Report to/Rapport au:

Environmental Services Committee /

Comité des services de l’environnement

 

and Council/et au Conseil

 

03 March 2003/le 03 mars 2003

 

Submitted by/Soumis par:  R.T. Leclair, General Manager/Directrice générale

Transportation, Utilities and Public Works/Transport, services et travaux publics

 

Contact/Personne-ressource:  P. McNally, Director/Directeur

Utility Services Branch/Direction des services publics

Telephone No.:  (613) 580-2424, ext./poste 22609

e-mail/courriel:  Patrick.McNally@ottawa.ca

 

 

Ref N°:  ACS2003-TUP-UTL-0001

 

 

SUBJECT:     SOLID WASTE – INTEGRATED WASTE MANAGEMENT MASTER PLAN STRATEGIC DIRECTIONS AND

PHASE TWO NEXT STEPS

 

OBJET:          DÉCHETS SOLIDES – PLAN DIRECTEUR INTÉGRÉ DE LA GESTION DES DÉCHETS – ORIENTATIONS STRATÉGIQUES ET PHASE DEUX – ÉTAPES SUIVANTES

 

 

REPORT RECOMMENDATION

 

That the Environmental Services Committee recommend Council approve the strategic directions resulting from Phase One of the Integrated Waste Management Master Plan as outlined below, and the next steps for Phase Two, as outlined in this report:

 

1.                  That the City increase its efforts to achieve higher waste diversion with a minimum target of 40 percent, and that options to increase diversion up to 70 percent be considered in Phase Two;

 

2.                  That the City endorse public consultation, involvement and education as essential requirements to sustain waste management diversion at higher levels;

 

3.         a)         That the City continue to be responsible for ensuring the provision of      all residential waste collection services to single and multi-family           dwellings; and

b)                  That the City remove Industrial, Commercial and Institutional (IC&I) small businesses from municipal responsibility;

 

4.         a)         That the City retain its two landfill sites in public ownership as strategic assets that benefit the community;

b)         That the City continue to reserve landfill disposal capacity within the City for locally-generated solid waste;

c)                  That the City recognize the value of conserving landfill capacity, and consider the export of residential waste where economics warrants;

 

5.                  That the City monitor, test, evaluate and implement initiatives that leverage technology or environmental benefits, as appropriate, over the course of the Plan; and

 

6.         That the City develop strategies to ensure waste management costs are recovered on a user-pay basis.

 

RECOMMANDATION DU RAPPORT

 

Que le Comité des services de l’environnement recommande au Conseil d’approuver les orientations stratégiques qui découlent de la phase 1 du Plan directeur intégré de la gestion des déchets ainsi que les étapes suivantes de la phase 2, tel qu’il est décrit dans le présent rapport.

 

1.                  Que la Ville augmente ses efforts afin d’obtenir une augmentation du taux de réacheminement des déchets, avec un objectif minimal de 40 pour cent, et que des options visant à porter le taux de réacheminement à 70 pour cent soient envisagées dans le cadre de la phase 2.

 

2.                  Que la Ville appuie la consultation, l’engagement et l’éducation du public comme autant de critères essentiels en vue de maintenir le réacheminement des déchets à des niveaux plus élevés.

 

3.                  a)         Que la Ville continue à assumer la responsabilité de la prestation de tous les services d’enlèvement des déchets résidentiels aux maisons unifamiliales et aux immeubles d’habitation;

b)                  Que la Ville se déleste de cette responsabilité dans le cas des petits établissements industriels, commerciaux et institutionnels.

 

4.                  a)         Que la Ville conserve ses deux décharges publiques en tant que biens stratégiques pour la communauté;

b)                  Que la Ville continue de maintenir une capacité de réacheminement dans la ville afin de recueillir les déchets solides produits localement;

c)                  Que la Ville reconnaisse l’importance de conserver une capacité d’élimination et envisage l’exportation des déchets résidentiels lorsqu’une telle mesure est justifiée sur le plan économique.

