A Report From

The Bay Ward Task Force

On Social Issues

 

 

Fall 2004

 


Table of Contents

Background to the Report 1

The Origin of the Task Force: 1

Task Force Process and Participation 3

The Social Context – An Overview of Bay Ward at the Turn of the Century 4

The Age of Our Population 4

The Changing Ethnic and Cultural Mix of Bay Ward 5

Work, Education and Income in Bay Ward 7

Family Life in Bay Ward 8

Findings:  What We Heard 12

Introduction 12

Four Major Issues 12

Safety and Security 14

Issues Faced by Seniors and Programs to Address Them 16

Issues Faced by Youth and Programs to Address Them 19

Issues Related to Poverty and Low Incomes and Adjustment to the Community 21

Our Conclusions and Recommendations 25

Overview:  The Need for Community Development 25

Safety and Security 27

Issues Faced by Seniors and Programs to Address Them 29

Issues Faced by Youth and Programs to Address Them 31

Issues Related to Poverty and Low Incomes and Adjustment to the Community 33

Where Do We Go From Here? A statement by the Councillor: 36

Summary of Task Force Recommendations: 38

Appendix A:  Members of the Task Force 41

Appendix B: Demographic Data for Bay Ward 42

Appendix C: Materials Reviewed by the Task Force 44

Appendix D:  List of Written Presentations 45

Appendix E:  Youth Crime Prevention through Social Development.  Background Information and Examples 46

Appendix F:  Some Examples of Interesting and Innovative Activities in Other Communities 51

Appendix G:  The Personal Security Index 57

Appendix H:  Bay Ward Crime and Justice Statistics 61

Appendix I:  Some Further Reading 78

 


Background to the Report

The Origin of the Task Force:

In 2003 Bay Ward Councillor Alex Cullen conducted a community consultation exercise called Building Better Neighbourhoods In Bay Ward, which was designed to ask people in the community what the City of Ottawa could be doing to improve the quality of life in our neighbourhoods and communities.

The initiative for this exercise came out of earlier public consultations around the direction the newly formed City of Ottawa would take, given its new responsibilities and new resources as a result of amalgamation in 2000. Soon after amalgamation the new City of Ottawa began a round of planning and public consultation designed to lay out future directions for the City’s growth and development over the next generation.  This exercise began with the Mayor’s Smart Growth Summit in June of 2001 and continued with the Ottawa 20/20 planning exercise, with the long term goal being to use the energy and resources of the new city to respond to the challenges of growth in a way that would maximize the quality of life for Ottawa residents. In April 2003 City Council adopted a number of the Ottawa 20/20 plans, ranging from the new Official Plan to the Human Services Plan, Arts & Heritage Plan, Economic Strategy, Water/Waste Water Management Plan, and others.

From the Ottawa 20/20 Exercise:

The creation of the amalgamated City of Ottawa in January 2001 brought 11 urban and rural municipalities and the regional municipality together in one government structure, responsible for providing services to a population of about 800,000. Over the next 20 years, the city's population will push past the one million mark and possibly reach 1.2 million. Employment growth is also expected to be robust over the coming years. The city's job base is expected to grow by about 250,000 by 2021.

This level of growth will open new opportunities for the city and its residents, but will also bring enormous change and new challenges. The question is, what shape will this change take? Will we follow the development patterns established in the past or will the advent of a new city require a new approach to city-building?

There are many reasons we cannot follow the growth patterns of years past. First of all, Ottawa has grown from a modest city on the banks of the Ottawa River to a large, complex and diverse urban region. Development patterns that were suitable for a small city are not necessarily appropriate for a large metropolis.

The Ottawa 20/20 exercise set out a blueprint for where the City could be in 20 years. The Building Better Neighbourhoods exercise was designed to move from “thinking globally” at the new City to “acting locally” in the neighbourhoods in Bay Ward.

What we were looking for in that exercise was developing a list of suggestions about specific physical improvements that the City could undertake on behalf of its residents in Bay Ward, improvements that would improve the quality of their lives – play structures, stop signs, changes in traffic flow through their communities.

The exercise Building Better Neighbourhoods was a great success, both in the number of people who participated, and in the range and quality of suggestions that were made.  Roughly 125 people participated directly in 6 community sessions in the spring of 2003, and their suggestions were incorporated into a report which went to the City’s Health, Recreation & Social Services Committee and City Council and on to City staff to act on.  Even with the current budgetary restrictions the City finds itself in, some of these ideas are now being used to decide how the available spending on capital projects in our ward will be done. 

The Ottawa 20/20 exercise set out a blueprint for where the City could be in 20 years, but at a high level of planning. The Building Better Neighbourhoods in Bay Ward exercise was designed to move from “thinking globally” at the new City to “acting locally” in the neighbourhoods in Bay Ward.

What we were looking for in that exercise was developing a list of suggestions about specific physical improvements that the City could undertake on behalf of its residents in Bay Ward, initiatives that would improve the quality of life – play structures, stop signs, changes in traffic flow through communities.

The Building Better Neighbourhoods exercise was a success, both in the number of people who participated and in the range and quality of suggestions. Some 125 people participated directly in 6 community sessions in the Spring of 2003, and their suggestions were incorporated into a report that went to the City’s Health, Recreation & Social Services Committee, City Council and to City staff for inclusion in their workplans.

While we were gratified with the number and quality of suggestions and with the enthusiasm of the participants, we found that sometimes public events gain a life of their own, and that people who came out to our sessions and who faxed, e-mailed and mailed their suggestions to us had a range of suggestions that did not fit easily in the framework that we had started with.

We heard during that exercise about what we began to refer to as “softer” services (to distinguish them from the list of desirable “hard” services that we had envisaged in our original plan for the Building Better Neighbourhoods exercise.)  In fact, people came to these sessions with a range of social issues and concerns – including gaps in recreational programming, about the need for community development, about public safety and security, and about gaps in supports to seniors.

Residents expressed concerns about increasing traffic and noise, graffiti and car theft, and pedestrian safety and security (particularly in the social housing communities). Service providers identified gaps in children and youth programming (particularly in Bayshore), and both service providers and seniors identified the need for support services for seniors aging in place. As well, cultural issues, including the need for better communication and understanding between established groups and new Canadians, was identified as an important issue.

This prompted me to consider taking a more focussed, deliberative approach to looking at these social issues and concerns, through a task force composed of residents and service providers in Bay Ward. As a result, in the Spring of 2004, I presented this concept to the Bay Ward Council (a regular meeting of Bay Ward community associations and the City Councillor to discuss local and City Hall issues), which produced an improved version of our planned consultation.  As a result I asked a number of people to join with me in a consultation exercise to examine social issues important in our Ward, with an eye to understanding these issues and recommending ways to address them. From this the Bay Ward Task Force on Social Issues was born.

Task Force Process and Participation

In forming the Task Force I wanted to take advantage of the experience and expertise of local service providers, leavened with community representatives that would represent the diversity of our Ward, all within a manageable number. I was fortunate to be able to recruit a team of dedicated volunteers who were so committed to the goals of this exercise. The names of the Task Force members are listed in Appendix A.  Together with my staff they were instrumental in carrying off a highly successful community consultation exercise which consisted of a series of community meetings, intensive discussions among the Task Force members, the examination of a number of background documents (see Appendix B), and the submission of a number of excellent presentations from community members.

The Task Force began its work in April 2004, meeting through the months of May, June and in September of 2004. As well, the Task Force held three public meetings to elicit community ideas and concerns – at the Carling wood Library on May 26 (from 4 to 6 pm); at Pinecrest-Queensway Health & Community Services on May 26 (from 7 to 9 pm); and at the Bayshore Field House on May 27 (from 7 to 9 pm). A listing of the written briefs provided to the Task Force during this public consultation is listed in Appendix C. A draft report on the Task Force’s findings was presented to the Bay Ward Council on October 6, 2004.

What follows is a record of that exercise, some background information to put the issues in context, and a list of recommendations which has emerged.  These recommendations will form the basis of a report to City Council which should help to raise awareness of the type and range of social issues that residents of Bay Ward face and which will help me and other policymakers, both at City Council and elsewhere, to set priorities in the next budget and beyond.

It is worth noting that what emerged most strongly from the consultation exercise, aside from specific suggestions about how to address social issues, was the perspective that Bay Ward (and Ottawa as a whole) is a community in transition, with all the social issues and problems that is carried with it.  Some of the issues would be familiar to anyone who has followed the development of the West End of Ottawa in recent years.  Bay Ward has been, and continues to be, for instance, the home of one of the largest concentrations of senior citizens in Ottawa, and issues related to seniors will rank high in any discussion of social issues in Ottawa’s West End.  

But there are some issues which are new and probably would not have been raised even a few years ago, because the face of our community has begun to change.  In a few years, different issues may arise.  It is clear that our ability to deal with social change in our communities, now and in the future, depends on being able to address issues as a community, to identify our strengths as well as our problems, and work as a community to bring resources to bear on our problems.

The Social Context – An Overview of Bay Ward at the Turn of the Century

The social issues we heard about in our consultation exercise have their basis in the fact that Bay Ward is now one of the most diverse communities in the Ottawa area.  It is also one of the fastest changing areas, putting pressure on every social agency and every community.  In the same way that many of the issues we were told about would likely not have arisen in the same way as recently as 10-15 years ago, a scan of the ward offers a snapshot that looks quite different than a similar scan would have looked 15 or even 10 years ago.

Among the characteristics that have changed in Bay Ward are the ethnic and cultural makeup of its population, general demographics of its population, the kinds of jobs that people do to make a living and their resultant incomes, where and how they live, and how they interact with each other.  These changes, of course, have happened at the same time as Ottawa, and Canada as a whole, have been changing.  However, some of the changes have happened more quickly, and are more pronounced, than for Ottawa as a whole.  The resultant pressure on our social agencies and on the life of our communities was obvious during our consultation sessions.

The Age of Our Population

In a recent publication the United Way of Ottawa did a snapshot of the city’s changing demographics, and discussed the significance for Ottawa and its social service agencies of an aging population.[1]

The United Way’s analysis found that Ottawa is an aging society.  Over 11% of people living in Ottawa are aged 65 and over, and the number is expected to double by 2008.  As the United Way notes, the significance of this figure, and this trend, is that it will put pressure on every social service agency in the City, because seniors are more likely to experience disabilities, both physical and mental, will need more medical help, more care from specialized agencies in the community, and are also more likely to live in low income situations than younger age groups.  As the United Way noted, research suggests that seniors are more likely to need health care than younger people, which is reflected in the fact that they consumed roughly 41% of health care costs in 2000-2001, though only making up about 11-12% of the population.  Further, as the study noted, “most seniors have at least one chronic health condition, the most common being arthritis and rheumatism, and are expected to experience some form of mental, physical or sensorial disability”.

The impact of this aging can be felt on the ability of families to care for aging members, on the supply of home care in the community, and in the need for a range of professional and volunteer services in order to keep seniors functioning in the community.  These include help with housework, snow clearing and yard maintenance, and help with transportation for a wide range of activities, including those activities and facilities which reduce isolation and enable seniors to live healthy lifestyles.

It is worth noting that the percentage of Bay Ward’s population that is aged 65 or older is, in fact, approaching double that of Ottawa as a whole.  Some 21% of the Bay Ward population are senior citizens.

If an aging population represents a pressure for which Ottawa needs to plan, it should be noted that in Bay Ward the crisis in already upon us.  As we were told during the consultation sessions, this crisis can be seen in the form of pressure on virtually every agency which serves the community.

The Changing Ethnic and Cultural Mix of Bay Ward

In the past few years Ottawa has become, as the United Way has noted, “a community of great ethnic and cultural diversity”.  Immigration is the main driver of population growth in Ottawa, and was responsible for just under 40% of our population growth between the last two census counts.  The United Way and other agencies are expecting the immigrant share of our population to double by 2020, and is beginning to plan for the pressures and changes that this implies.

