CLASSIFICATION OF COMPLAINTS
The Police Services Act provides a mechanism for dealing with complaints in relation to the conduct of an individual officer or officers and complaints related to policies or services provided by the police service.  Within the category of 'conduct complaints' there are specific allegation types that are tracked.  The following charts provide the numbers for this period in relation to the same time period in 2010.
2.  CONDUCT COMPLAINTS (This chart breaks down the Conduct Complaints by way of specific allegations.)
CONDUCT COMPLAINTS - TYPES OF ALLEGATIONS
  CURRENT QUARTER CUMULATIVE CURRENT YEAR CUMULATIVE PREVIOUS YEAR
Excessive Force 11 11 7
Improper Conduct* 67 67 89
Neglect of Duty 14 14 17
Firearm Discharge 0 0 0
    TOTAL 92 92 113
*See breakdown on next page
BREAKDOWN OF IMPROPER CONDUCT COMPLAINTS
  CURRENT QUARTER CUMULATIVE CURRENT YEAR CUMULATIVE PREVIOUS YEAR
INAPPROPRIATE COMMENTS/LANGUAGE 9 9 14
INAPPROPRIATE ACTIONS 21 21 29
AT FAULT MOTOR VEHICLE COLLISIONS 27 27 22
ABUSE OF AUTHORITY 9 9 22
BREACH OF CONFIDENTIALITY 1 1 2
INSUBORDINATION 0 0 0
    TOTAL 67 67 89
3.  POLICY/SERVICE COMPLAINTS (This chart distinguishes between Policy complaints and those relating to Service.)
POLICY/SERVICE COMPLAINTS
  CURRENT QUARTER CUMULATIVE CURRENT YEAR CUMULATIVE PREVIOUS YEAR 
Policy  0 0 0
Service 4 4 0
    TOTAL 4 4 0
Number of Policy/Service Complaints for PSB Review - 0