DATE:

July 16, 2002

TO:

Executive Director, Ottawa Police Services Board

FROM:

Chief of Police, Ottawa Police Service

SUBJECT:

REVIEW OF OPS RESPONSE TO DOMESTIC VIOLENCE COMPARED TO THE HADLEY CORONER’S INQUEST RECOMMENDATIONS

 

RECOMMENDATION

 

That the Ottawa Police Services Board receive this report for information.

 

 

BACKGROUND

 

Tragedy leads to the Hadley coroner inquest.

 

Gillian Hadley, 35, was killed by her 34 year-old husband, Ralph, in Pickering, Ontario.  He had been charged with assaulting her earlier in the year, but a Judge released him while he awaited Trial. Although ordered to stay away from Gillian, he showed up at her home more than once during the five-month period.

 

On 20 June 2000, he broke into her house and shot her in the head before killing himself.  Nine days later, Ontario’s Chief Coroner ordered an inquest into her death.  The inquest began 22 October 2001 and concluded earlier this year with the jury making 58 recommendations spanning a broad range of issues.  Nine of these recommendations were police related.

 

 

DISCUSSION

 

History of current OPS response to domestic violence.[1]

 


In 1999, the Ottawa Police Service recognized and addressed one of society’s most prevalent problems:  the risk of Intimate Femicide/Homicide.  The Ottawa Police Service and their community stakeholders identified gaps in their current service delivery model.  A consensus was reached between the Police Service and the community that the system could be improved to provide better protection to victims of domestic violence.

 

The City of Ottawa experienced a downward trend in domestic homicides from 1995 to 1998.  In 1999, an increase in domestic homicides was identified and galvanized the attention of the Ottawa Police Service and its community stakeholders.  The Revised Service Delivery Model (RSDM) Working Group was formed to analyze the problem and identify a strategic plan of response.

 

To address systemic problems in the current service delivery model, the RSDM Working Group based their findings on statistics obtained from the Problem Analysis Unit from January to September 1999.  The RSDM Working Group analyzed quantitative and qualitative statistical data pertaining to:

 

-         Frequency of domestic occurrences;

-         Peak times domestic violence incidents occur;

-         Current Case Management System.

 

Gaps identified in the current service delivery model were:

 

-         Requirement for 7 day/24 hour availability of Domestic Violence Investigators;

-         Necessity to increase staffing to adequately meet the volume of domestic investigations;

-         Creation of Case Managers to provide a consistent, effective and timely response to domestic incidents.

 

The RSDM Working Group studied the models practiced by several other Police Services in Canada and more closely reviewed the current Hamilton-Wentworth decentralized model.  Study of the relevant data lead to the alternative solution of a Centralized Service Delivery Model with several recommendations:

 

-         Increase staffing in the Spousal Assault Section to provide 7day/24 hour coverage to investigate all domestic incidents;

-         Establish and apply a standard risk indicator tool;

-         Create case management positions relative to domestic abuse files;

-         Develop and maintain partnerships with the victim services agencies;

-         Provide focused ongoing related training for all front-line officers;

-         Establish and train front-line domestic violence resource officers.

 

The final report from the RSDM Working Group for Partner Abuse was completed and all six recommendations had the same theme - the necessity for all domestic violence investigations to be handled by one specialized unit to ensure a consistent, coordinated and seamless police response to all victims of domestic violence.

 


Ottawa Police Chief Vince Bevan implemented the “Partner Assault Centralized Service Delivery Model”.  Since taking ownership of all domestic violence investigations, the Partner Assault Unit has: 

 

-         increased their workload by 35% (2000) and 37% (2001) compared to 1999 workload;

-         files assigned to other sections, 95% decrease (2000), 100% decrease (2001);

-         criminal charges laid 31% increase (2000) and 30% increase (2001);

-         forwarded 82% (1999), 85% (2000) and 85% (2001) more referrals to the Victim Witness Assistance Program compared to other Ottawa Police Sections;

-         decreased domestic homicides 33% ( 2000) and 66% (2001).