 

5.                  Que la Ville contrôle, vérifie, évalue et mette en œuvre des initiatives tirant parti d’avantages technologiques ou environnementaux, selon le cas, dans le cadre du plan. 

 

6.                  Que la Ville élabore des stratégies visant à donner l’assurance que les coûts de la gestion des déchets soient recouvrés au moyen d’un système de financement par l’usager.

 

 

BACKGROUND

 

On 10 May 2002, the Environmental Services Committee and Council approved the work plan for the development of an Integrated Waste Management Master Plan (Report ACS2002-TUP-UTL-0020).  The approved master plan process is comprised of two phases.  Phase One is intended to reduce the scope of future work by establishing key strategic directions, while Phase Two will address identified program elements in more detail and document the overall master plan.

 

Prior to the initiation of this study, the City of Ottawa did not have a waste management master plan.  Instead, various reports, policies, practices, and programs formed the basis for collecting, processing and/or disposing of residential solid waste.  Significant planning activities were carried out in past years, including the Waste Management Master Plan – Interim Review (1990), Waste Composition Study (1990-92), 3Rs Study (1995), and the Landfill Optimization Study (1999).

 

The Integrated Waste Management Master Plan (May 2002) staff report gave examples of eight typical issues that could be considered in Phase One.  As work with the consultant team commenced, these and related issues evolved into major themes.  It was clear from the beginning that the themes were related and interwoven.

Phase One was conducted as follows:

 

The Terms of Reference for the project were released in August 2002 and three proposals were received.  The successful consultant team was comprised of MacViro, RIS International and Dillon Consulting – probably the three top waste management firms in the province if not the country. 

City of Ottawa staff developed terms of reference for this first phase of the master plan study.  These terms of reference focused on addressing the following twelve key issues:

 

Ÿ         Waste Diversion Goal (should there be a goal and if so, what should it be?);

Ÿ         Role of the City in Solid Waste Management (who does what?);

Ÿ         Financial Sustainability for the Integrated Waste Management Master Plan (i.e., who pays for what and how do they pay?);

Ÿ         Landfill Self-Sufficiency (managing the City’s current landfill capacity);

Ÿ         Import or Export of Waste for Disposal (what are the advantages and disadvantages of import/export?);

Ÿ         Commercial Collection Service (what role should the City have in this area and what are the implications?);

Ÿ         Use of Public Private Partnerships (given the advantages and disadvantages, should the City pursue this implementation approach?);

Ÿ         Resident Participation and Involvement in Programs (what can be done to continue to encourage participation in diversion programs?);

Ÿ         Greenhouse Gas Emissions (to what extent should the issue of greenhouse gas be considered?);

Ÿ         Energy Recovery Technologies (to what extent should the issue of energy recovery be considered?);

Ÿ         Integration with Biosolids (what are the opportunities for integrated solutions?); and

Ÿ         Public Consultation (what strategy should be used to consult on the above issues and consult throughout the development of the master plan?).

 

In response to a competitive procurement process, a team of consultants from MacViro Consultants Inc., in association with RIS International Inc., and Dillon Consulting Ltd. was selected to undertake the project.

 

The consultant team’s first task was to prepare a presentation on each of the now twelve key waste management issues to present the issues and facilitate “brainstorming” sessions.  In order to broaden the discussion and take advantage of the larger corporate knowledge base, staff members from branches in other departments, including Finance, Business Development, Communications and Marketing, and Environmental Management, were invited to these sessions.  In addition, representatives from local waste management companies were specifically invited to participate in sessions to discuss issues of importance to them relating to waste collection and landfill sites.

 

One of the outcomes of the first workshop was to establish a Multi-Stakeholder Advisory Committee to provide high level, broad community input on the twelve key issues.  More discussion of this group is provided below under Consultation.

