1.             Accessible Shuttle Services for Lansdowne Park

 

SERVICE DE NAVETTES ACCESSIBLES POUR LE PARC LANSDOWNE

 

 

COMMISSION RECOMMENDATIONS

 

That Council:

 

1.         direct staff to enter into negotiations with the Ottawa Sports and Entertainment Group (“OSEG”) for an agreement between it and the City for shuttle services within the existing approved Transportation Demand Management measures for the Lansdowne Partnership Plan that would ensure a sufficient number of shuttle service vehicles would be accessible and accommodate the needs of the disabled community for events at Lansdowne and for staff to report back on the results of the negotiations at the first Transit Commission meeting in September, 2012; and

 

2.         request that OSEG consult with the City’s Accessibility Advisory Committee on this matter as part of the negotiation process for such an agreement.

 

 

RECOMMANDATIONS DE LA COMMISSION

 

Que Conseil :

 

1.            demande au personnel d’entamer des négociations avec l’Ottawa Sports and Entertainment Group (« OSEG ») dans le but de conclure une entente entre OSEG et la Ville au chapitre des services de navette conformément aux mesures actuelles de gestion de la demande en transport approuvées pour le Plan de partenariat du parc Lansdowne, pour qu’un nombre suffisant de véhicules de navette soient accessibles et puissent accommoder les besoins de la collectivité des personnes handicapées lors d’événements prévus à Lansdowne et que le personnel fasse état des résultats des négociations lors de la première réunion de la Commission du transport en commune qui se tiendra en septembre 2012; et

 

2.            demande que l’OSEG consulte le Comité consultatif sur l’accessibilité à ce chapitre dans le cadre du processus de négociation visant une telle entente.

 

 

DOCUMENTATION

 

1.            Transit Commission report dated 4 May 2012 (ACS2012-CMR-OTC-0005).

 


 

Report to/Rapport au :

 

 

Council / et au Conseil

 

May 4, 2012

4 mai 2012

 

Submitted by/Soumis par : Commissioner Blair Crew, Transit Commission

 

Contact Person / Personne ressource:  Melody Duffenais, Coordinator, City Clerk and Solicitor Department / Coordinatrice, Service du greffier municipal et chef du contentieux

(613)-580-2424 ext. / poste 20113; melody.duffenais@ottawa.ca

 

 

CITY WIDE / À L’ÉCHELLE DE LA VILLE

Ref N°: ACS2012-CMR-OTC-0005

 

SUBJECT:

 

Accessible Shuttle Services for Lansdowne Park

 

OBJET :

 

SERVICE DE NAVETTES ACCESSIBLES POUR LE PARC LANSDOWNE

 

 

REPORT RECOMMENDATIONS

 

That Council:

 

1.         direct staff to enter into negotiations with the Ottawa Sports and Entertainment Group (“OSEG”) for an agreement between it and the City for shuttle services within the existing approved Transportation Demand Management measures for the Lansdowne Partnership Plan that would ensure a sufficient number of shuttle service vehicles would be accessible and accommodate the needs of the disabled community for events at Lansdowne and for staff to report back on the results of the negotiations at the first Transit Commission meeting in September, 2012; and

 

2.         request that OSEG consult with the City’s Accessibility Advisory Committee on this matter as part of the negotiation process for such an agreement.


 

RecommandationS du rapport

 

Que Conseil :

 

1.            demande au personnel d’entamer des négociations avec l’Ottawa Sports and Entertainment Group (« OSEG ») dans le but de conclure une entente entre OSEG et la Ville au chapitre des services de navette conformément aux mesures actuelles de gestion de la demande en transport approuvées pour le Plan de partenariat du parc Lansdowne, pour qu’un nombre suffisant de véhicules de navette soient accessibles et puissent accommoder les besoins de la collectivité des personnes handicapées lors d’événements prévus à Lansdowne et que le personnel fasse état des résultats des négociations lors de la première réunion de la Commission du transport en commune qui se tiendra en septembre 2012; et

 

2.            demande que l’OSEG consulte le Comité consultatif sur l’accessibilité à ce chapitre dans le cadre du processus de négociation visant une telle entente.

 

 

Background

At the Transit Commission meeting of 23 April 2012, after receiving a presentation from staff on the Lansdowne Park transportation plan, Commissioner Crew put forth the following motion:

 

WHEREAS the City’s Transit Services Department is committed to providing public transit services that are environmentally sustainable, customer-focused, safe, reliable and accessible; and

 

WHEREAS Council approved the City’s first Accessibility Standards for Customer Service Policy on November 9, 2009 and, further, this Policy as of June 1, 2011 applies to all Transit Services’ employees and volunteers who deal with the public and who develop policy on behalf of Transit Services; and

 

WHEREAS the Ottawa Sports and Entertainment Group (“OSEG”), the City’s partner in the Lansdowne Partnership Plan (“LPP”), should consider how it might utilize this Policy in providing shuttle services within the existing approved Transportation Demand Management (“TDM”) measures for the LPP for events at Lansdowne.

 

THEREFORE BE IT RESOLVED that Transit Commission recommends that Council:

 

  1. Direct staff to enter into negotiations with the Ottawa Sports and Entertainment Group (“OSEG”) for an agreement between it and the City for shuttle services within the existing approved Transportation Demand Management measures for the Lansdowne Partnership Plan that would ensure a sufficient number of shuttle service vehicles would be accessible and accommodate the needs of the disabled community for events at Lansdowne and for staff to report back on the results of the negotiations at the first Transit Commission meeting in September, 2012.