Among these pressures are the need to provide a wide range of specialized social services that are culturally sensitive. As the United Way notes, recent immigrants with university degrees, for instance, are four times more likely to be unemployed than longer term residents with similar qualifications.  Those with skilled trades certification are much more likely to be either unemployed or working at a job that does not require their skills than those who have been here longer.  And as a result of this and other pressures, the average weekly income of recent immigrants is significantly lower than for Canadian born residents.

All these factors put more pressure on social service agencies, on the need for affordable housing, and on the need for training and counselling services that meet the language and cultural needs of an increasingly diverse community.  The challenges faced by recent immigrants can also be seen in a range of related issues.  Immigrants are more likely to live in crowded households, they are likely to spend a higher proportion of their income on shelter, leaving less for other needs, and the problems of child poverty are more apparent in recent immigrant families than in those who have been here longer and are more established.

If these trends represent a wakeup call for Ottawa’s social service agencies, who are feeling the pressure of meeting growing and changing needs, it should be noted that the pressures are even more intense in Bay Ward.  Consider, for instance, the fact that while visible minorities make up roughly 18% of the Ottawa population, they make up 27% of the population of Bay Ward.

Bay Ward has now become one of the most diverse communities in Ottawa, with the resultant pressure on a range of social services and agencies.  While just under 20% of the population of Ottawa speak a mother tongue other than English or French (up from just over 17% in 1996) that number is just under 30% in Bay Ward (up from 26% in 1996).  The resultant pressure on our social agencies was one of the major themes of our consultation sessions.

Just as significantly, the number of people who can function in neither official language, and therefore face major problems in accessing services, and who need special assistance from the social service agencies in our community for a range of health, social and recreational and economic needs, is growing, and growing faster in Bay Ward than in other parts of Ottawa. 

 

While roughly 1.4% of the population of Ottawa speaks neither official language, a statistic that did not change between the last two census counts, the proportion in Bay Ward went from 2% in the 1996 census to 2.6% in 2001.  The resultant pressure on the services in our community is more obvious in Bay Ward than most of the rest of Ottawa.

Work, Education and Income in Bay Ward

The pressures on social agencies and facilities in our community can also be seen in the statistics on work and education in Bay Ward.

As the United Way study notes, while the median income in Ottawa is well above the level for Canada as a whole, and while unemployment is lower than for Canada as a whole, Ottawa is not immune to the problems of unemployment.  These problems are more severe for those with less education.  They are more severe for new Canadians than for those more established, because of problems with recognition of foreign credentials.  As the United Way notes: “There are still more than 30,000 workers every month who are actively seeking employment”.  A larger than proportional share of these are contained in Bay Ward, as well as a larger than proportional share of those who have given up looking and are no longer in the labour force.

Perhaps the clearest indication that the problems of work and income are more severe in Bay Ward than for Ottawa as a whole is the fact that  people in Bay Ward make a lower proportion of their income from employment, and a higher proportion from government transfer payments of all kinds, than for Ottawa as a whole.  While people in Ottawa as a whole get just a little over 7% of their income from government transfers, in Bay Ward that number is just under 13%.

No wonder then that the significance of low incomes is felt more strongly in Bay Ward than in most of Ottawa. While about 15% of the population in Ottawa was classified in the last census as “low income”  (meaning that they fell below the Statistics Canada Low Income Cutoff line), in Bay Ward the proportion was 22%.  For families, the proportion falling below the Low Income cutoffs was 11% in Ottawa as a whole, but increases to just under 18% for Bay Ward.  The impact of these numbers on social agencies and the services they provide, on the need for affordable housing, and on community agencies (like food banks) is obvious.

As the United Way notes, “the link between affordable housing, hunger and healthy development, especially in our children, is connected to the level of income of individuals and families.  In order for a community as a whole to prosper, it is necessary to work together to break down the barriers that contribute to the increasing disparity of life situations within our society.”

As we were told several times in our public consultations, the job of breaking down those barriers, in a society with a range of ethnic and cultural communities, high unemployment and low incomes, puts pressure on all our agencies and all our social services.

Family Life in Bay Ward

As the most recent census figures demonstrate, family life in Bay Ward is more likely to be lived in rented accommodation than in Ottawa as a whole.  While Ottawa as a whole is a community of owners (61% of private accommodation in Ottawa as a whole in owned and 39% is rented) Bay Ward is largely a community of renters.  58% of the private accommodation in Bay Ward is rental, while 42% of it is owned.

These numbers, of course, reflect the hard facts of income and employment in Bay Ward, which are less favourable than for Ottawa as a whole.

As a result, shelter issues cut more sharply in Bay Ward than in most of other parts of Ottawa.

As only 7% of Bay Ward’s housing stock is social housing (i.e. socially-assisted or rent-geared-to-income housing), a considerable number of people living at or below the poverty line are in private rental situations, including a significant amount of seniors.

The proportion of tenants paying over 30% of their income on shelter (and who therefore have less income to spend on food, recreation, transportation, clothing and other necessities) is higher in Bay Ward (just under 39%) than in Ottawa as a whole (37% in the last census).

At least part of this can be seen in the fact that people in Bay Ward have benefited less from the economic prosperity of recent years as the high tech community in Ottawa expanded.  People in Bay Ward benefited less from this economic good fortune than people in Ottawa as a whole because Bay has a higher proportion of people who depend on government assistance rather than employment income, and government assistance rates, by and large, unlike market income, has been virtually frozen since the late 1990s.   The result is pressure on a range of social agencies, not least of which are the various agencies that deal with housing needs.

As the next image shows, the neighbourhoods of Bay Ward have a disproportionate share of the low income households in Ottawa.

As we were told in the consultation sessions, they also have a disproportionate share of the social pressures and issues that come from the presence of poverty and low incomes.

It is significant to note that what the United Way says about poverty and family life in Ottawa is felt even more acutely in Bay Ward, where low incomes, employment related issues, problems with overcrowding and the lack of affordable housing, and a range of related social issues, are made more acute by the demographic pressures in the Ward, particularly aging, which are more acute than for Ottawa as a whole.

As the United Way notes in its recent environmental scan of social issues and statistics in Ottawa, all the detrimental effects of disparities in wealth and income, labour market difficulties, health and a range of associated social issues ultimately come down to the health of our families, which in turn determines our health as a community.

As the United Way notes, the studies connecting poor social and health outcomes with children growing up in poverty are legion.  And while many studies document the increasing levels of stress on our families, especially low income families, those in low income situations are less likely to have the opportunity to relieve the stress.  For example, access to activities that can improve socialization skills and feelings of self worth, such as leisure and recreational sports, has decreased.  In Bay Ward, we were told, for instance, that the issue of access to such activities is acute across the Ward, but especially acute in the Bayshore area.  This is a documented issue which awaits a solution, but when the solution is defined there is no doubt it will involve devoting more resources to the families and facilities in this area than is currently the case.

As the United Way study sums it up,

Poverty is detrimental to positive, healthy developmental outcomes for our society.  Early childhood development casts a long shadow into adulthood in terms of educational outcomes, labour force attachment and overall adult health, both physical and mental.  It has been estimated that ‘every dollar spent on early childhood development saves $7 in potential costs to the justice, social service and health care systems.’[2]

The study goes on to ask a number of pointed questions:

In one way or another, each of these questions was raised during the consultation sessions.

Two questions, which were also raised during the sessions, remain unanswered:

Findings:  What We Heard

Introduction

Our Task Force held three public meetings: at the Carlingwood Library on May 26 afternoon; at Pinecrest-Queensway Health and Community Services on May 26 evening; and at the Bayshore Field House on May 27 evening.  A number of people made written submissions, some of which were presented at these meetings.  In addition, a number of people spoke at the meetings.

The concerns raised at the public meetings and in written presentations, and the concerns discussed by the Task Force members at their meetings, could be grouped into a number of broad themes.  They include:

Four Major Issues

However, of the issues raised, four stand out, and together they incorporate the bulk of the comments that were made to the Task Force over the period of this consultation.

·        Safety and Security

Some people felt that their neighbourhoods and communities are not as safe as they could be, and that more attention needs to be paid to issues of physical safety, crime prevention and the protection of persons and property.  In particular were the concerns raised in Bay Ward’s Ottawa Community Housing neighbourhoods over safety and maintenance issues. Further, it also became clear that perception about safety and security concerns held by many in the community are themselves an issue that needs to be addressed since they make community development more difficult.

·        Issues Faced by Seniors and Programs to Address Them

Due to increases in demand, support services for seniors in the Bay Ward community have become a concern.  There is a sense that the ongoing pressures of an aging society will continue to make conditions worse until policymakers begin to focus on the issues and needs of seniors in the community.  With the evolution of our community in recent years, a new dimension - services that are culturally sensitive - has also emerged.

·        Issues Faced by Youth and Programs to Address Them

Although Bay Ward does not have the largest concentration of young people in the Ottawa area, the multicultural dimension and the fact that incomes are lower, on average, in Bay Ward than in Ottawa as a whole, makes the issue of programs for children and youth particularly important.  During the earlier consultation sessions (Building Better Neighbourhoods) we were told that the physical infrastructure for recreation programs was just not there in the major parts of our community. During this round of consultations we were told that programming for youth in general is inadequate, and that this inadequacy goes beyond recreation to employment support and counselling, job creation, leadership training and skills development.  We were told, as well, that this inadequacy is most sharply felt by new arrivals to the community.

·        Issues Related to Poverty and Low Incomes and Adjustment to the Community

Bay Ward is a community which includes many people with low incomes; their needs range from affordable housing, employment related programs, health and family related services to a range of counselling and support programs, and programs to help new arrivals adjust, often in difficult economic circumstances.  There is a general feeling that the level and quality of many of these programs has deteriorated in recent years, at a time when the need for them has, in many cases, become more acute.  Many in the community feel their issues are being ignored, and they don’t necessarily feel as if they are part of the community.  The issues are made more complex, and difficult, because these programs need to reflect the increasingly multicultural nature of our community.

Not every single issue that was raised with us during this consultation could be encompassed under these four broad themes, but most issues fall into one (or more) of these categories.  They are the issues that were raised with us the most, and the most insistently.

None of these issue areas can be handled solely by the City – the City’s jurisdiction, its financial and staff resources and the many competing demands on its limited resources mean that while we can note these issues, and bring them to the attention of policy makers, the job of addressing them can begin with us but will not end with us.

In each of these areas, however, we can begin – by noting their importance, by trying to understand where the issues come from, and by trying to move them up the ladder of priorities at the City level, and ultimately at the Provincial and Federal levels as well, where resources are larger - even if awareness of the issues as they touch our neighbourhoods and communities is sometimes less acute.

What follows is a brief description of the issues as they were raised during our sessions, mostly in the form of brief quotes from comments made at the meetings or in written briefs, together with some information and material that touches on each of these issues and may be useful in putting them in perspective.

Safety and Security

We have to break down the misperceptions that have been built about the members of our community.  “Black kids” in cars does not immediately indicate car theft.  Individuals living in social housing are not automatically lazy people.  People are often unemployed because they can’t find jobs.

Richard Breakenridge
President, Britannia Woods Community Association
At the Bayshore Field House meeting, May 27

 

Most of today’s Somali immigrant youth in Ottawa came in the beginning of the 1990s as 6,7 and 8 year olds.  When I came to this city, during that period of time, Ottawa used to be considered as one of the safest in Canada.  Streets seemed to be safe and one could venture away from their home without thinking much about security and safety at all.  For the last six years or so, security has been gradually sliding and reality of the city’s riding problems were all evident:  gangs, racism and prejudice, criminal activities, and misperception have been leading the way.

Ibrahim Osman
Ottawa Somali Fathers Association
At the PQHCS meeting, May 26

 

Police officers must be culturally sensitive to immigrant kids – especially to Somalis who continue to have the habit of gathering around on evenings and at nights at corner stores or other open areas for the pure reason of having a chat or some fun together.  I believe they will eventually break the habit if we could be patient and hold frequent awareness sessions for them.

Ibrahim Osman
Ottawa Somali Fathers Association
At the PQHCS meeting, May 26

 

We have conducted community safety audits in many Ottawa Housing sites and buildings across the City.  Safety issues are huge on the agenda of residents.  Many of the issues are directly related to the lack of maintenance and of a presence of security people from Ottawa Housing.  The occasional drive through by security staff on many sites is simply not enough.  There are many sites and buildings that are in crisis and need a full time on site security staff.

