Report to/Rapport au :

 

Transportation Committee

Comité des transports

 

and Council / et au Conseil

 

April 25, 2012

25 avril 2012

 

Submitted by/Soumis par:
Steve Kanellakos, Deputy City Manager/Directeur municipal adjoint
City Operations/Opérations municipales    

 

Contact Person / Personne ressource:
Larry O’Keefe, Acting General Manager, Public Works /
directeur générale p.i., Travaux publics

(613) 580-2424 x 13769, Larry.OKeefe@ottawa.ca

 

CITY WIDE / À L’ÉCHELLE DE LA VILLE

Ref N°: ACS2012-COS-PWS-0008

 

SUBJECT:

 

Parking Operations, Maintenance and Development Branch 2011 Annual Report & 2012 Business Plan

 

OBJET :

 

rapport annuel de 2011 et plan d’actiVITÉS pour 2012 – Direction de l’exploitation et de l’entretien des stationnements

 

 

REPORT RECOMMENDATIONS

 

That the Transportation Committee recommend that Council:

 

1.    Receive the Parking Operations, Maintenance and Development Branch 2011 Annual Report; and,

 

2.    Receive the Parking Operations, Maintenance and Development Branch 2012 Business Plan.

 

 

RecommandationS du rapport

 

Que le Comité des transports recommande au Conseil :

 

1.    De prendre connaissance du rapport annuel de 2011 de la Direction de l’exploitation et de l’entretien des stationnements;

 

2.    De prendre connaissance du plan d’activités pour 2012 de la Direction de l’exploitation et de l’entretien des stationnements.

 

 

Background

The Parking Operations, Maintenance and Development (POMD) Branch is responsible for providing and maintaining an appropriate supply of affordable, secure, accessible, convenient and appealing public parking that supports local businesses, institutions and tourism.  As of December 31, 2011, the Branch manages 3,938 paid on-street spaces on approximately 100 streets in 12 business areas.  It also oversees more than 2,800 off-street spaces in 5 multi-story parking structures and 11 surface parking lots.

 

In April 2009, Council approved the Municipal Parking Management Strategy (ACS2009-COS-PWS-0009) as a key guiding document for the Municipal Parking Management Program.  Since then, the Branch has worked to align itself with the objectives of the Strategy and to ensure that its requirements are fulfilled.

 

The Strategy requires the following 3 documents to be produced on an annual basis:

 

·         Work Plan;

o   Identifies and discusses key initiatives that will be undertaken during the upcoming year.

·         Annual Report; and,

o   A review of the initiatives and achievements of the previous year, explains any changes to parking policy, and reports on key performance indicators as described in the Branch’s Performance Measurement Framework.

·         Capital Program Plan (Business Plan)

o   Presents the projected revenue and expenses for the upcoming year and beyond, including the planned contributions to the Parking Reserve Fund.

 

The 2012 Work Plan (ACS2012-COS-PWS-0004) was approved by the Transportation Committee and Council in March 2012.  It was the second Work Plan to be submitted in accordance with the Municipal Parking Management Strategy.

 

The 2011 Annual Report is the second Annual Report to be submitted.  The first Annual Report (ACS2011-COS-PWS-0009), for the year 2010, was approved by Transportation Committee and Council in May 2011.

 

The 2012 Business Plan is the second Business Plan to be submitted.  The first Business Plan, (ACS2011-COS-PWS-0001), for the year 2011, was referred to as the Financial Summary & Capital Program Plan and was approved by Transportation Committee and Council in March 2011.

 

This covering report provides contextual information regarding the 2011 Annual Report and 2012 Business Plan.

 

 

DISCUSSION

The Parking Operations, Maintenance and Development Branch manages and operates all components of the Paid Parking Program.

 

The Branch currently contracts Precise Parklink Inc. to supply, maintain and process revenue from the Pay and Display and parking facility payment systems that are in place on-street and at off-street facilities.  While these functions are important, they only represent a portion of the entire Municipal Parking Management Program.  In particular, the Parking Operations, Maintenance and Development Branch delivers the following functions:

·         Parking studies and evaluations;

·         Paid parking policy decisions (rates, hours, etc.);

·         Operational management of on-street and off-street paid parking facilities;

·         Oversight of service providers, including Precise Parklink Inc.; and,

·         Implementation and application of the Municipal Parking Management Strategy.

 

In addition to the initiatives and projects that are identified above, additional on-going, day-to-day requirements are accounted for and fulfilled.  These include the following:

 

·         Evaluations and other analysis as required (e.g. investigating requests for parking changes via data collection/analysis, competitive rate surveys of private lots, etc.);

·         Management of technical reviews as required;

·         Management of service contracts (Precise Parklink Inc., snow removal, security, etc.);

·         Operational management of on-street paid parking;

·         Operational management of off-street paid parking, including maintenance at garages and surface lots;

·         Monitoring of financial processes and revenue reconciliation;

·         Financial planning and management;

·         Implementation of recommendations from Local Area Parking Studies and other evaluations;

·         Development  and management of contracts and agreements with private parking providers;

·         Regular consultation through the Parking Stakeholder Consultation Group and other stakeholders; and,

·         On-going performance management and data management.

