2.          RENT BANK

 

BANQUE D’AIDE AU LOYER

 

 

 

Committee RecommendationS

 

That Council approve:

 

1.         Authorize the Manager of the City’s Policy, Evaluation and Community Partnerships Branch to receive rent bank program funding from the Minister of Municipal Affairs and Housing, to administer a rent bank program in accordance with the 2009 Rent Bank Agreement and the rules thereof, and to negotiate and execute a service agreement with a local not-for-profit corporation to operate a rent bank program in accordance with the requirements of the 2009 Rent Bank Agreement. 

2.         Authorize all payments of rent bank program funding on a grant basis and in accordance with Provincial Rules set out in the agreement.

 

 

RecommandationS DU Comité

 

Que le Conseil approuve :

 

1.         autorise le directeur des Politiques sociales, de l’Évaluation et des Partenariats communautaires à recevoir des crédits du ministre des Affaires municipales et du Logement dans le cadre du Programme des banques d’aide au loyer, afin d’assurer l’administration d’un programme de banque d’aide au loyer conformément à l’Entente de 2009 sur les banques d’aide au loyer et aux règles qui s’y rattachent; ainsi qu’à négocier et à signer une entente de services avec une société sans but lucratif locale en vue de la réalisation d’un programme de banque d’aide au loyer conforme aux exigences de l’entente de 2009 sur les banques d’aide au loyer.

2.         autorise le versement des crédits du programme de banque d’aide au loyer sous la forme de subventions, en conformité avec les règles provinciales énoncées dans l’entente.

 

 

Documentation

 

1.      Deputy City Manager's report, City Operations dated 10 August 2009 (ACS2009-COS-CAS-0015).


Report to/Rapport au:

 

Community and Protective Services Committee

Comité des services communautaires et de protection

 

and Council / et au Conseil

 

10 August 2009/ le 10 août 2009

 

Submitted by/Soumis par:

Steve Kanellakos, Deputy City Manager/Directeur municipal adjoint,

City Operations/Opérations municipales 

 

Contact Person/Personne ressource:

 Colleen Hendrick, Manager, Policy, Evaluation and Community Partnerships Branch, Community and Social Services Department/ Gestionnaire, Direction des politiques, de l’évaluation et des partenariats communautaires, Services sociaux et communautaires

(613) 580-2424 x/poste 24366, colleen.hendrick@ottawa.ca

 

 

City Wide/à l'échelle de la Ville

Ref N°: ACS2009-COS-CAS-0015

 

 

SUBJECT:

Rent Bank

 

 

OBJET :

BANQUE D’AIDE AU LOYER

 

 

REPORT RECOMMENDATIONS

 

That the Community and Protective Services Committee recommends that Council:

 

1.                  Authorize the Manager of the City’s Policy, Evaluation and Community Partnerships Branch to receive rent bank program funding from the Minister of Municipal Affairs and Housing, to administer a rent bank program in accordance with the 2009 Rent Bank Agreement and the rules thereof, and to negotiate and execute a service agreement with a local not-for-profit corporation to operate a rent bank program in accordance with the requirements of the 2009 Rent Bank Agreement. 

2.                  Authorize all payments of rent bank program funding on a grant basis and in accordance with Provincial Rules set out in the agreement.

 

RECOMMANDATIONS DU RAPPORT

 

Que le Comité des services communautaires et de protection recommande au Conseil :

 

1.                  d’autoriser le directeur des Politiques sociales, de l’Évaluation et des Partenariats communautaires à recevoir des crédits du ministre des Affaires municipales et du Logement dans le cadre du Programme des banques d’aide au loyer, afin d’assurer l’administration d’un programme de banque d’aide au loyer conformément à l’Entente de 2009 sur les banques d’aide au loyer et aux règles qui s’y rattachent; ainsi qu’à négocier et à signer une entente de services avec une société sans but lucratif locale en vue de la réalisation d’un programme de banque d’aide au loyer conforme aux exigences de l’entente de 2009 sur les banques d’aide au loyer.

2.                  d’autoriser le versement des crédits du programme de banque d’aide au loyer sous la forme de subventions, en conformité avec les règles provinciales énoncées dans l’entente.