Wendy Byrne
West End Community Action Network (WECAN)
At the PQHCS meeting, May 26

I have a strong belief in empowerment.  Residents need to be brought together.  We need something more than the current Neighbourhood Watch program; we need to organize to deal with public safety; we need to publicize incidents to attract and direct resources.  People don’t know their neighbour, their community.  People must take responsibility.

Geoffrey Sharpe
member of Ad Hoc Committee on Public Safety in Bay Ward
At the Bayshore Field House meeting, May 27

 

I’m concerned about youth gangs.  Graffiti are a problem, and so are needles in the parks.  I’m willing to work with the police.  We need to communicate with other neighbourhoods.

Shirley Mosley
Bayshore resident
At the Bayshore Field House meeting, May 27

 

There is a need for crime prevention measures – youth drop-in centres, restorative justice programs, such as the pilot at Caldwell, called Youth in Conflict with the Law.

Tammy Corner
Michele Heights Community House Co-ordinator
At the PQHCS meeting, May 26

 

The issues are youth crime, the state of social housing, drugs and prostitution in the community, and problems in getting a police presence in the community. Perhaps we could use the elementary schools to identify and help kids at risk; a good example of this is the program now in place at Severn School.

Sherril Noble
resident of Grenon Avenue
At the Carlingwood Library meeting, May 26

Issues Faced by Seniors and Programs to Address Them

 

Seniors and Transportation

Many senior women never learned to drive or have given up or lost their drivers’ licenses at age 80. The latter is also true of senior men. If boarding a regular OC Transpo bus is difficult, they must depend on taxicabs (at roughly $30 per trip). A secondary issue regarding taxis is the need by seniors for assistance with walkers or canes that is not generally supplied by cab drivers.

The other source for transportation is volunteer drivers from community support agencies (Olde Forge Community Resource Centre or Nepean Seniors Home Support) which will cost roughly $8 to $15 per trip. Unfortunately, community support agencies are presently under funded by both the City of Ottawa and the provincial Ministry of Health and Long-Term Care and also must depend on volunteers to provide both car and driver. Both agencies have more than 800 seniors dependent on them to provide drives to various medical appointments. Such agencies are unable to cope with the need for transportation to social and recreational activities. Both have very limited grocery bus service.

Comments are frequently made by some that seniors can turn to family for help. Some can and do but many cannot. Some seniors have outlived their children or children are in other cities or are working during the day and therefore not available.

ParaTranspo has had its funding frozen since 1996 and cannot cope with the growing demand from seniors and those with disabilities. While the service is both good and inexpensive, it can only be booked one day in advance and waits for service are frequently long and prove a difficulty to many seniors.

Seniors and Housing

Bay Ward has a considerable number of seniors living under or very close to the poverty line. Even those who have slightly higher incomes are seeing it eroded as the cost of food, rent, transportation, etc., climbs.

Subsidized housing is available in only two buildings in Bay Ward – 31 McEwen with 177 units and 2361 Regina which is an age-mix building with a decreasing number of seniors living there. This decrease is certainly due in part to concerns by seniors and their families for safety and security.

It has been reported by OCHC staff that 2651 Regina will become simply an adult building in a very short time. This will effectively reduce the number of subsidized units available to seniors in Bay Ward. This at a time when numbers of seniors is growing rapidly. The argument can be made that seniors can enter any OCHC building in Bay Ward but there is consensus among service providers that an all seniors building is the safest and most appropriate place for those over the age of 65.

 

Care in the Home

Two agencies provide a variety of in-home services to seniors in Bay Ward – the Olde Forge and Nepean Seniors Home Support. Both have client numbers in the area of 2,000 or more. The services offered include transportation to medical appointments, grocery bus service, home help (cleaning and some meal preparation) and home maintenance, foot care, telephone security, friendly visiting, meals on wheels and/or diners club, income tax assistance, and information and referral. Some services are free and others have a nominal fee.

Both agencies have been traditionally under funded and are limited by both financial and human resources in providing complete care to the elderly.

The Community Care Access Centre no longer provides homemaking which was a free service from CCAC and seniors must turn either to the community support or private home care services. Money is frequently an issue for seniors so they either do without or limit the assistance they require due to age or disability or both.

Seniors and Recreation

Bay Ward has no seniors’ centre. The Alex Dayton Kiwanian Seniors Activity Centre is not particularly popular among area seniors due in part to the fact that it operates more or less as a private club with fairly high fees charged. Most seniors in the area travel either to the Churchill Club or to Good Companions Seniors Centre both of which offer excellent programs to seniors. Or they go nowhere!

The Owl’s Nest was quite popular among local seniors and has been missed since its closure several years ago. Some seniors from that group now meet once a week at the Olde Forge but this is most inadequate. There is a very strong need for a local drop-in centre or central meeting place for seniors that would offer social and health-related activities.

Central to this requirement is the problem of transportation – not much point in opening a centre for seniors if they can’t get there! Location on a good bus route would be helpful but the issue of transportation must be considered.

From a submission by Barbara Lajeunesse
Executive Director of the Olde Forge

 

(There is) no doubt that the number of immigrant seniors in the West End is dramatically growing.  A high percentage of these seniors can not handle themselves in most cases, and live under the care of their families due to cultural and ethical reasons.  These caregivers are not paid for the work they do for these seniors and ultimately they have to stretch their time between work, household, kids and caring for their elderly.

Ibrahim Osman
Ottawa Somali Fathers Association
At the PQHCS meeting, May 26

(We need) special facilities for senior immigrants who do not speak other than their language and who have culturally demanding needs.  This may include a place where they can come and socialize with each other, where they can express their talents, such as crafts, embroidery, knitting etc.

Ibrahim Osman
Ottawa Somali Fathers Association
At the PQHCS meeting, May 26

 

There is a need for seniors programs in Bayshore, for drop-in, conversation, socialization.

Ellen Toxopeus
Senior living in Bayshore
At the Bayshore Field House meeting, May 27

 

There is a need for facilities like the Jack Purcell Centre in the West End which can provide an exercise centre and warm pool for seniors and the physically challenged. And those on ODSP should get a reduced bus pass - transportation is a major problem for the poor & disabled and bars them from using programs and facilities.

Madeleine Legault
senior citizen from Glabar Park
At the Carlingwood Library meeting, May 26

 

 

We need for a west-end seniors centre that is close by, accessible, low cost, that would provide programming (bridge, outings, crafts, exercise classes, dance, speakers). We should re-establish the Owl’s Nest (a former Public Health drop-in centre for seniors at Lincoln Hts. Galleria).

Louise Fulford
member of the Churchill Club and Good Companions
At the Carlingwood Library meeting, May 26

 

 

 

 

 

There is a need for more home support and personal support services for seniors in the West End, but these support services require better co-ordination.  The Council on Aging Vieillir chez soi model is a good one, and could be followed.  Since there is a noted shortage of family doctors in the west end, one role for the Community Health Centres is to become centers of primary health care (i.e. 24/7 community clinics).  There is also a shortage of mental health supports; the ACT program at PQHCS and Carlington HCS is overextended, and can only deal with crises.

Marlene Catterall
M.P. for Ottawa West-Nepean
At the Carlingwood Library meeting, May 26

 

Issues Faced by Youth and Programs to Address Them

Our community house has children and youth programs but the staff is not valued and the salaries are often substandard, part time, contractual and short lived.  Due to this there is a high staff turnover.  We must be able to build sustainable, meaningful relationships in order to make a real impact on our children and youth.  Through these positive adult relationships the children and youth will feel more connection to their communities.  This will build community pride and will replace the children’s need to gain connection elsewhere, like in gangs.

Richard Breakenridge
President of the Britannia Woods Community Association
At the Bayshore Field House meeting, May 27

 

Kids need more spaces for training centres and recreational activities as the old facilities in the neighbourhoods have gone outnumbered and mostly unrepaired.  Without providing kids with these infrastructures, they would get astray and turn to other easily accessible things, such as drugs, criminal activities and bullying.

Ibrahim Osman
Ottawa Somali Fathers Association
At the PQHCS meeting, May 26

 

A major issue is the lack of services for school age children – lack of recreational programming, after-four programs, etc.      The former Nepean had recreational programming; Minto programming has not replaced this.  The City of Ottawa’s programs are not local (transportation is a problem) and accessibility is a problem due to fees.

Nicole Coghill
member of the Bayshore Community Association
At the Bayshore Field House meeting, May 27

A barrier to programming such as English as a Second Language classes is lack of onsite child care.  Bayshore is very multicultural – Asian, Indian, Chinese, Arabic – highly skilled, but lacking in Canadian certification, therefore few jobs.

Nouria Issa
Nepean Community Resource Centre outreach worker
At the Bayshore Field House meeting, May 27

 

Why is there nothing for youth (age 11 to 22) in Bayshore?  There’s no soccer league, no baseball. When school is closed there are no programs. It costs $100 to get a pass to the Exercise Room at the Bayshore Recreation Centre – this is unaffordable for kids.      The youth problem is boredom!

Ahab Elbarseigy
youth living in Bayshore
At the Bayshore Field House meeting, May 27

 

We do a lot of fundraising for activities such as conflict resolution, but we still need support. We need a youth worker, and we need long term funding to sustain this position.

Sharika Rahman
Bayshore Youth Council
At the Bayshore Field House meeting, May 27

 

We need long term funding to develop long term relationships and get more youth involved. The Youth Make It Happen program attracts 30 youth weekly; it won a United Way Community Builder Award; but its future is in doubt over future funding.

Kaireh Ismail
youth, resident of Michele Hts.
At the PQHCS meeting, May 26

 

We need recreation programming for youth, particularly for ages 6 to 12. Fees are a barrier to access. Programs are better than youth drop-ins

Tammy Corner
Michele Heights Community House Co-ordinator
At the PQHCS meeting, May 26

 

Stable funding is an issue for youth programs if you want long lasting results.  Longer programs build relationships, shorter programs have little impact, no matter how well designed.  For instance, the Youth Make It Happen program was funded through the Trillium program and Crime Prevention grants for the past 3 years.  It involved 2 youth workers in 5 communities, one day a week, at a cost of about $200,000.  But the program is ending this summer.  We also need an employment-subsidy program to create youth jobs. Current employment preparation programs as  “How to Write your Resumé” are not adequate. The Pinecrest Queensway Youth Retail Program (funded through HRDC) has been very successful – but we need more participating businesses.

Nasir Mohammed & Khader Megan
youth from Foster Farm
At the PQHCS meeting, May 26

 

Issues Related to Poverty and Low Incomes and Adjustment to the Community

Many individuals living in low income, being supported by Ontario Works would rather be working.  It is almost impossible, even with affordable housing, to make ends meet.  After we have purchased a bus pass, paid our Hydro and phone bills, there is barely enough left for food.  There have to be new solutions for people in our community.

Richard Breakenridge
President of the Britannia Woods Community Association
At the Bayshore Field House meeting, May 27

 

There needs to be more assistance and support to individuals who want to start their own business so that they can gain control over their own futures.  If we have healthier families, we will have healthier communities.

Richard Breakenridge
President of the Britannia Woods Community Association
At the Bayshore Field House meeting, May 27

 

We need to maintain the upkeep on the houses in our community.  No one is going to take care of their unit if doorknobs are not replaced, ceilings are falling down, graffiti is not immediately taken down and if snow removal and landscaping is done at a substandard level.

Richard Breakenridge
President of the Britannia Woods Community Association
At the Bayshore Field House meeting, May 27

 

… chronic unemployment among adult Somalis living in the West End, making them feel useless despite their education, which eventually leads them to stress and being indifferent to their surroundings, even to their own families at times …

Ibrahim Osman
Ottawa Somali Fathers Association
At the PQHCS meeting, May 26

 

The City of Ottawa (via Ottawa Community Housing) needs to place a priority on the creation of more units and needs to allocate funding from their budget to this end.  It is also not helpful when occupied subsidized units are expropriated to create office space for the landlord, and this practice should be actively discouraged.