 

2011 Annual Report

 

The 2011 Annual Report, included as Document 1, is a requirement of the Municipal Parking Management Strategy.  The Annual Report allows the Parking Operations, Maintenance and Development Branch to present a detailed review of the various initiatives and achievements in 2011 and to demonstrate tangible progress with respect to fulfilling the Municipal Parking Management Strategy.

 

The Annual Report also presents an inventory of all on and off-street parking facilities, including a summary of all changes to paid parking areas that have been made over the past year.  This provides an opportunity for the Parking Operations, Maintenance and Development Branch to report on the use of Delegated Authority for 2011 under Schedule ‘B’ – City Operations Portfolio of By-Law No. 2011-28.  The reporting is specific to the following sections:

 

·         B 29 (1) – Traffic and Parking By-Law (as it pertains to paid parking zones)

·         B 30 (1) and (2) – Municipally-Managed Parking Rates – Off-Street

·         B 31 (1) – Municipally-Managed Parking Rates – On-Street

 

Further, the Annual Report demonstrates the Branch’s performance through 12 measures that have been identified as Key Business Indicators.  These are in alignment with components of the Municipal Parking Management Strategy and are also representative of a series of performance objectives that are outlined in the Branch’s Performance Measurement Program.  These indicators may change from time to time to align them with service provisions and changes to the parking program, etc.

 

 

2012 Business Plan

 

The 2012 Business Plan, included as Document 2, provides a detailed presentation of revenues and costs for 2011 using year-end financial information as well as estimates for 2012 based on the Branch’s 2012 Budget submissions.  It also projects the anticipated revenues and costs over the next 10 years, including the long-term strategies for the Parking Reserve Fund.

 

 

RURAL IMPLICATIONS

Currently, there is no paid parking that is municipally-owned or managed in rural Ottawa.

 

 

CONSULTATION

The structure of the Annual Report was established during the development of the Branch’s 2010 Annual Report in consultation with the Parking Stakeholder Consultation Group.  The 2011 Annual Report will be presented to the Parking Stakeholder Consultation Group at the next regular meeting.

 

The financial details contained in the 2012 Business Plan extrapolate on the projects and initiatives that were identified in the 2012 Work Plan.  The Parking Stakeholder Consultation Group expressed support for the 2012 Work Plan and their input was incorporated into the 2012 Business Plan.  The 2012 Business Plan will be presented to the Parking Stakeholder Consultation group at the next regular meeting.

 

 

LEGAL IMPLICATIONS

There are no legal impediments to implementing the recommendations in this report.

 

 

RISK MANAGEMENT IMPLICATIONS

There are no risk management impediments to implementing the recommendations of this Report.

 

 

FINANCIAL IMPLICATIONS

The financial information contained in the Parking Operations, Maintenance and Development 2011 Annual Report, included as Document 1, is unaudited.  Any changes resulting from the 2011 audit of accounts will be reflected in the 2011 comparative numbers included in the 2012 Annual Report.

 

The Parking Operations, Maintenance and Development Business Plan, included as Document 2, provides a detailed snapshot of revenue and costs for 2011 and the 2012 Approved Budget.  Also included are the long-term operating and capital strategies for the Parking Reserve Fund and Cash-In-Lieu of Parking Reserve.  Approval of the long term operating and capital strategies will be updated annually and form part of future Corporate Budget approval processes.

 

 

ACCESSIBILITY IMPACTS

Staff will ensure that any applicable accessibility standards are adhered to during the execution of the projects and initiatives identified in this report.  This will involve consulting with the appropriate staff within the City.  A representative from the Accessibility Advisory Committee is a member of the Parking Stakeholder Consultation Group.

 

 

Environmental Implications

The Branch’s 2012 Work Plan is in alignment with the Municipal Parking Management Strategy’s objective to encourage the use of alternative modes of transportation, including walking, cycling, public transit, car/van pooling, taxis, and auto sharing.

 

 

Technology Implications

There are no immediate technology implications associated with this report.  However, Information Technology Services (ITS) will work with Parking Operations, Maintenance & Development branch to identify the technology requirements, establish priorities and develop an appropriate work plan in support of future Capital projects such as the planned purchase of a new Parking Payment System in 2020.

 

 

TERm of council priorities

The report’s recommendation supports the following objectives of the City Strategic Plan:

 

Service Excellence:

Objective 1:     Ensure a positive experience for every client interaction.

Objective 2:     Improve operational performance.

 

Financial Responsibility

Objective 1:     Align strategic priorities to Council’s tax and user fee priorities.

Objective 2:     Maintain and enhance the City’s financial position.

 

 

SUPPORTING DOCUMENTATION

(Issued separately and held on file with the City Clerk)

 

Document 1 – Parking Operations, Maintenance & Development 2011 Annual Report

Document 2 – Parking Operations, Maintenance & Development 2012 Business Plan

 

 

DISPOSITION

Staff will make the Annual Report available to the public and stakeholder groups.