 

  1. Request that OSEG consult with the City’s Accessibility Advisory Committee on this matter as part of the negotiation process for such an agreement.

 

 

DISCUSSION

At the March 7, 2012 meeting of the City’s Transportation Committee Councillor Deans raised an Inquiry asking how the City will guarantee that any shuttle service provider contracted at Lansdowne Park will meet the City transit service standards (i.e. low floor buses, safety standards, bicycle racks).  The response to that Inquiry on March 27, 2012 indicated that the specifics regarding the operations of shuttle services at Lansdowne are still in development in accordance with the Transportation Demand Management Plan.  It further noted that the City is working to determine if the shuttle service will be provided directly by OC Transpo, through an external service provider which will be secured through a competitive procurement process or a combination depending on the nature and size of the event the shuttle service will be supporting.  Staff will work to ensure that the shuttle service agreement includes provisions for accessible shuttle service in the proposed procurement process for any future shuttle service.

 

Departmental comments

 

Planning and Infrastructure Portfolio – Planning and Growth Management Department

 

The Stage 1 Site Plan approval given by Council in November 2010 included a condition that an accessibility plan be developed for the Lansdowne Revitalization to achieve the highest degree of universal accessibility for the buildings and public realm areas and also set out a condition requiring a shuttle operations plan to detail shuttle services and associated operational requirements to meet needs for different event sizes. These conditions did not require that either the accessibility plan or the shuttle operations plan provide for having shuttles meet accessibility requirements in the manner required for OC Transpo.  Both the strategy for dealing with accessibility on site and for the shuttle operations has been approved as part of the Stage 2 approval of the site plan.  

 

The provision of shuttle services as set out in the approved Transit and Shuttle Operations Plan and Transportation Demand Management Plan under the conditions set out as part of the Stage 2 Site Plan approval is fully the responsibility of the Ottawa Sports and Entertainment Group (OSEG). The motion approved by the Transit Commission recommended to be approved by Council is therefore considered acceptable as it is directed to have staff pursue attaining an agreement with OSEG to provide as part of the shuttle service, vehicles that would be accessible to meet the needs of the disabled community for individuals who may wish to utilize off-site parking and shuttles services to attend events at Lansdowne and to have OSEG consult with the Accessibility Advisory Committee on this matter.  Subject to Council approval, staff will pursue an agreement with OSEG and report back to the Transit Commission.  

 

 

RURAL IMPLICATIONS

There are no direct rural implications associated with this report.

 

 

CONSULTATION

Consultation was not required for this administrative report to Council.

 

 

LEGAL IMPLICATIONS

Subject to the comments set out hereafter, there are no legal impediments to implementing the recommendations in the report.  However, the accessible shuttle service agreement between the City and OSEG would be brought to the Transit Commission and Council for information subsequent to Council receipt of the Lansdowne Partnership Plan Agreements for legal close.

 

The motion requires Council approval to be operative since it was not previously part of any of the Council approvals pertaining to the Lansdowne Partnership Plan and since Ottawa Sports and Entertainment Group (“OSEG”) is not a “public transportation organization” it is not subject to the Accessibility for Ontarians with Disabilities Act, 2005, S.O. 2005, c. 11.

 

 

RISK MANAGEMENT IMPLICATIONS

There are no risks associated with the report recommendation.

 

 

FINANCIAL IMPLICATIONS

The potential financial impact of this recommendation is unknown until such time as negotiations are entered into with OSEG.  Should there be financial implications for the City resulting from the negotiated agreement, this information would be included in the report brought back to Transit Commission. If the report was received by the Transit Commission and Council, the financial impact would be included for consideration in future budget submissions.

 

 

ACCESSIBILITY IMPACTS

Although federally regulated, Transit Services in the City of Ottawa continues to strive to meet the spirit and intent of the provincial AODA. The City will pursue an agreement with OSEG to ensure that the shuttle service at Lansdowne is consistent with the services provided by the City’s Transit Services and strive to meet the spirit and intent of the AODA Customer Service Regulation and that the AODA Integrated Accessibility Regulation. The City will work with OSEG towards an agreement to confirm that the proposed transit services and programs described in this report are accessible to persons with disabilities. In addition, the information regarding shuttle service will be communicated in an accessible format.

 

Technology Implications

There are no direct technical implications associated with this report.

 

 

TERm of council priorities

Strategic Priority: Transportation and Mobility
Meet the current and future transportation and mobility needs of residents, visitors and enterprises by improving transit and by emphasizing choice and accessibility of multiple types of transportation, including the development of a Light Rail Transit system.

 

Strategic Priority: Healthy and Caring Community
Help all residents enjoy a high quality of life and contribute to community well-being through healthy, safe, secure, accessible and inclusive places.

 

Strategic Priority: Service Excellence
Improve client satisfaction with the delivery of municipal services to Ottawa residents by measurably increasing the culture of service excellence at the City, by improving the efficiency of City operations, and by creating positive client experiences.

 

 

 

DISPOSITION

Staff to undertake any direction approved by City Council.