 

From 1999 to 2001, the Partner Assault Unit has taken ownership and investigated more than 10,500 domestic violence incidents.  This coordinated and seamless response, with the support of community service providers and stakeholders, has reduced the risk to the victims of domestic violence.

 

 

CONSULTATION

 

Review of Hadley Inquest Jury’s Recommendations.

 

On 8 April 2002 the Criminal Justice Sub-Committee comprised of Justice System representatives, community resource providers and A/S/Sgt. Kai Liu in charge of the Partner Assault Unit met to review the Hadley inquest jury’s recommendations.  This committee found the Ottawa Police Service Centralized Service Delivery Model not only meets the jury’s recommendations but exceeded many . 

 

Jury’s recommendations:

 

# 2. We recommend that the Ministry of the Solicitor General conduct audits of police services to monitor compliance with the Model Police Response to Domestic Violence.

 

·        Although this recommendation is directed to the Ministry of the Solicitor General, the OPS Partner Assault Unit with its community partners and stakeholders have continually monitored its compliance with the Model Police Response to Domestic Violence.

 

·        Melissa Baker, an Ottawa University Master’s student is currently conducting a study, at the request of Chief Bevan, on the effects of adopting a risk management model of policing for domestic violence cases.

 


·        Cosette Chafe, Ministry of the Attorney General, Regional Manager, East Region, Victim Services Division, writes in a letter dated 23 April 2002 "... I undertook a special project for the Victim Witness Assistance Program.  I conducted visits to all 26 existing sites in Ontario to examine existing services and practices...through this project, I discovered that the Partner Assault Section of Ottawa Police Service was a unique and effective initiative in Ontario...in comparison to other large jurisdictions in Ontario, investigations in Ottawa were generally conducted more quickly and thoroughly, police reports were more complete. Officers received better training and are more accessible to victims and service providers...”

 

#3. We recommend that the Ministry of the Solicitor General enhance the curriculum for recruit training at the Ontario Police College in order to produce a qualified domestic violence investigator at graduation in every case.  No fewer than forty (40) hours should be spent on domestic violence investigative training.

 

·        Providing pro-active education is a major component of the Partner Assault Unit’s mandate. This Unit uses a multi-discipline/media approach toward internal and external education in the area of domestic violence.  First with its development of the Domestic Violence pamphlet and reference card, then in January 2001, in partnership with the Ontario Police College, Sergeant Holly Watson and Sergeant Luc Gleeson, both Partner Assault members developed the four day Ottawa Police Domestic Violence Investigator (DVI) course.  Throughout 2001, in partnership with the Professional Development Center, members from the Partner Assault Unit presented and lectured to different Units and Divisions on the dynamics involved with domestic violence. They have made many presentations to Patrol training days, recruit classes and other investigative courses such as General Investigative Techniques, Major Case Management, Advance Patrol, etc.

 

·        In an effort to constantly improve the Ottawa Police Service response to domestic violence, the Partner Assault Unit has expanded the delivery of the DVI course to include front line Patrol Officers, Communication Center Members, and other non-investigative sections.

 

·        The success of the Units internal education program and the expertise of our investigators in the field of domestic violence has led to an increase in public education and outreach.  In 2001, on different occasions, Sergeant Lyse Fournier, Sergeant John Maxwell, Sergeant Robert Featherstone and Detective Todd Harding have been selected by our Ottawa Domestic Crowns to make presentations to Crown Schools, Crown conferences, and to sit on Crown discussion panels.  Partner Assault Investigators have also made presentations to many community groups and stakeholders.

 

·        On 5 March 2001, A/Inspector Sterling Hartley’s and Sergeant John Maxwell’s expertise were tested when they participated on a live call in TV show with Rogers Community Television.  The televised forum was on domestic violence issues.

