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1. PARKING OPERATIONS, MAINTENANCE AND DEVELOPMENT
BRANCH 2012 WORK PLAN PLAN DE TRAVAIL POUR 2012 DE LA DIRECTION DE L’EXPLOITATION ET DE
L’ENTRETIEN DES STATIONNEMENTS |
COMMITTEE
RECOMMENDATION
That Council approve the
Parking Operations, Maintenance and Development Branch 2012 Work Plan report.
Recommandation DU Comité
Que le Conseil approuve le rapport sur le Plan de travail pour 2012 de
la Direction de l’exploitation et de l’entretien des stationnements.
Documentation
Deputy City Manager, City Operations’ report dated 7
March 2012 (ACS2012-COS-PWS-0004).
Transportation Committee
Comité des transports
and Council / et au Conseil
7 March 2012 / le 2 mars 2012
Submitted by / Soumis par :
Steve Kanellakos, Deputy City Manager / Directeur
municipal adjoint
City Operations / Opérations municipales
Contact
Person / Personne resource:
Larry O’Keefe, Acting General Manager, Public
Works / Travaux publics
(613) 580-2424 x 13769, Larry.OKeefe@ottawa.ca
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Ward/Quartier
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Ref N°: ACS2012-COS-PWS-0004 |
SUBJECT: PARKING OPERATIONS,
MAINTENANCE AND DEVELOPMENT BRANCH 2012 WORK PLAN
OBJET: PLAN DE TRAVAIL POUR 2012 DE
LA DIRECTION DE L’EXPLOITATION ET DE L’ENTRETIEN DES STATIONNEMENTS
REPORT RECOMMENDATION
That the Transportation
Committee recommend that Council approve the Parking Operations, Maintenance
and Development Branch 2012 Work Plan report.
RECOMMENDATION DU RAPPORT
Que le Comité des transports recommande au Conseil d’approuver le
rapport sur le Plan de travail pour 2012 de la Direction de l’exploitation et
de l’entretien des stationnements.
BACKGROUND
The
Parking Operations, Maintenance and Development (POMD) Branch is responsible for providing and maintaining an appropriate supply of
affordable, secure, accessible, convenient and appealing public parking that
supports local businesses, institutions and tourism. As of December 31, 2011, the branch manages
4,034 paid on-street spaces on approximately 100 streets in 12 business
areas. It also oversees 2,816 off-street
spaces in 5 multi-story parking structures and 11 surface parking lots.
In
April 2009, Council approved the Municipal Parking Management Strategy
(ACS2009-COS-PWS-0009) as a key guiding document for the Municipal Parking
Management Program. Since then, the
Branch has worked to align itself with the objectives of the Strategy and to
ensure that its requirements are fulfilled.
One
of the directions of the Municipal Parking Management Strategy was for the
development of an annual work plan to be approved by Transportation Committee
and Council.
The
2012 Work Plan Report for the Parking Operations, Maintenance and Development Branch
is the second work plan report to be submitted as a result of the Municipal
Parking Management Strategy. The first
Work Plan Report (ACS2011-COS-PWS-0001), for
the year 2011, was approved by Transportation Committee and Council in March
2011.
This
covering report provides contextual information regarding the 2012 Work Plan Report. The report outlines the various drivers that guide the Branch and
the Paid Parking Program and identifies the priorities and detailed information
on the initiatives planned for 2012.
A complete illustration of
the Branch’s achievements and initiatives from 2011, including a description of
the journey towards implementing the Municipal Parking Management Strategy,
will be contained in the 2011 Annual Report to be tabled at Transportation
Committee and Council in Q2 2012. The
2011 Annual Report will be accompanied by the 2012 Business Plan, consisting of
financial information related to the Paid Parking Program, which includes budgetary
estimates for 2012 as approved as part of the 2012 Budget.
DISCUSSION
The Parking Operations, Maintenance and Development Branch manages and
operates all components of the Paid Parking Program.
