Report to/Rapport au :

 

Transit Commission

Commission du transport en commun

 

and / et

 

Transportation Committee

Comité des transports

 

And / et

 

Council / Conseil

 

12 October 2011 / 12 octobre 2011

 

Submitted by/Soumis par: Alain Mercier, General Manager/Directeur général

Transit Services/Services du transport en commun

 

Contact Person/Personne ressource : Pat Scrimgeour, Manager, Transit Service Design

Transit Services/Service de transports en commun

(613) 580-2424, ext. 2205

 

City Wide/à l’échelle de la Ville

Ref N°: ACS2011-ICS-TRA-0010

 

 

SUBJECT:

BUS BAYS – OPERATIONAL AND PROCESS REVIEW

 

 

OBJET :

Voies d’arrêt d’autobus – examen des processus et des opérations

 

 

REPORT RECOMMENDATION

 

That the Transit Commission recommend that the Transportation Committee recommend that Council approve the principles, decision tools, and consultation and approval methods described in this report.

 

RECOMMANDATION DU RAPPORT

 

Que la Commission du transport en commun recommande au Comité des transports de recommander à son tour au Conseil d’approuver les principes, les outils de décision et les méthodes de consultation et d’approbation décrits dans le présent rapport.

 


 

BACKGROUND

 

Though the extensive network of Transitways and future light rail lines are and will always be the spine of the transit network, more than half of OC Transpo’s transit service operates on city streets in mixed traffic. At some locations, decisions need to be made on how to balance the interests of transit customers with the interests of other road users.

 

Bus bays are indentations from the main travelled lanes of roads built so that buses may pull out from traffic while customers board and disembark. They have been used on major roads in Ottawa to reduce delays to auto traffic while buses are stopped and, in some locations, built with the intent to improve traffic safety. Bus bays cause delays for transit customers and increase the operating cost of transit service because of the time required for buses to re-enter traffic after having picked up and dropped off customers. The decision of whether to install, remove, or retain a bus bay at any individual location is largely the result of an assessment of the relative importance of these delays, but also includes consideration of matters particular to each location. Approximately 95 per cent of bus stops in Ottawa are not within bus bays.

 

At its meeting of July 14, 2010, Council directed staff to prepare a report on the use of bus bays and their effects on auto traffic, transit customers, transit operations, and the needs of transit customers with disabilities. Council also directed that no further bus bays be removed until after the report had been presented, with the exception of a specific list, for which contracts had already been let.

 

This report presents the findings of an external review of the value of bus bays in Ottawa, including the development of measures that will be used to make data-driven comparisons of the effects of existing and potential bus bays on transit customers and motorists and their passengers. The report also recommends clear, common-sense policy principles to guide whether bus bays are built or retained, as well as a new structured method for consultation and approval prior to the removal of any bus bays from our transportation network. Based on the findings and with the recommendations in this report, staff responsible for transit planning, road design, and traffic operations will be able to make decisions and recommendations more soundly than has been previously possible.

 

DISCUSSION

 

External Review

 

Staff retained the consulting engineering firm Genivar to review the City’s existing policies and procedures related to bus bays, to reassess the value of bus bays in the Ottawa context and based on the Ottawa experience, and to propose decision rules for future consideration of bus bays. Genivar has extensive expertise in both transit and roadway operations, and their work was conducted in cooperation with an internal working group of transit and traffic technical specialist staff. The executive summary of Genivar’s report is attached to this report as Document 1, and their full report is available from the Clerk’s office on request.

 

Bus bays reduce but do not eliminate delays for motorists and their passengers. When buses do not stop in the lane ahead of an auto, there is no need for the auto to change lanes to go around the bus nor to slow down or stop to wait for the bus to proceed. This is the primary reason that bus bays have been built in the past. Bus bays also do slow down travel times for transit customers. Buses take a little more time to pull into the stop in a bus bay, and have a longer and unpredictable delay to pull out from the stop and return into the traffic flow. Transit customers are also affected cumulatively by a sequence of bus bays along a street.

 

The results of the review found that the total time required for a bus to make a stop and to accelerate from the stop is approximately 12 seconds at a curb-side stop and approximately 25 seconds at a stop in a bus bay. This means that transit customers are delayed on average by approximately 13 seconds for each stop that is in a bus bay. For autos, Genivar found that the time required to slow down or change lanes because of a bus stopping at a curb-side stop is approximately eight seconds and the delay for an auto because of a bus re-entering traffic from a bus bay is approximately four seconds. This means that motorists are delayed by approximately four seconds for each bus stop that is not in a bus bay, if they are at that location when the bus is serving the stop.  These delays only occur for buses when there are customers getting on or off at the stop and for autos only when there is a bus at the stop. The delays perceived by either transit customers or motorists may be higher than the measured delays.