 

Following the issue development workshops, the consultant prepared summary papers on each of the twelve issues.  The summary papers were brought to the Multi-Stakeholder Advisory Committee where discussions were facilitated by the consultants. after which the papers were translated and posted on the City’s web site for public review and commentThe consultant then submitted draft policy recommendations to the City on each issue. At the request of the Advisory Committee, these policy recommendations plus staff comment were brought back for a final review workshop.  The opinions of the Advisory Committee were also clarified at this time.  The result of this process is provided in Annex  B.  Finally, the consultants prepared more detailed position papers on each issue, and these were the basis of the consultants’ policy recommendations.  Staff considered the input from the stakeholders during Phase One as well as the recommendations from the team of MacViro, RIS International and Dillon Consulting.  (Annex A provides a summary of the consultants’ recommendations and comments from the Multi-Stakeholder Advisory Committee and Environmental Advisory Committee member).

 

 

DISCUSSION

 
As a result of the discussion, dialogue and consultation in Phase One, and given the interaction between some of the issues, staff has developed a number of strategic directions that Committee and Council are being asked to approve.  Approval of these directions will help focus some of the Phase Two activities and work, and will allow staff to come back with subsequent reports guided by these directions.

 

1.         Waste Diversion Goal

 

That the City increase its efforts to achieve higher waste diversion with a minimum target of 40 percent, and that options to increase diversion up to 70 percent be considered in Phase Two.

 

In Ontario in the late 1980s, it became clear that a landfill capacity crisis was approaching, and siting new landfills was becoming more difficult and more expensive.  Numerous failed landfill-siting processes stressed the need to reduce the reliance on landfill, which had become the cornerstone of most waste management strategies.  The federal governments in Canada and the United States, along with provincial and state governments in both countries, tackled the waste management issue as a crisis, investing considerable time and effort in promoting waste diversion through various policies and funding programs.  States and provinces, as well as numerous municipal governments, adopted specific waste diversion goals (such as 25 percent or 50 percent) to be achieved by very specific dates (1992, 1996, 2000).

 

The early diversion goals of 50 percent were set without analysis of what achievement of the goals would require in terms of both finances and waste processing technologies.  The time frame (as much as 13 years into the future) seemed sufficient for new technologies to develop to meet the aggressive goals identified.  In practice, many municipalities with a combination of recycling and composting achieved goals of 25 percent, but only one location (Halifax, Nova Scotia) actually achieved the 50 percent diversion goal in the time stated.

 

In recognition of a looming landfill crisis, the Province of Ontario set a waste diversion objective of 50 percent reduction in the amount of waste disposed per capita in the Province. The goal was announced in 1989, with an achievement date of the year 2000.  It used 1987 as the benchmark year against which progress would be measured.  The Province also set an interim goal of 25 percent reduction in per capita waste to landfill by 1992 that was met as a result of two factors:

 

Ÿ         Significant financial support to get recycling systems up and running across Ontario from the Provincial Government and also the Ontario Multi-Media Recycling Inc. (OMMRI) that contributed $45 million to infrastructure development; and

Ÿ         Provincial 3Rs regulations that required municipalities of a particular size to provide curbside recycling, and also leaf and yard waste and backyard composting programs.

 

In 1997, the Official Plan of the former Region of Ottawa-Carleton adopted an objective to encourage a waste minimization equivalent to the Province’s 50 percent diversion by the year 2000.  By 1999, it became clear that the 50 percent diversion goal would not be met.  In awarding the 1999 residential waste collection contracts, the former Region acknowledged that its waste diversion goal would not be met; however, staff was directed to establish a viable demonstration project.  This project became the Compost Plus pilot.