 

 

EXECUTIVE SUMMARY

 

In September 2004 MMAH introduced one-time 100% provincial rent bank funding to be administered by municipalities.  The Rent Bank provided up to two months of rent to tenants who are at the point of losing their housing due to rental arrears. From 2004 to 2008, MMAH provided periodic funding to the City of Ottawa ranging from $254,000 to $890,000 per year.

 

As part of the Province’s Poverty Reduction Strategy, the Rent Bank program has become permanent, providing $5 million per year across the province.  Ottawa will receive $368,402 annually, starting in fiscal 2009.

 

Under the terms of the new Rent Bank Agreement, the City is required, by October 31st 2009, to demonstrate that City Council has:

 

 

RÉSUMÉ

 

En septembre 2004, le ministère des Affaires municipales et du Logement a offert le financement ponctuel intégral d’un programme de banques d’aide au loyer devant être administré par les municipalités.  Les banques d’aide au loyer pouvaient fournir l’équivalent de deux mois de loyer aux locataires qui étaient sur le point de perdre leur logement en raison d’arriérés de loyer. De 2004 à 2008, le ministère des Affaires municipales et du Logement a consenti à la Ville d’Ottawa un financement périodique dont le montant est allé de 254 000 $ à 890 000 $ par année.


Dans le cadre de la Stratégie de réduction de la pauvreté de l’Ontario, le Programme des banques d’aide au loyer est devenu permanent. Les crédits consentis à l’échelle de la province sont de 5 millions de dollars.  La Ville d’Ottawa recevra 368 402 $ par année à compter de l’année financière 2009.

 

Aux termes de la nouvelle entente sur les banques d’aide au loyer, la Ville doit montrer, d’ici au 31 octobre 2009, que le Conseil municipal :

 

 

 

BACKGROUND

 

The City of Ottawa has, since September 2004, received and administered “Rent Bank” funding from the Ministry of Municipal Affairs and Housing (MMAH) which provided financial assistance of up to two months of rent to tenants who are at the point of losing their housing because of rental arrears.  The goal is to prevent homelessness, which is costly for both the province and municipality, and disruptive to individuals and families including the affected children.

 

From 2004 to 2008, the City received Rent Bank funding from MMAH totalling $2.3 million.  The City’s former Employment and Financial Assistance Branch and the Salvation Army distributed the Rent Bank funding. The City’s Homelessness Initiatives Team, of the Policy, Evaluation and Community Partnerships Branch, oversees and administers the funding contract. Since January 2009, the City has contracted with the Salvation Army to distribute all the Rent Bank funding. 

 

Ottawa’s share of the $5 million annual provincial funding ($368,402) is determined on an equal weighting of the area’s population, level of core housing need, and percentage of renter population. CMHC defines core housing need as “households who are unable to afford shelter that meets adequacy, suitability, and affordability norms. The norms have been adjusted over time to reflect the housing expectations of Canadians. Affordability, one of the elements used to determine core housing need, is recognized as a maximum of 30 per cent of the household income spent on shelter”.

 

 

Ottawa’s Rent Bank Program

 

Ottawa’s Rent Bank is mainly used by employed people with low incomes.  During 2007 and 2008, an average of 318 Ottawa households per year received an average of $1,323 grant per household  ($421,000 was distributed each year, on average).

 

Applicants requesting Rent Bank assistance typically have high rent in comparison to their low incomes.  Additionally, many have recently encountered a major situation such as a birth or death in the family, loss of employment or other change in household income, family breakdown, etc.  Many are dealing with temporary employment, the shortage of appropriate affordable housing, etc.

 

The process to assess applicants’ eligibility for Rent Bank assistance includes a review to ensure that the client will be able to afford the housing after the arrears have been paid; and an assessment to determine if the housing is appropriate for the client’s household.

 

Other Arrears Programs

 

Where tenants are not eligible under the Rent Bank Program, other programs exist that can assist applicants with arrears payments to avoid eviction.  Ontario Works or Ontario Disability Support Program clients with rental arrears are often eligible for mandatory and/or discretionary benefits that are cost-shared with the province.  Low-income applicants may be eligible for Emergency Assistance, as well as other benefits, to cover the costs of arrears. These are also cost-shared. The Essential Health and Social Supports Program can also provide assistance to low income residents. This program is 100% city funded.  It is in the City’s interest to prevent residents from becoming homeless and therefore staff will continue to work with the Rent Bank Program to ensure that as many eligible applicants as possible are supported to retain their housing, including households residing in rent geared to income units.