 

As part of the review, data was collected and analyzed from bus stops across Ottawa representing a variety of geometric, transit, and traffic conditions. The analysis concluded that providing curb-side bus stops results in net positive benefits under common traffic and ridership conditions when considering the total person-delay to all users of the road. Their analysis of the busy Montreal Road corridor, for example, indicated that the time saved by transit customers was greater than the time added for auto users when bus bays were removed. The analysis also showed that similar results would be achieved if bus bays were removed from a section of Baseline Road. These results could be different on roadways with lower transit ridership or with higher auto traffic volumes.

 

The time that is required for a bus to re-enter traffic from a bus bay varies according to auto traffic levels, the distance from and timing of the traffic signal preceding the location, and motorists’ compliance with the existing yield-to-bus legislation. When this variable delay can be avoided, for instance by the absence of a bus bay, the reliability of transit service can be higher and the operating cost of transit service can be lower. Research indicates that enforcement of yield-to-bus legislation is rare and that yield-to-bus legislation has not proven to be a complete solution to eliminating delays for buses re-entering traffic.  Using research that had already been conducted on collision data and circumstances in Ottawa, the study found that there was no difference for road safety depending on whether bus stops were or were not located in a bus bay.

 

Bus bays also have other effects unrelated to travel delay. The presence of a bus bay increases the amount of space within the right-of-way that is consumed by the paved lanes of a road and reduces the amount of space available for other purposes. Where there is no bus bay, more space can be made available for pedestrians and transit customers to walk and to stand, and to provide boulevards, landscaping, benches, and shelters. The additional space can be valuable for pedestrians and transit customers who use wheelchairs and scooters, as they can have more room to manoeuvre on the sidewalk and as they get on and off buses. The presence of a bus bay also increases the amount of road space that needs to be cleared of snow during winter maintenance and reduces the amount of space within the right-of-way that is available for snow storage. In both of these ways, winter maintenance costs are higher with the presence of bus bays than without.

 

In addition to the above, the study looked at two further issues.  The first is whether the circumstances and the analysis are different between bus stops in bus bays and those in acceleration lanes. The study found that a standard bus bay is not long enough to serve as an acceleration lane, and motorists who turn right where there is a bus bay in place, generally cross through the bay quickly as they merge into a gap in traffic. Where an acceleration lane should be provided and built to the applicable standards, a decision can be made on a case-by-case basis as to where the bus stop should best be provided at that intersection. The second issue is what guidance was available on how to decide whether bus bays should be preferred on two-lane roads, where there is less ability for autos to pass stopped buses. In this case, the study recognizes that every case is different and recommends that each case be assessed based on its own characteristics.

 

Overall, the study found that Ottawa’s experience with bus bays is consistent with other cities, though delay figures are lower here for both buses and autos. Curb-side stops have been the normal design for most new and reconstructed roads in recent years without any significant issues arising. The study concludes that the current transit-friendly approach to road design remains appropriate for the Ottawa context to optimize the efficiency of the transportation network and to meet other objectives such as urban design policies.

 

Decision Tools

 

There are several points in the life of a road when the purpose and value of bus bays should be assessed. When new roads are being designed and built, what is the best way to achieve mobility and safety for all modes, and should bus bays be constructed? When roads are being widened or reconstructed and there are bus bays in place, should they be retained or removed? And, when transit priority measures are being considered, should existing bus bays be retained or removed, and should bus stop locations be changed?

 

To make these decisions staff have developed several assessment techniques and design guidelines:

 

·         A bus bay will be considered for installation for road capacity if the average time spent by a bus at the stop during peak periods is 30 seconds or more, or if the queue of autos behind the stopped bus would cause a recurring failure of traffic to clear the previous signalised intersection. This can include locations where buses stop at the end of a route to wait for their next scheduled departure time.

 

·         A bus bay will not normally be installed if the delay to transit customers would exceed the time savings for auto users, if it would prevent the provision of adequate waiting space for customers or the installation of a bus shelter at the bus stop, if there would be impacts on adjacent properties, or if construction costs would be high.

 

·         When a road is being reconstructed, existing bus bays can be evaluated to determine whether it is appropriate to retain the bays for operational or safety reasons. A former bus bay where there is no longer a bus stop does not cause delay for either transit service or traffic flow and can be evaluated based on other criteria.