 

In addition to the landfill capacity crises, there were a number of reasons for provincial or municipal governments to set waste diversion goals:

 

Ÿ         Goals are a good management tool to measure performance of the waste management system;

Ÿ         There is strong support for the opinion that goals are critical to encourage waste diversion and “stretch” the system to be as good as it can be;

Ÿ         Waste diversion goals provide a framework and rationale for continuing efforts to divert more waste from landfills.  Without higher goals, cities can stop when they have achieved a diversion level that may not be optimal;

Ÿ         Goals are essential to provide a rationale for moving from convenient, usually low-cost systems that divert small amounts of waste and dispose of large amounts of resources to potentially more challenging, higher-cost systems that divert more waste from disposal to useful purpose;

Ÿ         Goals define the criteria used to evaluate new technologies as they are presented to Council and staff.  If a new technology helps achieve a previously defined goal, then it deserves further consideration using other evaluation criteria;

Ÿ         Goals are expected by advocates and environmental activists, as a community is not considered to be serious about waste diversion or committed to waste diversion unless specific goals are identified;

Ÿ         Goals force waste managers to measure progress, which is a good management discipline.  A system must be measured to be well managed;

Ÿ         Communities establish waste diversion goals in order to set a directional focus for efforts and provide a rationale for waste diversion activities.  They also provide a good management tool from which to measure performance and progress.

 

Goals are often in place in communities which have no landfill crisis (for example, Winnipeg and Seattle) but are nonetheless committed to waste reduction for various reasons, including a philosophy of reducing reliance on landfill, resource conservation, sustainability, environmentally-responsible behaviour and policies.

 

There are some drawbacks to identifying specific goals, although these are not considered significant and can be dealt with by instituting on organized and well-designed process.  The most significant drawback of waste diversion goals is that the goals are sometimes set without sufficient analysis of the funding and technologies required to achieve these goals.  This level of analysis is critical to successfully educate the public about the impacts and implications of different goals, so that the community can choose a goal that makes practical and economic sense for their own circumstances.  This approach is recommended for Ottawa.

 

The commitment to a high goal requires commitment to different approaches and technologies.  Simple rules of thumb can be used to guide discussions with the public, and also to provide an indication of cost estimates of the impacts of goals.

 

The current rate of 32 percent waste diversion is not enough on a go-forward basis.  Staff believes 40 percent waste diversion can be achieved by implementing garbage bag limits, increasing by-law enforcement, and implementing an ongoing education program.  A higher diversion rate of 50 percent can be achieved by adding household organic waste to the (single-family) curbside diversion effort as proven during the first full year of the Compost Plus pilot, and 70 percent diversion may be achieved by diverting organic matter from the multi-family sector.

 

The two high diversion scenarios can be achieved in two different ways.  One depends on high householder participationand relatively inexpensive  and sorting, thus reducing processing requirements.  Alternatively, the sorting requirements for the residents could be reduced, but higher processing costs would result.Alternatively where participation is low, it is possible to resort to mixed waste processing, at a higher processing cost as would be required from apartments.  Significant progress on waste diversion from apartments will likely require a broad mix of waste processing capability.  The down side of this approach is that mixed waste processing produces Grade B compost that is classified as a “waste” in Ontario, and is thereby difficult to market.

 

Ongoing work in Phase Two will review the program design options to achieve the various diversion goals, as well as identify significant break points where incremental diversion increases link to significant economic or program changes, and then consult with the public to obtain its input on both the goals and the program design.  Phase Two will also involve a review of the previous 3Rs work, including focus on emerging issues (electronic waste), and the provision of household hazardous waste services.

 

2.         Public Consultation and Participation

 

That the City endorse public consultation, involvement and education as essential requirements to sustain waste management diversion at higher levels.

 

The existing waste diversion system in Ottawa requires residents to source separate recyclables as well as leaf and yard waste for separate processing.  The existing system for managing residential waste achieves a 32 percent diversion rate.  Resident participation in the existing recycling system is high. 

 

In spite of the current good performance record of 32 percent residential waste diversion, coupled with the relatively low waste generation rates for both single-family and multi-family households, a large amount of the residential waste is still disposed at landfill.  This waste contains significant amounts of both recyclables and organic material.  The options to increase waste diversion are as follows:

 

Ÿ         Encourage the public to source separate more recyclables and organics; or

Ÿ         Process the waste thrown out to recover more materials and value.

