Report to/Rapport au :

 

Transportation Committee

Comité des transports

 

13 June, 2006 / 13 juin, 2006

 

Submitted by/Soumis par : Councillor/Conseillère Georges Bédard

Ward 12 Rideau-Vanier / Quartier 12 Rideau-Vanier

 

Contact Person/Personne ressource : Councillor/Conseiler Georges Bédard

(613) 580-2482, georges.bedard@ottawa.ca

 

Rideau-Vanier (12)

Ref N°: ACS2006-CCS-TRC-0004

 

 

SUBJECT:

BUS SHELTERS IN FRONT OF RIDEAU CENTRE– NEED REPLACEMENT TO OPEN CONCEPT DESIGN

 

 

OBJET :

NÉCESSITÉ DU REMPLACEMENT DES ABRIBUS EN FACE DU CENTRE RIDEAU PAR UN CONCEPT D’AMÉNAGEMENT OUVERT

 

REPORT RECOMMENDATION

 

That the Transportation Committee direct OC Transpo replace their bus shelters, in front of 50 Rideau Street (Rideau Centre) and 73 Rideau Street (The Bay), respectively, with a new shelter design that utilizes a canopy, but leaves the sides open; and that the cost of removal be assumed by OC Transpo; and also direct the ‘Societé de Transport de l’Outaouais’ (STO) to remove or modify their shelter on the north side of Rideau Street between The Bay and Chapters accordingly.

 

 

RECOMMANDATION DU RAPPORT

 

Que le Comité des transports enjoigne OC Transpo de remplacer les abribus qui se trouvent en face du 50 de la rue Rideau (Centre Rideau) et du 73 de la rue Rideau (magasin La Baie) par un nouveau type d’aménagement doté d’un toit mais ouvert sur les côtés; demande à OC Transpo d’assumer le coût de l’enlèvement des abribus; enjoigne la Société de transport de l’Outaouais (STO) d’enlever ou de modifier son abribus au nord de la rue Rideau, entre le magasin La Baie et la librairie Chapters.

 

 

BACKGROUND

 

Currently the bus shelters located on Rideau Street between Sussex and Nicholas Road have become a haven for criminal activity, including drug dealing and using, loitering and aggressive panhandling. The shelters are appealing to those looking to partake in such illegal activities since the shelters don’t allow any clear visibility to the sidewalks due to the encumbrance of the transit maps/posters within them and the tinted glass. They also create a closed in space that offers a confined hidden area in which to carry out illegal activities.

 

Rideau Street is a major pedestrian and transportation artery servicing both OC Transpo and STO bus routes and must support 250,000 visits to the immediate area every week.  The areas in and around the shelters are very congested at any given time of day.  Unfortunately, the transit customers that the bus shelters were installed to service rarely utilize them out of safety concerns even in inclement weather. The Rideau Centre and the Downtown Rideau BIA have received many complaints over the years from customers, employees and visitors (see Document 1) to Ottawa who feel intimidated and uncomfortable in and around the shelters.

 

The Ottawa Police, along with the Downtown Rideau Business Improvement Area (BIA) are in strong support of this recommendation.

 

 

DISCUSSION

 

It is the view of the Ottawa Police and the Downtown Rideau BIA that the four bus shelters (2 on the north and 2 on the south side) of Rideau Street are creating a hazard to the safety and security of the area (see Appendix B and C). The sidewalks behind the shelters are narrow and closed in and are frequently occupied by drug dealers, vagrants and panhandlers who interrupt the traffic flow or sit in the protected enclosures and take up most of the space. The sight line visibility on the street is also impeded by vending boxes and planters directly next to the shelters making it impossible to see into the shelters.

 

On the north side of Rideau Street, there is a concave area directly behind the bus shelter between The Bay Department Store and McDonald’s Restaurant, which is a particularly popular area for individuals to loiter and commit illegal acts as it is not easily visible from the street therefore providing optimal concealment due to the obstruction of the bus shelter. This is certainly not restricted to the concave area, as the individuals who use the bus shelters as a meeting area and their place of illegal activities frequently spill out onto the sidewalk and greatly impede pedestrian flow in an already narrow walkway.

 

The south side has similar issues. These areas have become a hangout for groups of loiterers who take up even more of the limited sidewalk space and who sit on the sidewalk leaning against the shelters with their legs stretched out into the public right of way.

 

The Downtown Rideau BIA approached the Ottawa Police Service about hiring off-duty police officers to assist with this, but the OPS turned down the request on the grounds that if this was approved it would suggest that Ottawa policing is “based on the financial means of the local business interests.” 

 

The Ottawa Police and the Downtown Rideau BIA have previously requested OC Transpo remove the shelters and replace them with a design that will not offer concealment to any individuals who wish to partake in illegal activities in the area. However, OC Transpo has not been willing to replace the shelters, preferring to ignore the security issues in favour of protecting clients against inclement weather.

 

The problem is best solved by compromising and replacing the bus shelters with a new design that utilizes a canopy but leaves the sides open. STO is willing to remove its shelters should Ottawa request this.

 

 

CONSULTATION

 

The Downtown Rideau BIA and the Ottawa Police have discussed the matter with the Councillor and support the report’s recommendation.

 

 

FINANCIAL IMPLICATIONS

 

OC Transpo will be responsible to cover the cost of replacing the shelters in question with a more open design. 

