2006 Audit Recommendations  -  Status Tracking 
   
  Audit:  Wastewater Management (Lead:  Richard Hewitt)        
  Audit Recommendation Management Response  Budget Implications 2008 or Beyond Related Council Motions Status Update / Comments  
             
    Audit Management Response Action Required Based on DCM Implementation Plan   Management Timelines    (Q1- Q4) ($$ if known)   (Status, risks, issues regarding implementation, etc)
1 That WDSD continually update and closely monitor their staff training regulatory requirements to make certain these are met.  Management agrees with this recommendation.

The Training Coordinator now meets with the Divisional Management Team on a monthly basis to review the training plan and monitor progress to ensure that all certified operators receive the required training.		     None defined at this time.   Completed.  A routine review of status is in place.  Year to date training hours indicate that we should easily achieve the required number of training hours.
2 That City wide decisions with regards to reducing staff training or restriction on staff travel consider the regulatory training requirements of staff in both WDSD and the Drinking Water Services Division. Management agrees with this recommendation.

The Training Coordinator, through the Divisional management team, will ensure all regulatory requirements are satisfied and completed. Quarterly reports will be received to monitor the number of training hours to ensure full compliance with training requirements.		         Completed. Bi-weekly meetings with the Training Coordinator are held for the purpose of reviewing the training plans.
6 That WDSD identify a specific group to lead and be responsible for all inflow and infiltration reduction programs.

Infrastructure Services		 Management disagrees with this recommendation. 

Responsibility for these programs rests with the Infrastructure Services Branch.  Collaboration with the appropriate operating group is a well-established protocol. 		        Completed

20 September Update - The AG has accepted the management response.  The identified group is Infrastructure Services that is responsible for all inflow and infiltration reduction programs.		  
10 That Wastewater Collection section fill vacant positions as soon as possible. Management agrees with this recommendation. 

All vacancies within the Wastewater Collection section have been filled.  		        Completed
11 That WDSD complete a condition assessment of all access holes and catch basins to allow maintenance, rehabilitation or replacement prioritization.

Utility Services, Infrastructure Services		 Management agrees with this recommendation. 

However, it is noted that the assessment is completed by the Infrastructure Management Division of the Infrastructure Services Branch, as part of their overall asset management mandate.

The condition of manholes is assessed as part of the ongoing closed circuit televison surveys of the wastewater and storm water system.  The system inspection is undertaken as part of the development of annual infrastructure rehabilitation projects and the frequency is targeted for a 10 to 15 year inspection cycle.		         Completed.  Part of an on-going program.  
14 That WDSD provide the minimum amount of yearly training to all provincially certified operators within the Division. Management agrees with this recommendation. 

The Training Coordinator now meets with the Divisional management team on a monthly basis to review the training plan and monitor progress to ensure that all certified Operators receive the required training.		         Completed.  A routine review of status is in place.  Year to date training hours indicate that we should easily achieve the required number of training hours.
18  That the overall operations and maintenance of the Wastewater System be reviewed to ensure accountability of an individual below the level of Deputy City Manager. 

Utility Services, Infrastructure Services		 Management disagrees with this recommendation. 

USB and ISB understand their respective responsibilities and accountability. USB through the Wastewater and Drainage Services Division is accountable for the operation and maintenance of the sewer system.  The Infrastructure Management Division of ISB is responsible for the asset management of the linear pipe network.  Both groups work cooperatively to ensure that overall services are delivered effectively under the general direction of the Deputy City Manager of PWS.		         Completed

20 September Update - The AG has accepted that theorganization has been reviewed and that roles have been agreed upon.  This item is complete.		  
17 That the Utility Services Branch keep Council informed on the status of regulatory QMS requirements, and on internal QMS programs that are not required through regulations. Management agrees with this recommendation. 

The Branch management team will review requirements on the regulatory QMS programs and will report as required including non-regulated programs.		         Completed. No regulatory changes to report on at this time. Will do this ongoing as required.