Submitted by/Soumis par: R.T.
Leclair, General Manager/Directrice générale,
Transportation,
Utilities and Public Works/Transports, Services et Travaux publics
Contact/Personne-ressource: G.
Diamond, Director/Directeur,
Transit Services/Services de
transport en commun
842-3636 ext./poste 2271,
gordon.diamond@transpo.ottawa.on.ca
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Ref No: ACS2003-TUP-TRN-0007 |
That the Transportation and Transit Committee receive
this report for information.
Que le Comité des transports et des services de
transport en commun prenne connaissance du présent rapport à titre
d’information.
BACKGROUND
The Service Design Guidelines for OC Transpo service that resulted from the Comprehensive Review of OC Transpo Operations were approved, in May 1999, by the former Ottawa-Carleton Regional Transit Commission, and are summarized in Exhibit 1. The guidelines are used to ensure that the resources available for on-street service are distributed effectively. They balance basic accessibility with ridership potential, and were developed with full public consultation. The Commission directed staff to apply the Service Design Guidelines as part of the regular scheduling process and to report each year on the service changes resulting from these guidelines. This direction has continued within the new City of Ottawa and this is the third annual performance review to be provided to the Transportation and Transit Committee.
A detailed financial performance review of each
route in the OC Transpo system is carried out each year. The review identifies the routes which are
not meeting the minimum financial performance targets during individual time
periods and determines ways to improve financial performance, usually by
reducing the frequency of service, removing service, or making minor route
changes. Resources which are saved from
these changes are re-allocated to increase service on routes on which ridership
has grown.
DISCUSSION
The annual review of the financial performance
of all OC Transpo services for this year has shown that most routes have
satisfactory financial performance and meet the Service Design Guidelines. There are, however, some exceptions where
routes are not meeting the minimum acceptable financial performance targets
during selected time periods. Service
reductions will be made on these routes in June 2003. The details of the service reductions are shown in Exhibits 2, 3
and 4. These exhibits show the route
number, the type of route, the trips to be removed (with the revenue/cost ratio
and the target level), and the number of passenger trips now made on the trips.
This year’s performance review identified
approximately 1,800 hours of poorly performing service per year, from a total
annual Transit Services budget of 2,250,000 hours. This amounts to 0.08% of service. Most of the service continues to operate with satisfactory
financial performance. The service
reductions will affect 10,000 passenger trips annually or 0.01% of transit
ridership.
The resources saved by making these service
reductions will be re-allocated to routes on which ridership is increasing, to
accommodate continued growth by relieving crowding and to stimulate further
growth by improving service. The
particular routes on which service will be increased will be chosen based on
ridership information from the spring of 2003.
This ridership information is now being analyzed.
CONSULTATION
Staff has advised representatives of JDS
Uniphase and the Canadian Forces Station in Leitrim of the changes affecting
their respective sites.
TRANSPORTATION MASTER PLAN
The re-allocation of resources from routes with
poor financial performance to routes on which additional capacity is required
supports the Transportation Master Plan objective to increase transit
ridership.
FINANCIAL IMPLICATIONS
The service changes described in
this report will have no effect on the Transit Services budget for 2003. The re-allocation of resources from routes
with low ridership to routes with growing ridership will ensure that
system-wide ridership and fare revenue can continue to grow.
ATTACHMENTS
Exhibit 1 – Service Design Guidelines
Exhibit 2 – Monday-Friday service changes
Exhibit 3 – Saturday service changes
Exhibit 4 – Sunday service changes
DISPOSITION
The service reductions described in this report
will take effect on Sunday, June 22.