 

 

SUPPORTING DOCUMENTATION

 

Document 1 – Public Comments

Document 2 – Crime Prevention Through Environmental Design Police Report

Document 3 – Supporting Letter from Downtown Rideau Business Improvement Area.

Document 4 – Image of Discussed Bus Shelters

 

 

DISPOSITION

 

That OC Transpo replace bus shelters as recommended.

 


 

Document 1

 

Public Comments regarding Rideau Street and surrounding area

 

Below are some Travel Reviews of Ottawa & Rideau/Market area that may be useful as comments from tourism sources to include in the transportation committee request to remove the shelters or substantiate our comments –they are from the public --Source: IgoUgo, Virtual Tourist, Tripadvisor & other travel related websites where people can write their reviews on a city and ask for advice/suggestions etc.

 

§            Ottawa is generally a fairly safe city; the federal presence within the capital makes the city heavily policed and patrolled. However, it’s always best to be on the look out-just in case. The areas around the Rideau Centre along Rideau St. at night are sometimes filled with bored teens and wannabe drug dealers. Homeless people also are found along the area. It’s usually best to ignore these crowds. If any unlikely trouble does happen, contact the Ottawa Police Service or the Ontario Provincial Police. The RCMP (the Mounties) also operate in Ottawa, but are involved more in federal law enforcement. Always contact the local authorities first. I do find that the bus stop area near the Rideau Center is sometimes a little sketchy and walking down Rideau Street at night is not the best idea unless you are in a big group. Watch out around 2 a.m. for drunken people, but otherwise, I feel damn safe here! (I mean come on, the Prime Minister lives here!)

 

§            To say we were disappointed in Ottawa is an understatement. First, we had to walk through some streets with some very dodgy looking people (drunks, homeless, prostitutes, etc.), but we finally got to the Byward Market. What is there to see? Nothing. It is just the old market, now with some modern shops and street vendors. We ended up walking across the bridge over the river to see the museum of Civilization, but it is technically not in Ottawa anymore

 

§            Ottawa has a beautiful Canal that cuts the city in two and turns into a skating rink in the winter. You can go skating, cross country skiing, Canoeing or Paddling there. You can also go hiking in the Gatineau Park you can smoke pot anywhere. You can get Pot from Rideau Street, usually.

 

§            There’s a bit problem with drug soliciting and loitering right at the front door on Rideau street, there’s garbage all over the place and is grossly overpriced! If you are dead set on shopping here, enter the mall from the Mackenzie King Bridge entrance by Sears to avoid the hassle and eye sores on Rideau Street.

 

§            The Rideau center is pretty good. It has all the popular and "in" stores as well as something for the older people. Inside the mall is excellent but they should do some work on the outside… all sorts of garbage and homeless people is kinda scary because you get harassed by them as you walk out.

 

§            Downtown can be scary at night, especially the Byward market. There are homeless shelters in and around there, and like anywhere else, a lot of “bad” people (and I’m not saying all homeless are bad) are downtown. Try to stay in big groups, don’t go down dark alleys, stick to what looks safe.

 

§            If you travel to Ottawa, and decide to shop in the area of Rideau Street beware of many bums that are in the street. They can get aggressive, so I recommend anyone to not go out and walk alone at night in the street.

 


Document 2

Ottawa Police CPTED Evaluation

 



 

Document 3

Letter of Support from Rideau BIA

 

April 19, 2006

 

Transportation Committee

City of Ottawa

110 Laurier Avenue West

Ottawa, ON, K1P 1J1

 

RE:     REQUEST FOR REMOVAL OR REDESIGN OF TRANSIT SHELTERS ON RIDEAU STREET

 

Dear Committee:

 

Transit Shelters

This is a letter of support for city staff’s recommendation to replace a total of four transit shelters in two locations on Rideau Street between Nicholas Street and Sussex Drive (Rideau Centre and The Bay).  The Downtown Rideau BIA (DRBIA) is well documented in supporting this recommendation based on on-going “environmental design” concerns associated with crime at this area.  These shelters are in density locations, which is an inviting environment for criminal activity.  The obstructing existing design of these shelters encourages this criminal activity, as they create a visible barrier from police and public site lines for drug dealers to approach people and sell their products, as well as a comfortable and weather protected area for drug users to wait for sellers until they buy their product.  The area is so obstructed in this area that it also attracts vagrants to sleep, urinate and defecate, as well as “high” people to hang out waiting to purchase their next “hit”.  The DRBIA and our members receive constant public complaints about the unsafe environment in this area, as well as increasing concerns reported by businesses for safety concerns of their employees walking in this area.  Numerous safety committees and Task Forces of the ward Councillor and DRBIA have repeatedly identified that the removal or redesign of these shelters would improve the safety situation immensely in this area.

 

Sincerely,

DOWNTOWN RIDEAU BOARD OF MANAGEMENT

 

 Brian McQuaid

Chair

cc:           Downtown Rideau Board of Management

Peggy DuCharme
Executive Director
DOWNTOWN RIDEAU--Ottawa's Arts & Theatre District
111A Rideau Street, 2nd floor
Ottawa, ON, K1N 5X1
Canada
ph: 613-241-6211
fx: 613-241-8612
email: info@downtownrideau.com
website: www.downtownrideau.com

 

 

Document 4

Images of Rideau Bus Shelters