Wendy Byrne
West End Community Action Network (WECAN)
At the PQHCS meeting, May 26

 

There is a need for the City to look at becoming involved in more creative partnerships, such as the development at Richardson/Byron with CCOC and CAHDCO (Centretown Affordable Housing Development Corporation) which has built housing that was sold at cost to those with a lower income.  There are steps the City can take with regard to lowering or exempting development fees, etc. …

Wendy Byrne
West End Community Action Network (WECAN)
At the PQHCS meeting, May 26

 

What many of these (affordable housing) sites and buildings also need are more on site community support for their residents to deal with a myriad of issues, from mental health issues to seniors being able to age in place.   There should be more funding assistance … for community housing coordinators for all sites and buildings.      There needs to be more openness and action by the City to accessing other supports in the community – for example, the Olde Forge being on site in seniors’ buildings and age-mix buildings …

Wendy Byrne
West End Community Action Network (WECAN)
At the PQHCS meeting, May 26

 

While ODSP (Ontario Disability Support Plan) is a provincially legislated program, it is administered by the City      minimum wage and social assistance rates are not adequate to allow individuals to cover the costs in meeting their daily needs.      The City can be of assistance by lobbying the Province to increase the rates.  I believe the Province has made a start in this direction, however we need to ensure that rates are brought up to an acceptable level – to at least the poverty line.

Wendy Byrne
West End Community Action Network (WECAN)
At the PQHCS meeting, May 26

 

There is the need for family programming as well as for youth. In my townhouse row of 8 units there are 6 ethnic groups. We need social events and community interaction to help people to know each other. There is a culture shock as well as a generation gap. Neither the City nor Minto are providing enough programs

Sahra Habani
Bayshore resident
At the Bayshore Field House meeting, May 27

 

We need more affordable housing, more adequate social assistance.  The rates were cut 22% in 1995 and there have been no increases since.  There is a problem of “feed the kids or pay the rent”. People on social assistance need steady, reliable jobs.

Cindy Bellehumeur
resident of Michele Heights
At the PQHCS meeting, May 26

 

There is a lack of good quality childcare in west end – licensed, not-for-profit childcare. Lack of subsidized childcare is a problem for working parents and for children. Licensed childcare is based on early childhood education – a good investment. Every dollar invested in good childcare programs saves $5-$7 in future social costs. The National Child Benefit should not be clawed back from parents on social assistance – they need it the most. Ontario Works puts pressure on parents to seek training or jobs, but lack of good quality, licensed childcare is a barrier.

Joanne Roulston
resident of the community
At the PQHCS meeting, May 26

 

We need more affordable housing, and we need to partner with non-profit groups. Maintenance is an issue (too many leaky roofs and basements).  Social assistance rates are too low, and are unrealistic. There has been no increase since the 1995 cuts.

Tammy Corner
Michele Heights Community House Co-ordinator
At the PQHCS meeting, May 26

 

Affordable housing is an issue, but so are affordable bus passes.  Regina Towers has a Salus social worker for mental health clients in building, but we need more services than Salus provides.  People need to feel safe, important, and worthwhile.

Carol Smith
Regina Towers Tenants Association Executive
At the PQ meeting, May 26

 


Our Conclusions and Recommendations

 

Overview:  The Need for Community Development

In our consultations with members of the community we were told by a number of people that community development is a high priority in Bay Ward.  We found few who would disagree.  However, we discovered that the term “community development” can mean different things to different people.

In the appendices to this report we have included some background material on community development and some specific examples of community development that are worth looking at.  There are many others that are not referred to in this brief document.

We also discovered, however, that there is actually a great deal of community development going on in Bay Ward, which is a good sign, but that it is being constrained and narrowed in its impact by funding issues and by jurisdictional issues. As well, not all community needs are the same.

There is a sense from the discussions we have been having and from the consultation sessions that we held that there was a time when the City of Ottawa took community development seriously but that it does not do so any more.  Nobody could offer us any specific evidence for this, but the best evidence would be whether sufficient resources are being put into community development to achieve significant results in the face of the significant issues raised and the pressing demographic, economic and other issues outlined earlier in this report in our short snapshot of Bay Ward.  There is a general consensus among the people we talked to that the answer to this question is clearly no.

However, the new City of Ottawa is now ideally situated to re-establish community development programs. With provincial downloading of responsibilities and amalgamation, the City now finds itself with responsibilities for housing, social services, public health, police, and recreation. It is now in a position to re-assess its support for community development in general, and to make better use of its existing resources. While the Bay Ward Task Force on Social Issues is focused on local concerns, its findings should help the City re-shape its community development programs.

Our first set of recommendations, then, has to do with community development.

  1. We recommend that the community development work that is already being done in Bay Ward needs to be supported with sufficient levels of funding.

In particular, there is general agreement that the community houses in the Ward are doing worthwhile work but that they are seriously under funded.  Their staff resources are not always adequate to the large job they have to do. 

  1. We recommend that the City partner with the Community House Coalition in seeking provincial funding in the form of longer stable grants so long term relationships can be developed. 
  2. In the interim the City should increase funding for Community Houses, and it should make this funding sustainable and longer term, so that the stability and long term relationship-building that several members of the community mentioned to us in the consultations becomes a reality.

To a certain extent, of course, any activity that addresses social issues constitutes a form of community building.  This Task Force report, for instance, will allow members of the community to argue that certain problems have been identified and deserve to be addressed.  While a Task Force such as this one cannot build capacity itself, it can form part of the process of showing people how to step up and ask for the resources they need to address their issues.  This is what politicians listen to, and our job is to help our community express their needs in a way that the political system will be willing to allocate resources to them.  There is no particular reason to think that our community is any less capable of solving our own problems than any other community, but we need to be able to ask for the resources to do it.

Our goal, then, will be to distribute this report as widely as possible and suggest that it form the basis of some discussion in the Ward that would lead to a round of priority setting and then a round of lobbying various levels of government for resources.

Another point, which we discovered in our consultations, is that the presence of strong and respected institutions around which people can gather is a basic element of community building.

We were concerned, therefore, to discover that some of the central community institutions in the West End of Ottawa are increasingly constrained in their ability to serve the community.

The prime example of this is Pinecrest-Queensway Health and Community Services.  PQHCS is a key institution in the west end of Ottawa.  One way or another, its programs touch on virtually all the social issues which were raised by various members of the community during this consultation process. 

We were told, however, that it is an institution under pressure, and that this pressure has a major impact on its ability to deliver programs.

In fact, each of the major programs offered by PQHCS is now functioning at capacity, compromising the ability of the institution to cope at a time when the need for its services is actually growing quite rapidly.

The most recent strategic plan noted that PQHCS catchment area has a higher than average number of children on low income; a higher than average number of seniors; a higher than average number of lone parent families; a higher than average number of residents on low income and living on government transfer income and a lower than average number of households reporting employment income.  Meanwhile, the rate of increase in new Canadian populations in the catchment area is currently the highest since the early 1990s, and this on top of an existing population with above average numbers of new arrivals, with a variety of health, employment and social issues.

Pressures on PQHCS include a change in the structure of funding and grants in recent years, resulting in more that projects are unstable or short term.[3]

But pressures also include those that come from the community – paradoxically putting pressure on the organization precisely at a time when its services are needed most.  These include a significant increase in the number of walk in clients with immediate counselling and support needs clearly related to housing and economic issues; an increased number of clients with mental health issues requiring long term services, and more pressures to respond to mental health emergencies on a 24/7 basis; an increase in the need for eviction prevention and housing support services; more demand for counselling for children’s groups and in schools; increases in parents struggling to maintain jobs and parenting roles in stressful circumstances; increased anxiety, stress and depression among job seekers, especially in the immigrant community; changes in ODSP and Ontario Works programs; and a lack of ongoing funding for community programs.

4.      We recommend that the City take steps to ensure core funding for community health & resource centers like Pinecrest-Queensway Health & Community Services is stable and sustainable, through the enhancement of funding.

5.      We recommend that the City re-instate its Community Project Funding program for short-term initiatives to meet emerging needs in the community.

Safety and Security

On safety and security issues, we heard from a number of community members that these issues are an increasingly pressing concern for many members of the community, particularly in some specific neighbourhoods.

We should note that nobody who raised safety and security issues defined it as simply a crime or policing issue.  Every person who spoke to us about this issue noted that early intervention, in the schools particularly, is an important way of dealing with safety issues.  Everyone we spoke to told us that it is a broader issue that speaks directly to the need for community development, attention to youth at risk and the creation of recreational, educational and social development infrastructure in the community.

To a certain extent this has already begun in Bay Ward, through the activities conducted by Pinecrest-Queensway Health & Community Services, the community houses, and the establishment of the Michele Heights Youth Drop-in Centre.  More initiatives like these need to be started, however, and the priority should be to locate stable and long term funding for these initiatives so that long term relationships can be developed in the community. While often these programs start as pilot projects, when proven successful it is necessary to build on these gains through establishing stable funding, or else these gains may be lost.

This does not mean that there is not a need to devote more focussed policing resources to some parts of the Ward.  The Ottawa Police already have a number of programs in place to deal with issues related to youth crime, street violence, and our recommendation is that those which are most appropriate to the Ward should be adequately resourced and made permanent. However, there should be mechanisms in place to help communities to develop local crime prevention initiatives, in co-operation with partner agencies.

6.      We recommend that the City examine models of Crime Prevention Centres in order to provide a center of expertise to assist communities in developing the appropriate local strategy in crime prevention.

Our reading of the crime statistics (see Appendix) tells us that, overall, the crime situation is not getting worse in the Ward, but that there are hot spots that need attention.

We are aware, however, that at the national level and at the local level, people’s fear of crime can be an important factor in their lives that both restricts their activities and makes community building more difficult. For example, seniors have a higher perception of safety concerns than do the rest of the population. However, crime prevention through early intervention and community development is very well recognized by both police services and social workers as the most effective deployment of resources.

However, a few concerns were raised in the Task Force hearings about how the Ottawa police are able to work with the community in dealing with safety and security issues. Conversely, complacency by the public hinders the effective use of such crime prevention programs as Neighbourhood Watch.

We also heard that, given Bay Ward’s growing cultural diversity, cultural stereotypes and mis-perceptions were a growing concern. The view expressed at our public hearings was that the Ottawa Police Services should take the time to become more culturally sensitive and seek to break down barriers to communication and trust.

7.      We recommend that the Ottawa Police Services strengthen its current program of cultural awareness sessions for officers and strengthen linkages to multicultural communities, such as by taking time to talk to kids hanging around, and break stereotypes.

As well, residents in Ottawa Community Housing neighbourhoods expressed dissatisfaction with how safety and security issues were being dealt with by Ottawa Community Housing authorities and the police. What is apparent here is the need for collaborative strategies to enable and empower these residents to work co-operatively with both OCHC staff and the police in dealing with these problems.

8.      We recommend that Ottawa Community Housing work co-operatively with OCHC tenant groups and the police to develop collaborative strategies to respond to safety and security issues.

Lastly, while clearly more investment in early intervention and community development will reduce anti-social behaviour, it must be recognized that given the existence of risk factors such as youth, poverty and lack of education, there will be instances where youth will run afoul of the law. While we believe that actions should have consequences, we were attracted to restorative justice programs such as Youth in Conflict with the Law, which is being piloted at Caldwell, a large social housing community. We would like to support such programs as being more effective in helping young offenders to understand the consequences of their actions and avoid re-offending.

9.      We recommend that the City, in partnership with the Ottawa Police Services, review the effectiveness of “Youth in Conflict with the Law” restorative justice project in order to evaluate its broader application in the community.

Issues Faced by Seniors and Programs to Address Them

Seniors issues are particularly important in Bay Ward, given its high concentration of seniors living in our communities. We were told that seniors require help with transportation, better access to health care and other social services, and improvements to home care that is currently not being adequately met in our community.

We were also told that these issues are, at heart, resourcing issues  - not enough funding for the agencies that serve seniors, which means that they can’t get the services they need at prices they can afford.  It is also an incomes issue for low income seniors, who are a significant part of the seniors population in Bay Ward.

