Submitted by/Soumis par : Transit Commission/Staff Information Technology Working Group / Groupe de travail personnel / commissaire sur la technologie du transport en commun
(613) 580-2424 x21624, Rosemary.Theriault@ottawa.ca
Que la Commission du transport en commun charge le personnel de collaborer avec le personnel et le membre de la Commission faisant partie du Groupe de travail sur la TI, et ce, afin de mettre au point une politique d’OC Transpo sur les données GPS en temps réel qui soit conforme à la politique actuelle et comprenne notamment un aperçu sur l’interface de programmation d’applications (API) et ses conditions d’utilisation, et qui sera examinée par la Commission du transport en commun lors de sa réunion du mois de mars.
By Motion OTC 15/4 of December 8, 2011, the Transit Commission formed a Transit Commission/Staff Information Technology Working Group, as follows:
WHEREAS OC Transpo is working to implement the newest and most reliable Information Technology (IT) components to improve customer service, i.e. real-time data, route planning technology, Presto Smartcard, etc.;
THEREFORE BE IT RESOLVED that a Staff/Commissioner Working Group on Transit Technology be created to help ensure timely delivery of the program and that there be 5 Commissioner representatives consisting of the Chair, the Vice-Chair, Commissioner Tierney, Commissioner Rahn and Commissioner Crew; and
BE IT FURTHER RESOLVED that Transit staff provide the Commission with an update on open data and mobile apps at the first meeting in 2012; and
BE IT FURTHER RESOLVED that staff provide quarterly updates on the status of Transit technology projects and their implementation schedule to the Transit Commission for their review and the IT Sub-Committee for their information.
The Transit Commission/Staff Information Technology Working Group (“IT Working Group”) has met three times since its formation – on December 23, January 16 and January 23. Present at the meetings were City staff, members of OC Transpo Senior Management, members of the OC Transpo Transit Technology Projects team and relevant consultants, as well as the members of the Commission appointed to the IT Working Group.
The IT Working Group has discussed real time GPS data, 560560, the timeline for development of OC Transpo-related Applications for various platforms, and technical aspects of the introduction of PRESTO smart cards. The IT Working Group mandate requires regular updates to Commission through the Chair’s verbal update on all aspects of OC Transpo technology, with quarterly informational reports to the IT Sub-committee.
At the December meeting, OC Transpo staff expressed concern to ensure that the publicly available apps, and the information they will make available, meet a standard of quality assurance that guarantees that customers are only receiving accurate and reliable information. Staff also expressed the view that, subject to direction from the Commission, the release of real time GPS data should be delayed until the opportunity to assess the revenue-generating potential for this information could be assessed through the current RFQ process for OC Transpo’s complete advertising portfolio.
At the meeting of January 16, 2012, the IT Working Group was presented with a full technical briefing relating to all technical aspects related to the release of real time GPS data and app development, including information on data quality, filtering, and server capacity.
As presented at the Transit Commission meeting of January 18th, the OC i-Phone application has been submitted to the Apple app store. Apple must approve and licence all apps before they are made available publicly. This process is on track, and transit users can expect the see the i-Phone App available through the App Store once approval has been granted by Apple. This initiative was on track even before the formation of the IT Working Group, and the IT Working Group fully supports its release. The IT Working Group will be examining and making recommendations with regard to the development of apps for other platforms, including Android and Blackberry, at a future meeting.
The IT Working Group has directed staff to follow up with the City and appropriate departments of the Federal Government to canvass the demand for, and their willingness to deploy, an OC Transpo app for touch-screen Blackberry devices, should one be developed.
Once developed, the IT Working Group will be recommending that the OC Transpo Real-Time GPS Data Policy be approved by the Commission, and that the Real Time GPS data feed be fully activated by March 22, 2012.
There are no legal impediments to approving the recommendation in this report.
There are no risk management implications to implementing the recommendation in this report.
There are no technical implications to implementing the recommendation in this report.
Staff will identify any operating or capital cost implications during the 2013 budget process.
There are no accessibility implications to implementing the recommendation in this report.