 

 

#4. We recommend that the Ministry of the Solicitor General emphasize the importance of and encourage police services to use the Domestic Violence Supplementary Report Form when investigating domestic violence incidents.

 


·        The Ministry of the Solicitor General, Training Standards Branch, created new domestic violence Supplementary Report Form (risk indicator tool) for domestic violence investigation.  Chief Bevan reviewed the universal risk indicator tool developed by the Training Branch and found it to be far too generic and simplistic to meet the needs of our Police Service and the community we serve.

 

·        At the request of Chief Bevan, the Partner Assault Unit created their own risk indicator tool, adhering closely to the format identified in the “Five Year Seamless Response to Domestic Violence”.[2]  The “Five Year Seamless Response” utilized a risk indicator tool that follows the suspect through the criminal justice system, starting from apprehension to the bail hearing.  This tool is used to determine the release conditions of an accused.  It is also used for safety planning and during the trial process.

 

·        On 27 March 2001, Chief Bevan issued General Order 2001-050 outlining the criteria for the mandatory use of the Domestic Violence Supplementary Report Form (DVSRF) for domestic violence investigation.

 

·        The OPS Partner Assault Policy and Procedures were also revised to reflect the use of the DVSRF.

 

#55. We recommend that the police services examine the use of continuously repeating audible signals on their in-car computer terminals.

 

Rationale:  The police officer responding to the 911 call on June 20, 2000 had difficulty hearing radio messages because of an audible signal emanating from the vehicle’s computer terminal.

 

·        The Ottawa Police Service does not use a continuous audible signal on its in-car computer terminals.  This recommendation is not a problem with the OPS in-car system.  The OPS in-car  computer system has an automated computer aided map with a red pointer that assist responding officers to locate addresses thus decreasing response time.

 

#6 We recommend that police services change the classification of complaints status on domestic violence call assignments as recorded on the CAD System, in order that police response is “without delay.”

 

·        When a partner dispute call is received by the OPS, Communication Center, the classification of the complaint status is automatically defaulted on the CAD System to a “priority one call” (respond without delay).  A priority one call is an emergency call.

 

#7. We recommend that investigating officers who respond to domestic violence complaints conduct their investigations without requiring the complainant to obtain statements from others or to gather evidence as a means of completing the investigation.

 


·        The Ottawa Police Service does not ask nor condone the practice of asking the complainant to obtain statements from others or to gather evidence as a means of completing the investigation. The responsibility of gathering statement and evidence rest on all police officers involved with an investigation.  The OPS Partner Assault Policy and Procedure clearly defines this.

 

#92. We recommend that the Ministry of the Solicitor General direct all police services by written policy that release directly from a police service with undertakings and conditions on charges stemming from an incident of domestic violence, is not an acceptable practice.

 

·        For police services to follow this recommendation, the Criminal Code must be amended. Currently, police services are obligated by the Criminal Code of Canada and the Canadian Charter of Rights to release an accused when certain conditions are met.  Section 497, Section 498, Section 499 and Section 503 of the Criminal Code describes these conditions and the consequences of non-release.

 

·        In addition to the Criminal Code and Charter of Rights, the OPS Partner Assault Policy and Procedure and the Policing Standards Manual on Domestic Violence Occurrences, Bail and Violent Crime also direct OPS police officers on release conditions.

 

#11. We recommend that police services establish a victim bail notification system that will inform victims as to the date and time of the accused’s bail hearing.

 

·        The Ottawa Police Service victim bail notification system follows an all inclusive approach.  The OPS Partner Assault Policy and Procedure directs the responsibility of victim bail notification to the investigator, the Officer in Charge of the station, the Officer in Charge of Court Liaison and Victim Crisis Unit.

 

·        The Ottawa Victim Witness Assistance Program from the Ministry of the Attorney General office will also notify the victim.