Some of these issues – transportation, for instance – are City issues, while others – the level of social support payments and government transfers, are a responsibility of other levels of government that we can nonetheless lobby them on.

Another specific issue which we were made aware of is the adequacy of programs in Ottawa Community Housing for people with a range of issues, including seniors.  At 2651 Regina (an OCH building), for instance, we were told that Ottawa Community Housing and/or the City need to find resources to provide a full time staff position to meet the needs of tenants, elderly and otherwise, and that it will be important that mental health support is among the services that such a full time staff person should provide.  This is an area where the resources simply have to be found, because the need is so great.

The problems of seniors in our Ward are complicated both by the fact that there is such a large concentration in one Ward, and social services and agencies are not always close by and accessible, and by the fact that a growing number are multicultural seniors who have special needs that are not necessarily met by our local agencies.  The result is often physical or psychological isolation, problems for which we simply must find the resources since they touch so many people in the Ward.

A recent needs assessment by Pinecrest-Queensway Health & Community Services sheds some light on both of these issues, and this is corroborated by the experience of staff at Olde Forge Community Resource Centre.

The needs assessment identified issues of safety and security as concerns for isolated seniors.  Their isolation is intensified by the fact that lack of funds makes it difficult for them to join any activities or obtain and services that have a cost or fee.  Transportation issues make it difficult to get to activities outside their building, as most do not have access to a vehicle and taxis are too expensive; moreover, most seniors are reluctant to use OC Transpo after dark.  Health issues are also a major concern and most have only limited access to follow up health care, especially those who do not have family or friends as supporters.

Most of the measures identified as addressing the issues of isolated seniors are not expensive, but they would clearly require additional resources.  They include bringing more services to the buildings where seniors live and addressing the cost of fees and other barriers to services, as well as setting up programs to raise awareness among isolated seniors of the programs available for them in the community. Addressing these issues, and finding the necessary resources, is a priority.

10.  We recommend that the City develop, in collaboration with its partner agencies, a strategy to meet the growing needs of our aging population.

11.  We recommend that the City expand the Council on Aging’s “Viellir chez soi – Aging in Place” model, which co-ordinates services for seniors in seniors buildings to help them age in place, including home care, home support, and mental health services. The obvious location for this expansion would be in Bay Ward.

12.  We recommend that the City develop, in collaboration with its partner agencies, a transportation program that will better enable seniors to gain access to both social and recreational activities that are necessary for their healthy living.

The PQHCS needs assessment for multicultural seniors also identified transportation as a major issue, since many ethnic seniors don’t drive and are fearful of using the public transit system.  As expected, the needs assessment identified language as a barrier to accessing many programs and services.  Most multicultural seniors feel only poorly connected with their community and very few report being involved in any community activities.

As with isolated seniors, most of the measures identified as addressing the needs of multicultural seniors are not expensive, but would clearly require some additional resources.  They include some way of raising awareness among multicultural seniors of the programs that are available for them, and volunteers in the community to act as go-betweens on government and community services, especially with respect to translation services.  As with seniors in general, a place to go to socialize was mentioned by virtually all who participated in the PQHCS needs assessment as a highly desirable thing, and was likewise identified in the Task Force public hearings.  The possible closure or relocation of the Alex Dayton Seniors Centre at Carlingwood Mall may further strain the resources available in the community to deal with this problem.  The Owls Nest, an initiative of the former Region, was a highly successful example of a program that met real needs, and our recommendation is that something of this sort should be set up again, with stable funding.

13.  We recommend that resources be identified to set up one or more meeting places in Bay Ward where seniors can go, to get their social needs met, to access basic information they need, and where they can build networks of support both among themselves and with volunteers and others in the community.

14.  We recommend that the City take steps to ensure that funding for programs to support seniors, such as Olde Forge Community Resource Centre and Nepean Seniors Home Support, are stable and sustainable, through the use of core-funding programs.

Issues Faced by Youth and Programs to Address Them

We were told by pretty well everyone we talked to that programs to address issues faced by young people in Bay Ward are woefully inadequate.  This may be the only area in which there was virtual unanimity among all those we talked to.  The lack in programming includes early intervention programs, sports and recreation programs for older youth, as well as leadership training, skills development and employment readiness programs.

We were told that interesting programs in each of these areas do exist in the Ward, but that each is threatened by short term unstable funding that does not allow the building of long term relationships in the community.

The Youth Makes It Happen program, for instance, was considered a success by everyone we talked to, but its short term funding base was inadequate to allow it to continue on a long term basis.

15.  We recommend that the City provide funding for full-time youth outreach workers, to work with high-risk youth in the Foster Farm, Britannia Woods, Michele Heights and Bayshore areas to develop appropriate social and recreational activities, including leadership development and mentoring. These youth outreach workers should work where appropriate with such resources as the Foster Farm and Michele Heights Community Centres, the community houses, Pinecrest-Queensway youth outreach activities, and with Bayshore facilities.

16.  We recommend that, similar to the highly successful “Success by Six” program that provides the supports to children to successfully reach school, that a program be developed between schools, social service agencies, the Children’s Aid Society and Public Health, to identify and support children at risk in their elementary school years.

Similarly, employment readiness programs like Pinecrest Queensway’s Retail Program have been pronounced a success by everyone who we talked to.  These programs need stable funding, and they need to be extended both in geographic scope (offered in more places) available to more youth, and extended to more types of employment.  More employers should be encouraged to participate.

The principle here is that programs have to be close to home and sustainable to build relationships.  Although the City is only one of the players in this area, we agree that more funding is needed, that the funding base of many youth programs has to be made stable and long term, and that more people need to be exposed to these kinds of programs.

For us the issue is straightforward: in a rapidly changing multicultural community, with high unemployment, much poverty and few opportunities, the cost of waiting until later is just too high.  If we decide not to fund important youth oriented programs for short term budgetary reasons we will ultimately pay more in the long run – in social terms and also in financial terms.

Ultimately the solutions to many social problems, youth problems included, lie in getting people out of the low income trap, providing them with employment opportunities and stable incomes.  These are solutions that go far beyond the fiscal ability or the jurisdiction of the City, but we can lobby other levels of government for youth programs, job creation, and skills and training programs that will begin to address some of these issues.

One area that we can work on at the City level is more co-ops and internships with local employers.  The City and various agencies have devoted some resources to encouraging local employers to take on youth, but these programs should be made more intensive.  As a model employer, the City itself should be taking on more co-op students and interns.

17.  We recommend that the City take steps to expand job training opportunities for youth, not only internally as a model employer, but supporting job training programs for youth by actively recruiting more employer participation.

For younger youth, recreation programs are an economical way of developing relationships and networks that should be encouraged.  As a newspaper clipping in the Appendix notes, authorities in Toronto have come to a similar conclusion, and have found the resources to keep some schools open this summer for youth programming.  We should do the same thing, as was done successfully in the past in the Lighthouse Program, a joint City-Ottawa Board of Education initiative that ended when the Province revised the education funding system. Bayshore, with its lack of sufficient school-age children programming, would make an ideal location for such a program.

18.  We recommend that the City, in collaboration with the school boards, re-instate the Lighthouse Program, where schools were kept open after school hours for community and recreational use. Either Bayshore Public School or Bayshore Catholic School should be among the first Lighthouse program sites to be considered.

Issues Related to Poverty and Low Incomes and Adjustment to the Community

We were told by a number of people that putting resources into dealing with the problems of low income and multicultural communities where there is not enough stable employment is so obvious that it should not have to be argued, or repeated every time there is a task force or study group.  We were told there are already lots of people making the same points we are making.

We tend to agree, but we are also convinced by the people that we consulted in this exercise that getting through to the people who make the decisions remains a big hurdle for many in the community.  When public investment is inadequate and priorities are clearly out of line, the same arguments need to be made again to policy-makers, or else nothing will change.  The obvious examples of the social problems that inadequate investment in our social infrastructure creates in Bay Ward makes it imperative that we speak out.

We are also convinced, and the people who talked to us were eloquent on this issue, that people’s lifestyles and the conditions in which they live and work strongly influence their health, and that unless these issues are addressed, our health as individuals and as a society will deteriorate – we’re all in the same boat, and the boat is leaking.

What Is Known

Poor social and economic circumstances affect health throughout life. People further down the social ladder usually run at least twice the risk of serious illness and premature death as those near the top. Nor are the effects confined to the poor: the social gradient in health runs right across society, so that even among middle-class office workers, lower ranking staff suffer much more disease and earlier death than higher ranking staff

Disadvantage has many forms and may be absolute or relative. It can include having few family assets, having a poorer education during adolescence, having insecure employment, becoming stuck in a hazardous or dead-end job, living in poor housing, trying to bring up a family in difficult circumstances and living on an inadequate retirement pension.

These disadvantages tend to concentrate among the same people, and their effects on health accumulate during life. The longer people live in stressful economic and social circumstances, the greater the physiological wear and tear they suffer, and the less likely they are to enjoy a healthy old age.

If policy fails to address these facts, it not only ignores the most powerful determinants of health standards in modern societies, it also ignores one of the most important social justice issues facing modern societies.

Good health involves reducing levels of educational failure, reducing insecurity and unemployment and improving housing standards.

Societies that enable all citizens to play a full and useful role in the social, economic and cultural life of their society will be healthier than those where people face insecurity, exclusion and deprivation.

edited by Richard Wilkinson and Michael Marmot

Social Determinants of Health - The Solid Facts, 2nd edition

World Health Organization. 2003

 

As the United Way study of key demographic and social trends suggests, the problems of living in overcrowded, substandard housing, and of having to devote a large proportion of income to shelter costs at the expense of food, recreation, clothing, education are know to all who work in the field, and the only issue is where and how to locate the additional resources needed.

We need more and better affordable housing, and better maintenance of the existing stock.

19.  We recommend that the City set explicit targets of new affordable housing for low income families and lobby the federal and provincial governments for the means of achieving them.

20.  We recommend the provision of more supportive housing in the community, such as group homes for developmentally delayed and disabled people who can’t engage in the regular job market.

Among the many issues that were raised with us, one other is worth mentioning here as a high priority.  This is the incomes issue.  At heart, many of the problems in our communities would be solved if people had sufficient incomes and therefore more resources to devote to housing, food, education, and recreation.  The 22% cut to social assistance rates in 1995 took a heavy toll in our communities, and the recent increase, while welcome, is clearly not sufficient to make up for several years of rising costs.

21.  We recommend that the City lobby the provincial government for increases in income support program payments (i.e. Ontario Works and ODSP) to reflect inflation from 1995, in order to ensure an adequate basic income.

22.  We recommend that the City recognize the severe income constraints that Ontario Works and ODSP recipients live under, and provide a substantial discount similar to that for seniors on OC Transpo bus fares.

Many of our social issues would be lessened if there were enough good jobs to go around, with stable incomes and good benefits.  The multicultural dimension in our communities makes this problem more complex because recent immigrants have lower employment levels, and they are less likely to be using their skills and education in their jobs than people who have been here longer.  For example we heard from our public hearings of chronic unemployment of Somali adults, largely based on certification issues. This means the certification of professional skills issue is important.  There is some reason to think that the Federal Government, after a long delay, may be ready to address this issue.

23.  We recommend that the City, when it is dealing with the Federal Government on the “New Deal for the Cities” Agenda, include PLAR (prior learning and recognitions) programs, and the recognition of foreign certifications of professional skills as one of its high priority agenda items. 

Further, barriers to making the adjustment to participate in the Canadian economy and in the Canadian society should be eliminated. We heard, at our Bayshore hearing, that immigrant women with children were finding it difficult to participate in English-as-a-Second-Language (ESL) classes due to a lack of on-site childcare. Indeed, the provision of quality, licensed childcare and the cap on subsidized childcare spaces for working families was another issue raised at our public hearings.

24.  We recommend that the City, in collaboration with its partner agencies, ensure that on-site childcare is available for women taking ESL classes.

25.  We recommend that the City lobby the Provincial and Federal Governments to increase the supply of quality, licensed childcare, through either increasing the number of subsidized spaces, or introducing a publicly-funded childcare system similar to that in Quebec.