 

·         An existing bus bay will be considered for removal if by doing so the time saving for transit customers would exceed the delay caused for auto users. When bus bays are being considered for removal, the cost to do so will be compared to other transit priority measures that are being considered across the City to ensure that the budget allocated is used to provide the greatest benefit for transit customers.

 

·         Bus stops will generally be avoided at locations where there is restricted visibility. If a bus stop is required in a difficult location, a bus bay may be one of the possible approaches to assure satisfactory road safety. Bus bays will be considered on high-speed roads if analysis indicates a net benefit to safety.

 

·         A bus bay will be built or retained if there is a benefit for transit operations or for transit customers.

 

·         Questions about the placement of bus stops within acceleration lanes or right-turn lanes will be assessed on the characteristics of that particular location.

 

All assessments and conclusions will be based on sound data on transit and road operations and will be made in conformity with policy decisions of Council, for example: the City’s Term of Council Priorities and the Transportation Master Plan.

 

On a technical level, more detailed analysis, design, and consultation will be performed for proposed bus bay removals that are incorporated into rehabilitation projects. These procedures will provide the basis for consensus among staff from affected departments that is in line with procedures already in place for major design projects. Primary emphasis will be placed on Transit Priority and Intensive Transit Corridors designated in the TMP, but opportunities to coordinate with other construction projects will also be pursued to minimize costs and improve transit service on non-designated corridors.

 

Infrastructure Services Department staff are collaborating with staff from other departments to develop comprehensive road design guidelines that consolidate the many different policies, procedures, practices, experience, and preferences used in the planning and design of road components. This will serve as a central resource to preserve corporate knowledge and ensure that design philosophy is consistent with the City’s best practices and the policy directions of Council. The decision tools and design parameters for bus bays will be incorporated into this work.

 

Project Consultation and Approval

 

Staff recommend the following consultation and approval methods:

 

For new road construction or major reconstruction, such as road widening, all elements of the road design will be considered together, and the bus bay decision tools outlined above will be applied as required. As part of the project, consultation is carried out with neighbours, road users, transit customers, and Councillors, and the normal approval processes apply, depending on the nature of the project.

 

For instance, where the removal of bus bays is being proposed by staff as part of the City’s transit priority programme, and is not covered by other existing approval processes, the rationale for the removals will be presented to the Councillor(s) for the area, along with a description of the effects for transit customers and motorists. The input of the Councillors will become part of the evaluation. In some locations, the Councillors may determine that consultation should include discussion with adjacent landowners and community groups, and staff will participate in that discussion. The proposed removals will be reviewed further if consultation with the Councillors reveals significant issues that have not been adequately addressed by the initial evaluations.

 

CONSULTATION

 

Transit Priority Unit staff made presentations to and solicited input from the Pedestrian and Transit Advisory Committee, the Roads and Cycling Advisory Committee, and the Accessibility Advisory Committee in November and December 2010. There were discussions of the issues raised in this report at all three committees but formal positions on the issues have not been received from these committees.

 

Materials will be developed and made available through ottawa.ca and octranspo.com to outline the City’s transit priority programme, upcoming projects, and the rationale for them.

 

LEGAL IMPLICATIONS

 

There are no legal impediments in implementing the recommendations in this report.

 

RISK MANAGEMENT

 

There are no risk management issues with this report.

 

TECHNOLOGY IIMPLICATIONS

 

N/A

 

CITY STRATEGIC PLAN

 

The recommendations contained herein directly support the following objectives of the City Strategic Plan:

 

Transportation

Objective 1: Improve the City’s transportation network to afford ease of mobility, keep pace with growth, reduce congestion and work towards modal split targets.

 

Transit

Objective 1: Achieve a 30 per cent modal split by 2031.

 

Sustainable, Healthy and Active City

Objective 6: Require walking, transit and cycling oriented communities and employment centres.

 

FINANCIAL IMPLICATIONS

 

Future capital project budget authority requests will need to consider any costs for additions or removal of bus bays as a result of applying the guidelines approved in this report. 

 

 

SUPPORTING DOCUMENTATION

 

Document 1    Operational Impacts and Policy Implications of Bus Bays in the City of Ottawa - Executive Summary (previously distributed and held on file with the City Clerk’s Office)

 

DISPOSITION

 

Upon approval of this report, staff will use the decision tools and follow the consultation and approval methods described in this report.