The Branch currently contracts Precise Parklink Inc. to supply,
maintain and process revenue from the Pay and Display and Pay-on-Foot machines
that are in place on-street and at off-street facilities. While these functions are important, they
only represent a portion of the entire Municipal Parking Management
Program. In particular, the Parking
Operations, Maintenance and Development Branch delivers the following functions:
In addition to the initiatives and projects that are identified above, additional
on-going, day-to-day requirements are accounted for and fulfilled. These include the following:
·
Evaluations and other analysis as required (e.g.
investigating requests for parking changes via data collection/analysis,
competitive rate surveys of private lots, etc.);
·
Management of technical reviews as required;
·
Management of service contracts (Precise Parklink Inc., snow
removal, security, etc.);
·
Operational management of on-street paid parking;
·
Operational management of off-street paid parking, including
maintenance at garages and surface lots;
·
Monitoring of financial processes and revenue reconciliation;
·
Financial planning and management;
·
Implementation of recommendations from Local Area Parking
Studies and other evaluations;
·
Development and
management of contracts and agreements with private parking providers;
·
Regular consultation through the Parking Stakeholder
Consultation Group and other stakeholders; and,
·
On-going performance management and data management.
2012 Work Plan Report
The proposed 2012 Work Plan, as
detailed in Document 1, has been developed to ensure that the Parking Operations,
Maintenance and Development (POMD) Branch continues to make progress in
achieving the goals and objectives that are set out in the Municipal Parking Management
Strategy and the Transportation Master Plan.
The Branch has continued implementing the Service Excellence Plan that
was developed in 2010, which contains a number of initiatives that were designed
with a goal of improving the customer experience associated with this program.
The 2012 Work Plan report identifies and discusses a number of key initiatives
(some new and some continuing) that will be undertaken during the coming year:
RURAL IMPLICATIONS
Currently, there is no paid parking that is municipally-owned
or managed in rural Ottawa.
CONSULTATION
The
proposed 2012 Work Plan was presented to the Parking Stakeholder Consultation Group
at a meeting on January 18, 2012. This
Group includes representation from BIAs, places of worship, Community
Associations, the tourism industry, the field of Transportation Demand
Management, Accessibility, and the Development Industry. The Parking
Stakeholder Consultation Group expressed support for the 2012 Work Plan and
their input has been incorporated into the document.
LEGAL IMPLICATIONS
There
are no legal impediments to implementing the recommendation of this Report.
There
are no risk management impediments to implementing the recommendations of this
Report.
FINANCIAL IMPLICATIONS
There
are no financial implications to implementing the recommendations of this
Report.
ACCESSIBILITY IMPACTS
Staff will ensure
that any applicable accessibility standards are adhered to during the execution
of the projects and initiatives identified in this report. This will involve consulting with the
appropriate staff within the City.
Currently, a representative from the Accessibility Advisory Committee is
a member of the Parking Stakeholder Consultation Group.
ENVIRONMENTAL IMPLICATIONS
The Branch’s 2012 Work Plan is in alignment with the Municipal Parking Management Strategy’s objective to encourage the use of alternative modes of transportation, including walking, cycling, public transit, car/van pooling, taxis, and auto sharing.
TECHNOLOGY IMPLICATIONS
ITS
will work closely with Parking Operations, Maintenance and Development Branch
to develop a detailed work plan and
business cases for the technology initiatives and projects identified in
this report. This work plan and business
case, where required, would be evaluated and approved through the City of
Ottawa ITS intake process for all new technology requests.
CITY STRATEGIC PLAN
The report’s recommendation supports the following objectives of the
City Strategic Plan:
Service Excellence:
Objective 1: Ensure a
positive experience for every client interaction.
Objective 2: Improve
operational performance.
SUPPORTING DOCUMENTATION
Document 1 – Parking
Operations, Maintenance and Development 2012 Work Plan Report
DISPOSITION
Staff from the Parking Operations, Maintenance and Development Branch will
carry out the work items as identified in the 2012 Work Plan Report and will
report on the status of this work in the 2012 Annual Report.