Council Member Inquiry/Motion
Form Demande de renseignements
d’un membre du Conseil /Formulaire de motion |
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From/Exp. : Councillor P. Feltmate |
Date : 13 February 2008 |
File/Dossier : 04-08 |
To/Dest. : Deputy City Manager, Planning,
Transit and the Environment |
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Subject/Objet : OC Transpo Cancelled Trips |
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Inquiry/Demande
de renseignements Motion In the last few weeks, there have
been a large number of bus trips cancelled by OC Transpo. While OC Transpo acknowledged in its
announcement of temporary service changes that when trips are removed riders
should get warning and the trips being cancelled should be those that cause
the least inconvenience to riders, that has not happened. Many of the trip cancellations have
been on express routes at times when they are only scheduled to run every 20
or 30 minutes. No warning of the
cancellation has been provided online or through the 560 system. This has resulted in people have to
wait 30 minutes or longer in exposed locations, often in bitterly cold weather. For the transit committee on
February 20, could the Director of Transit Services and the Director of Fleet
Services be instructed to report in writing on: 1. What steps are taken to ensure that when bus trips are cancelled,
cancellations are made in ways that minimize the delays people will
experience? 2. What steps are taken to provide transit users with the means to check
if their bus trip has been cancelled? 3. Why is it not possible for people to call up 560 or check online in the
morning and find out which trips have been cancelled on that day? 4. What improvements are planned to reduce the problem people have
experiences in the last few days of trips on lower frequency routes being
cancelled and riders having no way to find out if their buses are running as
scheduled? 5. The reasons for the increased number of trip cancellations? |
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Response/Réponse
(Please provide
original response to the City Clerk and a copy to each member of
Council/Veuillez adresser l’original de votre réponse au greffier et une
copie aux membres du Conseil municipal. |