 

Given that a higher diversion target is being recommended, plans to reach these targets must consider the level of resident participation required for success with different approaches.  Options where the level of public engagement and involvement required is realistic are the only possible courses of action.

 

Even when residents take part in the recycling program, they do not recycle absolutely all the material that they could recycle, and the capture rate for materials from participating households is not 100 percent.  For these reasons, even a well functioning recycling program only captures about 80 percent of the material that could be captured.

 

The waste currently discarded from Ottawa multi-family buildings contains approximately 28 percent paper, 8 percent plastic, 6 percent glass and 5 percent metal, indicating that almost half of the multi-family waste stream contains recyclable material.  An increase in the recycling of this material is critical to achieving higher diversion of multi-family waste.  This issue needs significant attention and focus on how to increase resident participation in existing programs.

 

The trend elsewhere in Ontario and Canada is towards three-stream (recyclables, organics, garbage) collection, where the recyclables and organics are source separated by the household.  In Ontario, Toronto, Peel, York, Niagara and parts of Durham are implementing three-stream collection for their single-family residential sectors over the next few years.  To stimulate participation in higher waste diversion programs, enhanced public education programs are essential.

 

     A large majority of the general public will participate in a community-based program if the appropriate infrastructure, education and enforcement are provided.  Since this has been proven across the country, the City should continue to develop communications programs that support more public involvement and resident participation in current, as well as any future program. The City should develop comprehensive and effective communications programs as an integral part of implementing the Waste Management Master Plan.

 

3.         Extent of City Services

 

a) That the City continue to be responsible for ensuring the provision of all residential waste collection services to single and multi-family dwellings; and

b) That the City remove Industrial, Commercial and Institutional (IC&I) small businesses from municipal responsibility.

 

The City’s provincially mandated role is that of providing residential collection services to single-family residential properties.  Single-family residential properties are defined as six units and less.  Multi-family residential units are considered under legislation as Industrial, Commercial and Institutional (IC&I), and separate provincial legislation requires these property owners to provide service to their occupants.  In 1995, when Solid Waste Collection services were amalgamated under the Region of Ottawa-Carleton, the City of Ottawa was already providing collection services to all multi-residential buildings, and the decision was made by Regional Council to extend that service level to all multi-residential buildings.

 

The City currently services only 3,500 commercial establishments out of 28,000 total businesses in the City of Ottawa.  These units are receiving residential levels of service; that is, once-per-week curbside collection, with a five-bag garbage limit and curbside recycling.  This level of service provided by the City is insufficient for most commercial facilities.

 

Many communities are evaluating commercial waste collection services and the private verses public provision of these services.  One major reason for this consideration is the need to meet more stringent waste diversion goals and reduce the amount of waste being landfilled.  Much of the waste generated within municipal borders comes from the IC&I sector.  Municipalities may have greater influence on the waste generation and diversion habits of the IC&I sector if they become more active in providing the collection services. 

 

The question of what level of service to provide is interlinked with the financing of municipal solid waste services, and also the appropriate role of the City.  The above strategic direction is recommended for the City of Ottawa because:

 

Ÿ       The current level of service provided by the City is unsuitable for most commercial facility needs;

Ÿ       The City of Ottawa currently services only 3,500 commercial establishments out of 28,000 total businesses in the City;

Ÿ       Many other Ontario municipalities are slowly moving away from provision of commercial collection service; and

·        This is a necessary step to eventually moving all waste management services off the property tax base, as discussed in the section on Waste Management Funding.

 

The public has raised concern that there are not sufficient opportunities to recycle in Ottawa when outside the home.  The issue of public space recycling is being partially addressed on the City’s right-of-way by installation of recycling bins in public spaces throughout the City. 

