your first online application please refer to our resources on how to apply for jobs online .

We thank all candidates for their interest, however, only those selected to continue in the selection process will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from women, Aboriginal peoples and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411