 

 

DISCUSSION

 

Under the terms of the Rent Bank Agreement, the City is required, by October 31st 2009, to demonstrate that City Council has:

 

 

The new Rent Bank program’s rules, (similar to previous rules) will be effective October 1, 2009, and are summarized as follows:

 

(1)   To be eligible for Rent Bank assistance, the applicant must

 

(2)   The funding must be paid directly to the applicant’s landlord and not to the applicant, and the amount of the assistance may not exceed two times the average market rent for the City of Ottawa, as set by the Ministry.

 

(3)    Payments of Program Funding for applicants shall be in the form of a loan and/or grant, to be used only for rental arrears, and at a maximum frequency of once every two years. Council has discretion to decide whether the payments are issued as a grant or as a loan.

 

(4)   Up to 10% of the Program Funding may be used for administrative costs.

 

Grant Versus Loan

 

As mentioned, CMHC recognizes housing affordability as a maximum of 30% household income contribution towards shelter.  Many of Rent Bank clients are paying from 50 to 60 %, with some extreme cases paying between 60 and 70 % of their income on rent due to unforeseen circumstances.  As a result, there may be insufficient income to cover food, transportation, clothing and other costs of daily living for a period of time. 

 

This reality coupled with the fact that eligibility for Rent Bank assistance includes a review to ensure that the client will be able to afford the housing after the arrears have been paid and an assessment to determine if the housing is appropriate, provides some reassurance that issuances will stabilize the household with a one time intervention.

 

However, the program’s goal of preventing homelessness would not be served if that issuance was a loan, increasing these low-income clients’ debt loads and stress levels as a result of the need for repayment.  Also, this program is already administratively overburdened, notwithstanding adding loan collection to the workload.

 

Ten Percent Administration Costs

 

An issue to many municipalities, including Ottawa, is the Ministry’s continued 10% maximum limit on the amount of Rent Bank funding that may be used for administrative costs, The City currently contracts with the Salvation Army to operate this program, but given the funding reduction to $368,402, the available $36,840 in administration funding would only allow that agency to provide less than one full-time staff position.  With the reduced funding, the Rent Bank’s office should handle a reduced caseload of approximately 250 annual cases as well as the related reporting, recording and auditing requirements set out in the contract.  (The past level of service, when some of the funding was distributed by the City, provided 318 grants per year averaging $1,323 each.) City staff has advised MMAH that the 10% maximum administrative funding is inadequate, but there is no indication that the Ministry is considering changes. Staff will continue to advocate for an increase in administrative funding limits.

 

If the City is unable to contract with a local non-profit organization to administer this program after March 31, 2010, the City’s Social Services Centres may administer the program.  The City will use the 10% administration funding, and leverage Social Services’ Centre staff to administer the program.

 

Therefore, staff recommends that Council accept the new program as written by the province, in order to secure this program funding, without which the City’s funding agreement will end on October 31, 2009, including the staff recommendation that assistance be provided as grants (not loans) to avoid placing additional hardship on City of Ottawa low-income tenants.

 

CONSULTATION

 

The Salvation Army has agreed to continue to administer the Rent Bank funding until at least March 31, 2010 provided that the funding continues to be given as grants rather than loans.  Before that period expires, the City will issue an Expression of Interest to determine if an appropriate non-profit community agency, including the Salvation Army, is able to administer this program within the available funding.

 

The City’s Business Support & Integration Branch of the Community and Social Services Department has confirmed that if possible, all the funding should continue to be distributed through a non-profit community agency but that it will distribute the funding if that is not possible.

 

FINANCIAL IMPLICATIONS

 

The Rent Bank program is 100% funded by the Province. If the City is unsuccessful in contracting with a local non-profit agency to administer this program, the Community and Social Services Department will deliver the program within the existing 10% administration allocation with no additional cost to the City.

 

Legal/Risk Management Implications

 

There are no legal/risk management impediments to implementing the recommendation in this report.

 

SUPPORTING DOCUMENTATION

 

Document 1- Rent Bank Agreement with Ministry of Municipal Affairs and Housing (On file with the City Clerk’s office.)

 

DISPOSITION

 

Community and Social Services Department will implement the decision of Council.