 

The public has also raised a concern that businesses recycle less if cut off from City collection service.  The Ontario Waste Management Association (OWMA) estimates that Ottawa businesses recycle at least 40 percent of the waste they produce.  Much of the non-residential sector is beyond the City’s residential mandate, and is regulated in its waste reduction obligation by Ontario Regulation 102/94 Waste Audits and Waste Reduction Work Plans.  This regulation has sections dealing with retail shopping establishments, retail shopping complexes, large construction projects, large demolition projects, office buildings, restaurants, hotels and motels, hospitals, educational institutions and large manufacturing establishments.  For these facilities, the obligation rests with the owners.  Not all City-owned facilities are covered by this regulation. 

 

The City’s role in promoting waste diversion in the private sector could range from non-existent to actively monitoring and encouraging.  In the past, the City’s role has been limited. City staff has worked with the Business Improvement Area associations to introduce waste reduction and recycling programs in the IC&I sector.

 

With respect to municipal facilities, Real Property and Asset Management Branch of the Corporate Services Department is currently reviewing waste diversion in all City facilities and will report back with the 2004 budget preparation.

 

Given that material diverted from landfill, regardless of the source of origin, helps preserve landfill capacity, staff will undertake a best practices review and report back on strategies and related cost implications to support the non-residential sector.  It is anticipated that the review would include evaluation of municipal options to regulate waste diversion in the non-residential sector, dialogue and review of best practices with waste management companies and their efforts to support waste diversion, examples of municipal program interaction with educational system, to name a few.

 

Work in Phase Two on this issue would have three key components:  (1) development of a strategy methodology and timing to eliminate service to 3,500 IC&I customers; (2) further review of funding impacts; and (3) report back on a best practices review of options that support non-residential waste diversion.

 

4.         Landfill Strategy

 

a) That the City retain its two landfill sites in public ownership as strategic assets that benefit the community;

b) That the City continue to reserve landfill disposal capacity within the City for locally-generated solid waste; and

c) That the City recognize the value of conserving landfill capacity, and

consider the export of residential waste where economics warrants.

 

The City owns two landfill disposal sites.  The main site is the Trail Landfill with a remaining capacity of 1.8 million cubic meters (m³) as of November 2001.  With the expected landfill expansion approval early this year, an additional 6.0 million m³ of capacity will be added to the site providing an added 10 to 40 years of site life, depending on growth and waste diversion goals.  The City’s other site is the Springhill Landfill with a remaining capacity of 1.1 million m3.  It receives municipal waste from the Osgoode area, as well as contaminated soils, and  construction and demolition waste from Eastern Ontario.

 

Assuming that the City receives approval to expand the Trail Landfill, it is reasonable to suggest that the landfills will have a minimum 20-year-plus site life to approximately the year 2022.  Twenty years is a normal long-term planning period for a landfill.  As Certificates of Approval (C of A’s) for landfills are increasingly difficult to obtain, and conditions of approval become more and more stringent, possession of current C of A’s are valuable assets to municipalities and private landfill owners. 

 

In 1996, the operation of the Springhill Landfill was contracted to Tomlinson Environmental Services Ltd.  Although some immediate site enhancements were made by the private sector operator, the landfill pre-dates some of the modern requirements to ensure environmental protection.  Staff and Tomlinson are currently reviewing the existing agreement with the intention of revising that agreement in such a way as to further respect the business aspects of the original agreement and, at the same time, mitigate any long-term environmental effects.

 

The current residential waste disposal operation in the City uses both the two City- owned landfill sites and a private landfill site owned by Canadian Waste Services (CWS).  Currently, 67 percent of residential waste goes to City-owned landfill sites, and 33 percent goes to the CWS landfill site.

 

The City does not currently export residential waste out of the City, nor is residential waste imported to City landfill sites.  The current agreement with private landfill sites in the City “reserves” capacity for City-generated waste.  For example, 90 percent of the CWS landfill site capacity and 75 percent of the Waste Services Inc. (WSI) Capital landfill site is reserved for City waste from all sources.

 

In terms of landfill disposal self-sufficiency, there is a long track record in the City (formerly the Region) of trying to protect disposal capacity as an asset of the community.  The current agreements acknowledge some of the private sector’s business concerns that historic contracts and waste generation and disposal needs do not necessarily coincide with municipal boundaries.  Private operators and the City need some flexibility to address the business realities of waste management.