Ultimately, the conversation between the City and the Federal government should not be about sharing tax revenues, but about what programs exist, at whatever level and paid out of whatever tax revenues, to deal with the problems of cities. Chief among these is creating jobs and incomes for people in places like Bay Ward.


Where Do We Go From Here? A statement by the Councillor:

The Bay Ward Task Force on Social Issues is the most recent in a series of consultation exercises that have attempted to identify issues that can be taken forward to City Council and that can form the basis of an action campaign to improve the quality of life for people in Bay Ward and the West End of Ottawa.

An earlier exercise, Building Better Neighbourhoods in Bay Ward, identified a list of infrastructure initiatives that could be taken forward.  Even with the budget crisis which subsequently overtook a great deal of the public debate in Ottawa, the list was useful in identifying issues which Bay Ward residents felt were a priority.  As a result, we were able to set some priorities, and to save some programs and projects during the budget setting process.  As the next round of budget setting occurs, this list will still be useful.

Similarly the Bay Ward Task Force on Social Issues has served to clarify where the community’s priorities lie, and where they see the most important problems and issues.  Not all of these priorities translate directly into City budget priorities, but to the extent that they do, this exercise has been valuable in clarifying what programs and services we need to be especially vigilant in protecting, and also what programs and services must clearly remain funding priorities, whatever the outcome of budget debates.

The results of the Task Force consultation process can be boiled down into four significant issue areas:

·        Safety and security

·        Seniors services

·        Programs for youth

·        Issues Related to Poverty and Adjustment to the Community

Each of these issue areas has a counterpart in the City’s budget process, which will be the focus of debate in the fall and winter of 2004-05.

We expect that the report of this Task Force will be distributed through community associations and other organizations in the ward, and will inform discussions on spending priorities and program design for the upcoming budget.  Beyond that, though, it should contribute as well to the wider debate on how we spend our money, what values we bring to the debate, and what is most important to us in our community.

I intend to use the results of this consultation exercise, and the discussions which flow from it, to inform my colleagues on City Council (and elsewhere) about the issues that my residents feel are a priority, to help me set priorities for the coming budget debates, and to direct lobbying efforts to other levels of government where resources may be found to address some of these issues.

I would like to thank all those who made this process possible, including those who came out to public consultation sessions and made either written or oral presentations.  One of these strengths of our Ward is that it is well served by a number of thoughtful and well informed individuals who devote their time and skills to improving the life of their community.  Many of these people participated in this process, and I thank them for their time and for their ideas. Hopefully you will find your words reflected in our report.

In particular I would like to thank the members of the Bay Ward Task Force on Social Issues, whose names and associations you will find in Appendix A.  The consultation exercise was time consuming and conducted in a relatively speedy time frame in order to meet deadlines and schedules, which required them to do a large amount of work in a short period of time.  Their efforts are very much appreciated and their suggestions and insights, which are contained throughout this report, have greatly improved the document.

Councillor, Bay Ward


Summary of Task Force Recommendations:

  1. We recommend that the community development work that is already being done in Bay Ward needs to be supported with sufficient levels of funding.
  2. We recommend that the City partner with the Community House Coalition in seeking provincial funding in the form of longer stable grants so long term relationships can be developed. 
  3. In the interim the City should increase funding for Community Houses, and it should make this funding sustainable and longer term, so that the stability and long term relationship-building that several members of the community mentioned to us in the consultations becomes a reality.
  4. We recommend that the City take steps to ensure core funding for community health & resource centers like Pinecrest-Queensway Health & Community Services is stable and sustainable, through the enhancement of funding.
  5. We recommend that the City re-instate its Community Project Funding program for short-term initiatives to meet emerging needs in the community.
  6. We recommend that the City examine models of Crime Prevention Centres in order to provide a center of expertise to assist communities in developing the appropriate local strategy in crime prevention.
  7. We recommend that the Ottawa Police Services strengthen its current program of cultural awareness sessions for officers and strengthen linkages to multicultural communities, such as by taking time to talk to kids hanging around, and break stereotypes.
  8. We recommend that Ottawa Community Housing work co-operatively with OCHC tenant groups and the police to develop collaborative strategies to respond to safety and security issues.
  9. We recommend that the City, in partnership with the Ottawa Police Services, review the effectiveness of “Youth in Conflict with the Law” restorative justice project in order to evaluate its broader application in the community.
  10. We recommend that the City develop, in collaboration with its partner agencies, a strategy to meet the growing needs of our aging population.
  11. We recommend that the City expand the Council on Aging’s “Viellir chez soi – Aging in Place” model, which co-ordinates services for seniors in seniors buildings to help them age in place, including home care, home support, and mental health services. The obvious location for this expansion would be in Bay Ward.
  12. We recommend that the City develop, in collaboration with its partner agencies, a transportation program that will better enable seniors to gain access to both social and recreational activities that are necessary for their healthy living.
  13. We recommend that resources be identified to set up one or more meeting places in Bay Ward where seniors can go, to get their social needs met, to access basic information they need, and where they can build networks of support both among themselves and with volunteers and others in the community.
  14. We recommend that the City take steps to ensure that funding for programs to support seniors, such as Olde Forge Community Resource Centre and Nepean Seniors Home Support, are stable and sustainable, through the use of core-funding programs.
  15. We recommend that the City provide funding for full-time youth outreach workers, to work with high-risk youth in the Foster Farm, Britannia Woods, Michele Heights and Bayshore areas to develop appropriate social and recreational activities, including leadership development and mentoring. These youth outreach workers should work where appropriate with such resources as the Foster Farm and Michele Heights Community Centres, the community houses, Pinecrest-Queensway youth outreach activities, and with Bayshore facilities.
  16. We recommend that, similar to the highly successful “Success by Six” program that provides the supports to children to successfully reach school, that a program be developed between schools, social service agencies, the Children’s Aid Society and Public Health, to identify and support children at risk in their elementary school years.
  17. We recommend that the City take steps to expand job training opportunities for youth, not only internally as a model employer, but supporting job training programs for youth by actively recruiting more employer participation.
  18. We recommend that the City, in collaboration with the school boards, re-instate the Lighthouse Program, where schools were kept open after school hours for community and recreational use. Either Bayshore Public School or Bayshore Catholic School should be among the first Lighthouse program sites to be considered.
  19. We recommend that the City set explicit targets of new affordable housing for low income families and lobby the federal and provincial governments for the means of achieving them.
  20. We recommend the provision of more supportive housing in the community, such as group homes for developmentally delayed and disabled people who can’t engage in the regular job market.
  21. We recommend that the City lobby the provincial government for increases in income support program payments (i.e. Ontario Works and ODSP) to reflect inflation from 1995, in order to ensure an adequate basic income.
  22. We recommend that the City recognize the severe income constraints that Ontario Works and ODSP recipients live under, and provide a substantial discount similar to that for seniors on OC Transpo bus fares.
  23. We recommend that the City, when it is dealing with the Federal Government on the “New Deal for the Cities” Agenda, include PLAR (prior learning and recognitions) programs, and the recognition of foreign certifications of professional skills as one of its high priority agenda items. 
  24. We recommend that the City, in collaboration with its partner agencies, ensure that on-site childcare is available for women taking ESL classes.
  25. We recommend that the City lobby the Provincial and Federal Governments to increase the supply of quality, licensed childcare, through either increasing the number of subsidized spaces, or introducing a publicly-funded childcare system similar to that in Quebec.

 


Appendix A:  Members of the Task Force

NAME

ASSOCIATION

Alex Cullen (Chair)

Councillor, Bay Ward

Mohamoud Abdulle

Program Director, Michele Hts. Youth Drop-In

Christine Culham

Executive Director, Britannia Community House

Johanne Duhaime,

Tenant-Community Worker, Ottawa Community Housing Corporation

Mark Earle

President, Belltown Neighbours Community Association

Barbara Lajeunesse

Executive Director, Olde Forge Community Resource Centre

Rashmi Luther

Carleton University School of Social Work

Wanda MacDonald

Executive Director, Pinecrest-Queensway Health & Community Services

Frank Martin

Community Member (Former Director of the Social Planning Council of Ottawa Carleton)

Constable Tina Read

Community Police Officer, Ottawa Police

Mohammed Sofa

Community Member, Student

Dan O’Hagan

Councillor Cullen’s Office (Staff Support)

 


Appendix B: Demographic Data for Bay Ward

Bay Ward Description:

Bounded on the east by Sherbourne Ave. from the Ottawa River south to Maitland Ave. continuing south to the Queensway, then west along the Queensway to March Road, then north along March Road to Herzberg Road, continuing north on Herzberg Road to the Ottawa River.

 

Selected Bay Ward Characteristics (from the 2001 Census):

 

Population:      45,175     (Ottawa: 774,070) Children 0-19:   7,430  (16.4%)    (Ottawa: 25.4%)

Seniors 65+:      8,725  (19.3%)    (Ottawa: 10.6%)

 

Mother Tongue: English   61.3% (Ottawa: 63.6%

French      7.6% 15.1%

Other      29.0% 19.3%)

(Chinese  3.8%)

(Arabic    3.4%)

 

Citizenship: Canadian  87.8% (Ottawa: 93.5%

Non-Canadian 12.2%   6.5%)

 

Visible Minority*: 20.6% (Ottawa: 15.0%)

*1996 Census Data

 

Education: Less than Grade 9     5.9% (Ottawa:   4.8%

(Pop. Age 20+) Some High School  14.1% 10.8%

High School Grad.  12.1% 11.7%

Some Post-Sec.       30.9% 33.3%

University Degree   29.2% 31.8%)

 

Labour Force: Participation Rate: 58.6% (Ottawa:  70.0%

(Pop. Age 15+) Employment Rate: 54.2%    66.0%

Unemployment Rate:   7.6%      5.8%)

 

Income: % of Men who worked Full-time 60.5% (Ottawa:  63.1%

(Pop. Age 15+) Average Male Income (2001)      $54,200        $60,315

  % of Women who worked Full-time 49.4% 51.4%

  Average Female Income (2001) $41,505        $43,980)

 

Families: Total  12,135 (Ottawa: 210,875)

Couples with children 55.9%  (Ottawa: 63.8%)

Couples with no children 44.1% (Ottawa: 36.2%)

Lone-parent families 19.9% (Ottawa:  15.9%)

 

Incidence of Low Income*: Families        2,530   (22%) (Ottawa:  15%

*1996 Census Data Unattached Ind. 2,800   (32%)      38%

Population 11,500   (27%)      19%)

 

Occupied Private Dwellings: Owned   42.2% (Ottawa:  60.7%

Rented   57.8%      39.3%

(% Social Housing  6.8%) 7.6%)

 

 


Appendix C: Materials Reviewed by the Task Force

Bayshore Needs Assessment (City of Ottawa)

Building Better Neighbourhoods in Bay Ward - report to HRSS Committee (City of Ottawa)

CCAC Clients in Bay Ward (Community Care Access Centre)

Census data for Bay Ward (City of Ottawa, Statistics Canada)

Michele Heights 2004: Many Cultures Build a Community – Gathering & Sharing Our Experiences – A Good News Story (PQHCS)

OAS/GIS & CPP Recipients for Bay Ward (City of Ottawa)

Ontario Works/Ontario Disability Support Plan Recipients for Bay Ward (City of Ottawa)

Ottawa Police Services:
Summary of City of Ottawa Crime Trends
Bay Ward Neighbourhood Profile 2001, 2002
2002 Highlights Report on Public Survey on Police Services
West District 2000 map of “hotspots”

Personal Security Index 2003 (Canadian Council on Social Development)

Pinecrest Queensway Health and Community Services:
Pinecrest-Queensway Youth Employment Needs Assessment
Pinecrest-Queensway Strategic Plan 2003-2005
Pinecrest-Queensway Multicultural & Isolated Seniors Needs Assessment

Who’s Who – What’s What – listing of community agencies & services (Olde Forge Community Resource Centre)

Appendix D:  List of Written Presentations

NAME

ORGANIZATION

DETAILS

Ibrahim Osman

Ottawa Somali Fathers Association (OSFA

Written presentation (3 pages) summarized at the Pinecrest Queensway meeting on May 26.  Deals with Somali youth, training and employment issues, health care, issues faced by visible minorities.