EXHIBIT 1
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Base Routes Routes
95/97, which serve the Transitway Cross-regional
routes operating largely on arterial roads such as routes 2 and 118. |
The base
route network, consisting of Transitway routes and other cross-regional
routes, will provide the following guaranteed minimum service levels: Transitway
service: Monday-Friday: 15 minutes 6:00 a.m. to midnight 30 minutes midnight to 2:00 a.m.(1) 5:00 a.m. to 6:00 a.m. Saturday: 15 minutes 6:00 a.m. to midnight 30 minutes midnight to 2:00 a.m. 5:00 a.m. to 6:00 a.m. Sunday: 15 minutes 7:00 a.m. to 11:00 p.m. 30 minutes 11:00 p.m. to 2:00 a.m. 6:00 a.m. to 7:00 a.m. Other base routes: Monday-Friday: 6:30 a.m. to midnight Saturday: 7:00
a.m. to midnight Sunday: 7:30
a.m. to 11:00 p.m. On most base routes a minimum 30 minute
service headway will be operated, but, on Sundays, some routes may operate
hourly outside of the core hours of 11:00 a.m. to 5:00 p.m. Service will be provided on this network
outside of these hours if the minimum revenue/cost target of 25 percent is
exceeded. (1) Service until 3:00 a.m. Fridays and Saturdays |
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Local Routes Other all-day routes which
supplement Transitway and other base routes, such as 4 and 156 |
Local routes will operate at a minimum
headway of 60 minutes in time periods when the following minimum revenue/cost
targets are met: 35 percent in core hours 25 percent in off-peak periods These targets represent the percentage of
fully allocated operating costs covered by fares. The core hours are: 6:30 a.m. to 6:00 p.m. from Monday to
Friday; 10:00 a.m. to
6:00 p.m. on Saturdays; and 11:00 a.m. to
5:00 p.m. on Sundays. |
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Peak Period Service Green express and red routes, such
as 32, 40, and 192. |
For routes that operate only in the peak
periods, destined to downtown Ottawa, service will be scheduled so that the
average number of passengers at the busiest point on the route, in the
busiest 60 minutes, will not exceed 45 (based on that of a standard bus). Peak-period-only routes that
operate outside of downtown Ottawa must achieve at least a revenue/cost
target of 25 percent. |
EXHIBIT 2
2003 Financial Performance Review
Monday to Friday Service Changes
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Route |
Class |
Morning
Trips Removed |
Evening
Trips Removed |
Service
Removed |
Passenger-trips
affected |
Comments |
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116 |
Local |
5:12
WB (11/25) |
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2 |
Service
available 30 minutes later. |
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5:46
EB (4/25) |
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1 |
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131 |
Local |
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24:15
NB (9/25) |
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5 |
Service
available until 23:45. |
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160 |
Base |
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23:54
NB (4/25) |
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1 |
Schedule
adjusted; service available until 24:05 |
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24:11
SB (3/25) |
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2 |
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161 |
Base |
5:05
NB (9/25) |
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4 |
Frequency
widened to 60 minutes. |
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166 |
Local |
9:57
NB (11/35) |
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Delete
Nortel supplemental trips |
2 |
Reduced
workforce at Nortel, Carling |
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15:09
SB (5/35) |
1 |
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176 |
Base |
6:40
NB (4/35) |
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Delete JDS
supplemental trips |
1 |
Service
adjustments |
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7:40
NB (4/35) |
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1 |
to take account of |
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8:10
NB (8/35) |
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2 |
reduced
workforce |
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14:41
NB (16/35) |
4 |
at JDS
Uniphase. |
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15:14
SB (20/35) |
5 |
Service
still available |
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23:19
SB (0/25) |
0 |
on Route 176 |
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192 |
Peak
Non Downtown |
6:54
NB (0/35) |
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0 |
Route 192
maintained in the other direction. |
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7:52
NB (25/35) |
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2 |
Service
available on |
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16:20
SB (0/35) |
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0 |
St. Laurent |
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17:20
SB (25/35) |
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2 |
Boulevard
for |
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St. Laurent
Station. |
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197 |
Local |
7:08
Partial Trip |
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Delete most
service to CFB Leitrim |
0 |
Remaining
service |
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7:48
Partial Trip |
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0 |
will cover
shift |
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8:48
Partial Trip |
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0 |
change
times. |
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15:38
Partial Trip |
0 |
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16:22
Partial Trip |
0 |
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17:00
Partial Trip |
0 |
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17:58
Partial trip |
0 |
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EXHIBIT 3
2003 Financial Performance Review
Saturday Service Changes
|
Route |
Class |
Morning
Trips Removed |
Evening
Trips Removed |
Service
Removed |
Passenger-trips
affected |
Comments |
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166 |
Local |
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24:00
NB (8/25) |
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4 |
Service
available until 23:00. |
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EXHIBIT 4
2001 Service Performance Review
Sunday Service Changes
|
Route |
Class |
Morning
Trips Removed |
Evening
Trips Removed |
Service
Removed |
Passenger-trips
affected |
Comments |
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140 |
Local |
8:20
SB (15/25) |
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3 |
Service
available from 9:20. |
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148 |
Local |
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23:05
EB (15/25) |
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4 |
Service
available until 22:05. |
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