 

The City’s vision of sustainability, however, should not be threatened by economics and bottom-line financing concerns.  As per the existing agreements, which generally preserve future landfill disposal capacity for the residents and businesses of Ottawa, the private sector should be allowed some import of waste, and the City may consider some export.  The City, however, should monitor the movement of waste and strive to maintain a sustainable balance between imports and exports, and a consistent policy approach considering similar materials such as biosolids and septage.

 

Anticipating some resolution or finalization of the Trail Landfill Environmental Assessment and the ongoing Springhill Landfill dialogue, Phase Two work should include an analysis of the use of current City disposal capacity addressing the question of using City capacity versus private-sector capacity, and formulate business plans for both sites.

 

5.         Technology and Environmental Considerations

 

That the City monitor, test, evaluate and implement initiatives that leverage technology or environmental benefits, as appropriate, over the course of the Plan.

 

Waste management activities are at the forefront of technology and environmental innovation. In addition to the direct environmental impacts related to the collection, processing and disposal of discarded material, environmental impacts can be seen in the following:

 

·   Trucks used to collect and transport garbage, recyclables and organics use diesel fuel that generates CO2 emissions and other contaminants such as particulate matter, sulphur dioxide, nitrous oxide and volatile organic carbons;

·        Landfills produce methane emissions from the decomposition of organic material in an anaerobic environment.  Methane is 21 times more powerful a greenhouse gas than carbon dioxide; therefore, controlling the release of methane into the atmosphere has a significant impact on greenhouse gas emissions, which are measured as CO2 equivalents;

·        Recycling material has a significant impact on the energy required to produce materials, as it takes considerably less energy to produce materials from recycled material rather than virgin stock.

 

Historically, the City has taken steps in its waste management operations to reduce environmental impacts.  Contract design has looked at fleet operations; and in 1999 resulted in a contract that would allow the use of compactor trucks to collect recyclables and hence carry a greater quantity, thus reducing vehicle requirements.  Landfill gas has been flared for environmental reasons at the Trail Landfill site since 1992, and the City is currently exploring options to generate “green power” from that gas.  In addition, the City has participated in a pilot project with Natural Resources Canada investigating the use of micro-turbines running on landfill gas.  Recycled products such as aluminum require 96 percent less energy to process than virgin materials. 

 

New and innovative technologies continue to appear to address various waste management needs.  These vary from automated collection vehicles to new processing schemes for various forms of waste.  Some of these technologies are subject to Provincial approval under the regulatory Certificate of Approval process.  In considering these technologies, there are many variables, including the nature and source of the incoming material, the process, and finally the output material and residue, and what can be done with these materials.  Some examples include:

 

·        Co-composting of leaf and yard waste or possibly some form of organic material with biosolids to produce a marketable end compost;

·        Anaerobic digestion of any one of a number of possible waste streams, producing bio-gas and a marketable end product;

·        Enhanced recycling technology to process a fully commingled fiber and container stream while still producing quality recyclable end products;

·        Thermal treatment of contaminated soils to produce inert fill.

 

Quite often these and other technologies offer further environmental benefits as well when compared to current processes.

 

Although it is impossible for the City to become involved in supporting research and innovation in all these areas, it must stay abreast of developments; and, where appropriate, may choose to test or pilot certain systems.  In that the best opportunity to implement significant technology change, which impacts the whole waste stream, coincides with the review and re-call of major tenders, the practicality of making significant change may be limited to those intervals when contracts are being reconsidered.

 

In conjunction with the Program Design work of Phase Two, new technologies will be considered on an economic, environmental and regulating compliance basis, and brought forward to Committee and Council, as they contribute to meet waste management goals.

 

6.         Waste Management Funding

 

That the City develop strategies to ensure waste management costs are recovered on a user-pay basis.