Wendy Byrne

West End Community Action Network (WECAN)

Written presentation (2 pages) summarized at the Pinecrest Queensway meeting on May 26.  Deals with affordable housing, safety and security issues, minimum wage and social assistance rates.

Richard Breakenridge

Britannia Woods Community Association

Written presentation (3 pages), summarized at the Bayshore Field House meeting on May 27.  Deals with the need for employment programs, especially for new immigrants, support for people who want to start their own business, safety and security, youth programs.

Sue Evans

Ottawa West End Community Chaplaincy

Written presentation (3 pages).  Deals with the need for holistic programs that deal with communities as a whole rather than to subgroups, and the need for community solidarity in order to build safer communities.

Barbara Lajeunesse

Olde Forge Community Resource Centre

Written presentation (2 pages) on issues facing seniors, including transportation, home care, housing and recreation.

The text of each presentation is available, on request, from Councillor Cullen’s office.

 


Appendix E:  Youth Crime Prevention through Social Development.  Background Information and Examples

What is Youth Crime?

The Attorney General of Canada and British Columbia’s police services have defined ‘youth crime’ in Canada as involving young persons between the age of 12 to 17 who have broken the law and are charged with the same offence as an adult would be charged with. (Ministry of Attorney, 1998).

According to the Canadian Department of Justice (Canadian Justice Statistics 2003):

How Is Youth Crime Created?

According to a study done by the Government of Canada in 1995, there is no single cause of crime.  But the study concluded that exposure to risk factors over time would “influence the likelihood of criminal behaviour or victimization”.

Increased exposure to the risk factors greatly increased the probability of the youth offending or becoming victimized.  Risk factors can also be thought of as ‘root causes’.

The Carnegie Corporation of New York (1994 – cited in the Government study) has conducted a study that analyzed the number of risk factors in a child’s life and the impact those risk factors could have on the child.  The study concluded that the presence of only one risk factor, did not put children at any greater risk for offending or becoming victimized than children who were not exposed to any risk factors.  As the number of risk factors increased, the power of the risk factors increased exponentially.  When two risk factors were present in a child’s life, the probability of a child developing social or academic problems was four times greater as compared to children without any risk factors.

What Are Some of the Root Causes That May Lead to Youth Crime Problems in a Community?

There are many different types of root cause, not to mention the different level of impact that a particular root cause can have on an individual.  The National Strategy on Community Safety and Crime Prevention has addressed some “root causes” experienced youth who are involved in crime (Government of Canada, 1995). To address community issues, it is important that the community identify and work towards solving these root causes.

Issues such as racism and gender among many other concerns will affect the risk factors experienced by youth or may be behind the creation of a risk factor.  In order to develop a full comprehensive analysis of the root causes of youth crime, these issues need to be understood (John Howard Society, 1995).

Some of the factors that increase a youth’s risk to crime addressed by the National Crime Prevention Strategy are:

  • low self-esteem
  • health problems
  • child abuse
  • exposure to domestic violence
  • inadequate education
  • poor parental role modeling
  • inadequate housing
  • instable lifestyle
  • unemployment
  • few emotional/social supports

Social Development Approaches to Addressing Youth Crime

Social development is a combination of community members and local experts working together to identify issues and create tailored solutions that meet the needs of their communities.

Locality Development

As a way of building a working organization that could be used for a variety of social purposes, some communities start with a small, manageable project in order to build confidence.  This could involved, for example, working toward revitalizing a local park that has become run down.  This form of social development, as a stage in social development, is known as locality development.  It involves identifying local needs and identifying a methods for addressing these needs at a local level. 

On a longer term basis, the goal of locality development could be the establishment of a sound, cohesive partnership of community members and local agencies such as the police to work towards dealing with larger community issues.  (John Howard Society, 1995).

Social Planning

Other social development groups may focus on particular social injustices or root causes as a way of addressing crime issues.  For instance, groups may work toward identifying and addresses issues related to the marginalization of racial groups.  Social development of this nature is termed social planning and involves change through social policies and social policy development.

The Goal of Social Development

The final goal of a social action plan of development is to create a strong community group with the ability to secure power to further its own interests (John Howard Society, 1995).

According to the John Howard Society, social development is a “long-term, proactive approach directed at removing personal, social and economic factors that lead some individuals to engage in criminal acts or to become victims of crime … Often, these social development groups consist of a member of municipal government who is able to address the conclusions of the groups in a larger broader context of municipal politics”.

Municipal Governments in Social Development

Municipal governments can play an effective role in dealing with community issues such as youth crime as the government is closely connected to the issues and needs of the communities that it serves.  Connections are often made between community members and municipal government representatives.  The municipal government is also responsible for a number of services that have a direct impact on communities such as police services, social housing, recreation and public works.

An example of one social development group is the Waterloo Community Safety and Crime Prevention Council.  Their council includes representatives from the community, social service workers, neighbourhood support groups, municipal government, police, media, education, health, planning and justice and corrections systems (Simpson, 2001). 

The community social development approach has been the preferred choice for communities dealing with crime issues for the last two decades.

Why Support Social Development Planning Instead of Criminal Punishment for Dealing With Crime?

Organizations that Support Local Coalitions for Safer Communities

There are a number of organizations or coalitions that have been formed to assist communities working with their municipal government to make communities safer.

Safer Communities Initiative

A federal initiative called the National Strategy on Community Safety and Crime Prevention administers a program called the Safer Communities Initiative, launched in June 1998 as a part of the national strategy against crime.

The goal of the Safer Communities Initiative is to “develop community-based responses to crime, with a particular emphasis on children and youth, Aboriginal people and women.”  In turn it is hoped that programs focusing on safer communities will improve the overall well-being of Canada’s children to ensure that they have “…the best possible opportunity to develop their full potential” (Simpson, 2001).

Safer Communities Initiatives has supported many municipal activities.

Federation of Canadian Municipalities

The Federation of Canadian Municipalities (FCM) represents municipal governments across Canada.  FCM has advocated for crime prevention through social development for many years. 

FCM has developed a national roundtable to allow representatives from various municipalities to come together and share different strategies for creating a network of community social development.

FMC has also developed a Primer on Municipal Crime Prevention which provides details on how community groups or councils can develop strategies for crime prevention.  The manual includes a model called “SMART” - Specific and precisely defined Measurable, Achievable, and Realistic goals with an appropriate Time frame.

FCM’s Health and Enforcement Partnership Committee has also developed a municipal model for dealing with the challenges of drugs in communities which might be a useful place to start for ideas.

Project Early Intervention – An Example of an Ottawa Program to Address Youth Crime

A project called PEI (Project Early Intervention) was funded through the Crime Prevention Fund of the National Crime Prevention Centre (NCPC).  The Ottawa Police originally managed the program before it was delegated to the Boys and Girls Club of Ottawa.  The program operated from December 1999 to February 2003.

The objective of PEI was to provide at- risk youth aged 6 to 12 who resided in the South Ottawa Banff-Ledbury community access to a four-part program.  The four part program consisted of:

·        life-skills development initiative

·        sports and recreation

·        homework club

·        various supporting programs

The program’s guiding principle was to engage at risk youth in pro-social programs that were facilitated by positive role models.  This process was thought to improve the children’s social functioning and ameliorate the children’s behavioural challenges.  The overall goal was to increase the children’s resiliency to the risk factors they could challenge and provide the children with skills that they could use to avoid criminal behaviour in the future.  PEI was evaluated using two behavioural measurements and one teacher/care giver self report measure.

One of the behavioural measurements was the Behaviour Dimension Rating Scale (BDRS) and the second was the Child Behaviour Checklist (CBC) which were used by the program facilitators to evaluate the children.

The Teacher Report Form (TRF) was given to parents/care givers to rate their children.  82 children created the testing group and 18 children on a waiting list created a control group.  Using the BDRS, all of the 82 children displayed marked improvement in social functioning on all of the 5 behavioural subscales that were used.  Evaluation measures also highlighted that both boys and girls demonstrated improvement in their behaviours.  Similar results were found for the other two measurements, the CBC and the TRF (Makhoul, 2000; Boys and Girls Club Executive Summary).

Appendix F:  Some Examples of Interesting and Innovative Activities in Other Communities

 

 


Five schools to open doors 24/7

Summer openings slated for high-needs neighbourhoods

Board hoping corporations will chip in some money

Apr. 21, 2004. 06:55 AM

RON BULL/TORONTO STAR

Brothers Paul-James, 9, and John-David Ambrose, 11, play in Flemingdon Park, where a school will be open 24/7 this summer.

KRISTIN RUSHOWY AND LOUISE BROWN (EDUCATION REPORTERS)

Coming this summer, a handful of Toronto schools will be unlocked around the clock, and open for everything from starlight soccer to midnight mambo lessons.

In an early answer to Mayor David Miller's call to help youth at risk, the Toronto District School Board will throw open five public schools for programs from basketball to ballroom dancing — free of the usual fees.

The unusual new "24/7" access will start July 1 as a one-year pilot project to give Toronto's more needy communities a safe, free place to have fun, said board chair Sheila Ward. She said one school will be chosen in each of the five high-needs neighbourhoods targeted by the mayor's new Community Safety Plan Task Force under Chief Justice Roy McMurtry.

Grassroots groups will help choose one school in each of the Jane-Finch corridor, the Malvern area of Scarborough, the Jamestown area of Etobicoke, and the Thorncliffe Park and Flemingdon Park areas of Toronto.

"At least in the areas of most need, where we face some of the most serious social problems, we can offer the opportunity for affordable, healthy activities," said Ward yesterday, after trustees voted to launch the $1.5 million to $2.8 million initiative this summer.

"They're limited only by their imagination, as to what they can use the schools for, from basketball to arts and crafts and dancing."

Miller hailed the pilot project as a move that "will have significant impact on the children of Toronto."

"In listening to Torontonians, the issue of the community use of schools comes up again and again. We know schools are public places, paid for by the public, that should be available for use by the public."

While it remained unclear who will pay how much of the estimated cost of after-hours maintenance, caretakers, security and insurance, Ward said she is hoping corporations will chip in.

She said she did not anticipate late-night trouble because groups must book in advance, rather than treat schools as a casual gathering spot.  The board should also be able to find much of the funding within its nearly $250 million operations budget, said education director David Reid, "since community safety has been deemed a priority."

But Scarborough Trustee Scott Harrison (Scarborough Centre) was critical of the pilot project. Harrison said the city should pick up the tab, not the school board.

"The idea has merit," he said. "The problem is that the school board is on the hook for full funding of this, and with a deficit of $65 million in the hole to start out with (next fall), this is a problem."

Cathy Dandy of the Toronto Parent Network said the board should have just wiped out user fees in all schools for all groups. "To isolate neighbourhoods ignores the very real need of many, many children across the city of Toronto," she said.

But Ward said the board could not afford to lift all user fees, which would cost the board more than $8 million in revenue.

Just last week, the Nova Scotia government introduced legislation banning schools from charging user fees to youth groups and youth sports teams, and lowered fees for not-for-profit groups, saying schools needed to be more accessible and affordable to community groups.

Toronto Councillor Maria Augimeri has challenged the Toronto Catholic District School Board to follow suit — a suggestion board chair Oliver Carroll did not rule out yesterday.

"God love 'em, we've been kicking around what to do in response to the mayor's initiative," said Carroll, on hearing the public board's plan, "but so much of this depends on what the provincial budget will hold."

Carroll said he would take the public board's plan, as well as Augimeri's challenge, to his board for discussion. Toronto's move, however, is believed to be the first of its kind.

"This is an attempt by the board to say `We're putting our hat in the ring,'" said Gerri Gershon, head of the Ontario Public School Boards Association and a Toronto trustee. "We don't have the money available to do this, but it's such a priority that we're hoping to encourage (others) to put their money where their mouth is."

Ilene Watt, the executive director of Basketball Ontario, called the announcement "absolutely fantastic."