 

#12 We recommend that the Ministry of the Attorney General work with the Ministry of the Solicitor General to develop a specialized domestic violence bail program.  Components would include a designated specially-trained Crown Attorney and police officer in each court jurisdiction to:

 

-         Be contacts for other Crown Attorneys and police officers

-         Provide guidance, and

-         Provide other strategic advice on bail hearings.

 

·        In February of 1998, the Ministry of the Attorney General selected the Ottawa Court House, East Region, as a test site for a pilot program that would give Ottawa a specialized Domestic Violence Court.  A team of Crown Attorneys were selected and designated to prosecute domestic violence cases.

 

·        During the first quarter of 2000, the Revised Service Delivery Model with a centralized investigative unit was implemented.  The investigators working in the Partner Assault Unit are specially trained, and must meet and maintain set Provincial Adequacy Standards.

 


·        Through a collaborative approach, the Domestic Crown Attorneys and Partner Assault Unit have formed the Partner Assault Support Team (PAST).  PAST is a high risk review board that meets weekly, on Friday afternoons, to review Partner Assault files that have been identified as a high risk to the victim or children .  The PAST team is comprised of representatives from the Victim Witness Assistance Program, the Victim Crisis Unit, the Children’s Aid Society, Probation and Parole, Social Services and the Crown Attorney’s Office.  The court briefs are read, reviewed and action is taken immediately to decrease the risk to the victims of domestic violence.  Having all the stakeholders at the table, allows for a swift and coordinated response to identified needs and fosters open communication, and the immediate implementation of decisions.

 

 

CONCLUSION

 

The Ottawa Police Partner Assault Unit, is the only specialized domestic violence investigative unit in Ontario, and has created one of the most comprehensive risk indicator tools.  The Unit is tackling domestic violence at ground level with numerous community partners and stakeholders.  The Ottawa Police Service continues to play a leading role in the fight against domestic violence and supports the Hadley Inquest recommendations as they relate to the Justice System.

 

The goal of the Ottawa Police Service, Partner Assault Unit, is to reduce the risk to the victims of domestic violence, by fostering active partnerships with as many diverse members of the Ottawa community as possible.  The Partner Assault Unit strives to create mutual support systems for all victims of domestic violence.

 

As a result of the Ottawa Police Service adopting this risk management approach, the number of cases assigned dramatically increased.  This is a direct result of the community having meaningful input during the creation phase of the risk management system and supporting and promoting utilization of the Partner Assault Unit.  A level of trust was created between the police and the community during the important implementation phase.  This led to the involvement and support from diverse community members, such as the Lesbian, Gay, Bisexual, Trans-gender, Immigrant, Visible Minorities, clients and stakeholders.

 

The Ottawa Children’s Aid Society representative, Kohar Polimenakos, described the Partner Assault risk indicator tool as a most innovative and forward looking tool that greatly decreases the risk to the victims of domestic violence.  Chief Bevan prepared and delivered a presentation on the Partner Assault Unit to the Canadian Association Chiefs of Police (CACP) and attributed the lower homicide rate to the Ottawa Police pro-active measures and risk management approach.

 

In April 2002, a letter of support to the Herman Goldstein Award Selection Committee, Ms. Vikki Bair, Deputy Crown Attorney, Coordinator Domestic Violence Court wrote “...The caliber of service offered to this community by this specialized unit is simply exceptional.  Ottawa’s Partner Assault investigators stand apart by virtue of the quality of their training and their expertise, the effects of which are reflected in every aspect of their work from interview technique, to issue of identification, victim support...I can indicate that Ottawa’s approach, experience and investigative “product” appear to be light-years ahead of most, if not all other police services across the Province...”


 

 

 

 

 

 

 

Vince Bevan

Chief of Police



[1] Summary of Herman Goldstein Award excerpt.

[2] A report to the Attorney General of Ontario by the Joint Committee on Domestic Violence arising from the May/Isles Coroner’s Inquest into the murder of Arlene May – a victim of domestic homicide.