"Communities perceive these schools as being their facilities; they were paid for with their taxes," she said. "There's no vandalism when a school is occupied. Give a kid a program and they don't buy a gun."

Gershon said that user fees are a big issue across the province because the funding formula provides no money for after-hours use of schools, so many boards began charging or increasing fees to groups wishing to use space.

Many Toronto basketball clubs saw their fees rise from $4 an hour to more than $100, said Watt, who hopes even a few will be able to restore their programs, which aid needy families, in the five chosen schools.

Last year, the Toronto public board even began charging for outdoor space, equipment, and wear and tear on equipment.

In a speech earlier this year, Reid noted that schools are unused 88 per cent of the time and were ideal places to become community hubs.

At a basketball court in Flemingdon Park yesterday, the news was welcomed by brothers John-David and Paul-James Ambrose, 11 and 9.

"That's cool," exclaimed Paul-James. "Usually around 4:30 the bigger kids come and take over this court, so it would be nice to have somewhere else to go."

John-David likes the idea of playing organized sports in a school gymnasium in the summer and rhymed off a list of his favourites.

"We could play floor hockey, basketball, power ball and dodge ball," he said.

"It would be nice to go somewhere if you're bored and to fool around with a ball. You could even meet new friends," John-David said.

The idea was also greeted enthusiastically by Ahmed Khalid, a Grade 12 student at Marc Garneau Collegiate.

"Yeah, for sure I would use it. My parents wouldn't let me go out to play basketball at midnight, but maybe I could go at 10," he said.

With files from Theresa Boyle

 


Task force takes on poverty

Catherine Porter
Toronto Star
Tuesday, May 11, 2004, p. B01

What does it take to lift a poor neighbourhood out of poverty and make it stronger?

That's the question at the core of a new 22-member group's mission.

The purpose of the Strong Neighbourhoods Task Force, launched yesterday, is to nail down strategies to help eliminate the ring of poverty that circles wealthier core areas of Toronto, said the group's co-chair, United Way of Greater Toronto president Frances Lankin.

"Our city has changed, so our approach to confronting urban poverty and social distress must change," Lankin said during a news conference yesterday morning. She was quoting from her agency's recent groundbreaking report, Poverty by Postal Code, which revealed that the number of neighbourhoods where more than one-quarter of families live in poverty has quadrupled since 1981, mostly in suburban areas.

"We're not here because we have a new solution to urban poverty. But I'm excited, with this group, to help lead a new approach to developing solutions," she said.

Over the next year, the group - which includes representatives from all three levels of government as well as business leaders, community activists and labour representatives - will draw a map of agencies serving the city's poorest neighbourhoods, revealing where there are holes in services.

Then it will draft a strategy for responding, drawing on local expertise and solutions used effectively in other cities in Canada, the United States and Britain.

"This is a bottom-up look at where the gaps are in community services in this city, and its intention is to close those gaps," said task force member David Pecaut, who chairs the Toronto City Summit Alliance.

One main goal is to map out long-term funding. The federal and provincial governments have each committed $185,000 to the task force, and the city and United Way are contributing an equal amount in services.

Mayor David Miller said the intergovernmental commitment is a key step, especially in his own battle to win a new deal for cities. "My hope is what will come out of this task force is a clear plan and strategy for the resources of the federal and provincial governments to meet the priorities of neighbourhoods," he said. "At city hall, we do often know what the priorities are, but are often unable to fund them."

Released last month, Poverty by Postal Code showed that there has been an increase of 69 per cent in working families living in poverty over the past two decades. Most poor Torontonians live in pockets of Scarborough, North York, Etobicoke, York and East York.

Co-chairing the task force are the city's commissioner of community and neighbourhood services, Eric Gam, and Robert Harding, chairman of the asset management company Brascan Corp.

"Look at the amount of money raised privately in the United Way campaigns and the volunteer hours people provide," Harding said, pointing to the role the private sector can play in revitalizing communities.

While the group will take a year to table a formal plan, many smaller steps will be taken immediately, Pecaut said.

The Pathways to Education tutoring program in Regent Park, for example, could be broadened to other needy areas of the city, he said. And a midnight basketball program that has helped keep at-risk youth off the streets on Friday and Saturday nights in American inner-city neighbourhoods could be introduced here.

"This is about getting together a plan once and for all, which is exciting," he said. "It's about getting it right."

© 2004 Toronto Star. All rights reserved.


Appendix G:  The Personal Security Index

What is the PSI?

The PSI is a tool to measure annual changes in the security of Canadians according to three key elements:

The PSI measures changes in both empirical data and in people’s perceptions of their personal security. It is a valuable tool to measure well-being and is unique in combining both objective and subjective indicators. The Data Index, using many Statistics Canada databases, is designed to measure changes in “real” outcomes related to personal security, such as levels of income and debt, and rates of crime or poor health. The Perception Index is based on responses to a national survey conducted by EKOS Research Associates, which asked more than 3,000 Canadians how they rated several issues affecting their own personal security.

This year, the polling was conducted in January and February 2003.

Why Was It Created?

The PSI was originally developed by the Canadian Council on Social Development (CCSD) with the support of the Insurance Bureau of Canada, Canadian Heritage, EKOS Research Associates Inc., Health Canada, the Canadian Labour Congress and Human Resources Development Canada. It aims to provide an overview of the many different factors impacting the security of Canadians, and to determine whether the personal security of Canadians is improving overall or deteriorating.

(From Personal Security Index 2003, The Canadian Council on Social Development)

Highlights from this year’s discussion of the three dimensions of the Personal Security Index are included in this appendix, for information purposes only, taken from the CCSD website.

It should be noted that the information collected for this index is compiled for the national level only, and no indexes are available at the level of the municipality.

 


The Personal Security Index, 2003

by the Canadian Council on Social Development

Economic Security Highlights

Over the last five years, increases in objective measures of economic security have been much greater than increases in perceptions of economic security. Canadians have a little more disposable income, they are more confident in their job security and employability, but they are less satisfied with the adequacy of their incomes and they have little faith in government income support programs.

 


The Personal Security Index, 2003

by the Canadian Council on Social Development

Health Security Highlights

The Romanow Report, released in November 2002, failed to convince Canadians that long waiting lists for health care would soon be a thing of the past. Just a few months after its release, Canadians reported increasing dissatisfaction with their access to health care – and strong skepticism about whether any level of government could effectively address the problem within the next two years. They also rated their health a little less positively than they had five years ago, even though Canadians are living longer and suffering less serious injuries. These results were obtained in the early months of 2003, before the outbreak of SARS or the summertime worries about West Nile Virus.

 

 

The Personal Security Index, 2003

by the Canadian Council on Social Development

Physical Safety Highlights

Although property crime rates have fallen substantially over the last decade, hitting their lowest rate in 25 years, Canadians feel increasingly worried about property crime in their neighbourhoods. Canadians have also become slightly more concerned about violent crime over that period, although the most serious forms of violent crime have decreased slightly since 1997, and decreased substantially since 1991. Research shows that the fear of crime – particularly violent crime – is disproportionate to the true risk of being victimized and that fear can be a negative factor in peoples’ lives, often unnecessarily restricting their social activities.

 


Appendix H:  Bay Ward Crime and Justice Statistics

In the process of doing our work, we examined a number of  crime and justice statistics that relate to Bay Ward  The following charts, based on Ottawa Police Service statistics, outline the occurrences of a number of violations and offences, by neighbourhood, over the past three years.


 

 

 

 


 

 

 

 

 

 

 


 

 

 

 


 

 

 

 


 

 

 

 


 

 

 

 


 

 


 


 


 



 


 


 


 


Appendix I:  Some Further Reading

(All of these documents are available through the Internet.)

Canadian Council on Social Development.  Funding Matters:  The Impact of Canada’s New Funding Regime on Nonprofit and Voluntary Organizations.  Ottawa.  2003.  Available on the Council’s website at
www.ccsd.ca

Carnegie Corporation of New York, Starting Points:  Meeting the Needs of our youngest Children (Abridged Version) (New York: Carnegie Corporation of New York, 1994). In Government of Canada, (November, 1995).  National Crime Prevention Strategy – Risk or threats to children.
http://www.prevention.gc.ca/en/library/publications/children/risk/index.html

Government of Canada, (March, 1996).  Safety and savings: crime prevention through social development.
http://www.prevention.gc.ca/en/library/publications/economic/safety/index.html

Government of Canada, (November, 1995).  National Crime Prevention Strategy – Risk or threats to children.
http://www.prevention.gc.ca/en/library/publications/children/risk/index.html

Government of Canada, (April, 2003).  Department of Justice Canada – Preventing youth crime.
http://canada.justice.gc.ca/en/news/nr/1999/yoafact8.html

Government of Canada, (July, 2003).  Department of Justice Canada – Children, youth and youth crime.
http://canada.justice.gc.ca/en/ps/yj/yoas5.html

Health Canada.  Income Inequality as a Determinant of Health - A report about population health by Health Canada.  2004.  Available on the Health Canada website at
http://www.hc-sc.gc.ca/hppb/phdd/overview_implications/02_income.html

Jamieson, Wanda and Liz Hart.  Compendium of Promising Crime Prevention Practices in Canada.  2003.  Caledon Institute of Social Policy.  2004.  Available on the Caledon Institute website at
http://www.caledoninst.org/

John Howard Society of Alberta (1995).  Crime prevention through social development: a literature review.
http://www.johnhoward.ab.ca/PUB/C6.htm

Leviten-Reid, Eric. Reflections on Vibrant Communities.  Caledon Institute of Social Policy.  2004.  Available on the Caledon Institute website at
http://www.caledoninst.org/

Loeber, R. (1991).  Risk Factors and the development of disruptive behaviour in children.  Forum on Corrections Research, 3, pp. 22-28.  In Government of Canada, (November, 1995).  National Crime Prevention Strategy – Risk or threats to children.
http://www.prevention.gc.ca/en/library/publications/children/risk/index.html

Makoul, A (2000).  Project early intervention.
Available on the website of the : Caledon Institute of Social Policy at http://www.caledoninst.org/

Ministry of Attorney General, Police Services Division, Public Safety and Regulatory Branch (November 1998). BC crime trends: Youth crime (Issue #2).
http://www.pssg.gov.bc.ca/police_services/publications/other_stats/ythcrime.pdf

Personal Security Index 2003.  Canadian Council on Social Development.  2003.  Available on the Council website at
www.ccsd.ca

Simpson, A. (2000).  Crime Prevention Starts at an Early Age.
Available on the website of the Caledon Institute of Social Policy at http://www.caledoninst.org/

Simpson, A. (2001).  From the Ground Up: Municipal Crime Prevention Initiatives.  Available on the website of the Caledon Institute of Social Policy at
http://www.caledoninst.org/

Torjman, Sherri and Eric Leviten-Reid. The Social Role of Local Government. May 2003.  Available on the Caledon Institute website at
http://www.caledoninst.org/

Wilkinson, Richard and Michael Marmot (eds). Social Determinants of Health - The Solid Facts.  2nd edition  .  World Health Organization. 2003.  Available on the Internet at http://www.who.dk/document/e81384.pdf.

 



[1] United Way of Ottawa.  Growing Challenges.  Key Demographic and Social Trends.  Ottawa 2003.  All Bay Ward statistics in this section, unless otherwise noted, are from the 1996 and 2001 Census.

[2] United Way of Ottawa.  Growing Challenges.  Key Demographic and Social Trends.  Ottawa 2003.

[3] In fact changes in the structure of grants and funding in recent years have touched virtually every non profit and voluntary agency in Canada.  As the Canadian Council on Social Development reported in a recent study, these changes show up in the organizations as increased volatility in funding and programming, a tendency to “mission drift” as organizations concentrate on funding rather than programming, loss of infrastructure as hard spending choices have to be made, reporting overload as grant timelines shrink and applications become more frequent, “advocacy chill” as organizations become reluctant to alienate donors, and “human resource fatigue” as people stretch themselves to the limit to meet new challenges while remaining faithful to their mission and the community they serve. Canadian Council on Social Development.  Funding Matters:  The Impact of Canada’s New Funding Regime on Nonprofit and Voluntary Organizations.  2003.