 

Prior to amalgamation of waste management services in 1995, funding was raised by various methods.  The Region financed waste management programs primarily through tipping fees charged to the lower-tier municipalities, the lower-tier municipalities raised funds as either a portion of the property tax or as a flat fee.  Post 1995, most of the funding has been raised from the property tax.  Tipping fees have not been reviewed, as they generally became a flow-through cost and only impact the limited amount of revenue from non-residential fees at the Trail Landfill.  The Springhill Landfill operating agreement with Tomlinson Environmental Services Inc. generates revenue to the City of approximately $200,000 per year. 

 

Some municipalities separate waste management services into a separate utility or cost-center, making waste management services financially independent and also self-financing.  Utility programs for waste management follow other utility-based systems used to charge customers for continual service, such as electricity, gas and water. Traditional utility services are characterized by the administration of a uniform charge in monthly, bi-monthly or annual installations.  Typical services based on the utility/flat fee principle include local telephone bills, flat-rate water bills, cable television rates and Internet service rates.

 

The utility/flat-rate principle can be effectively used to fund waste management services.  Municipalities can remove waste management costs from the property tax bill, and evenly distribute the costs among householders.  Some of the reasons why communities have adopted the utility approach to waste management are:

 

Ÿ       Charging households for waste management services based on a flat fee/utility approach enables householders to better understand the cost to provide waste management services rather than the information being buried in the property bill;

Ÿ       It continues to provide a stable revenue base; and

Ÿ       The utility approach offers possible transition to full user pay, where residents pay according to usage.  This eliminates the regressive taxation approach currently in place for waste management.

 

Many Ontario municipalities finance residential waste management costs through general property tax revenues.  Often, the IC&I sector subsidizes the cost to provide residential waste management services through municipal tax payments.  This situation makes it impossible for residents to ascertain the true cost for the municipality to provide residential waste management programs.  Consequently, most residents do not understand how much an integrated waste management program costs or what portion of their tax bill pays for waste management services.  The cost of the average Ontario single-family household waste management system is between $10 and $16 per month ($125 and $175 per year) for integrated waste management services.  Compared with other services (for example, electricity, gas, and telephone services), waste management is relatively inexpensive, especially when the level of service and number of diversion programs offered are taken into consideration

 

Over the past decade, there has been a push by municipalities to reduce expenditures and transfer service costs to the user in the form of user fees.  Until relatively recently, the Ontario Municipal Act prohibited municipalities from charging user fees for waste management services.  In 1993, the Ontario provincial government gave municipalities the authority to charge variable rate fees based on waste volume or weight under the Municipal Statute Law Amendments (see below).  This change opened the door for municipalities to explore innovative ways to charge for waste management services. The amended Municipal Act, which was enacted 01 January 2003, provides greater flexibility to municipalities to develop fees for different services.

 

Communities have reported that establishing a separate waste management utility fund and identifying it as a separate flat fee makes them more accountable to the public for their expenditures, and ensures that the money is more carefully spent.

 

The Long Range Financial Plan: First Steps indicates that property taxes are an ineffective method to fund the bulk of services that municipalities provide.  In that only a portion of the IC&I sector currently receives services, and it is being suggested that that service be discontinued, this would make the portion of the non-residential property tax allocated to solid waste not only ineffective, but unfair.  The Long Range Financial Plan (LRFP) also suggests that a new user-fee policy should be considered.  The fiscal options with respect to waste management need to be reviewed.  This would also provide an opportunity for residents to get a clear view of their waste management costs.

 

 

NEXT STEPS

 

Following confirmation of the above strategic directions, the next steps in the Waste Management Master Plan are outlined below and are being proposed as project categories for Phase Two.

 

As collection contracts need to be designed, written and tendered by end of year 2003, solid waste collection contracts, therefore, become a driving factor in the timing of the Phase Two workload for the Waste Management Master Plan.  The attached timeline, Annex B, is being proposed for the following plan categories:

 

Collection Program Design – Completion June 2003

 

It is proposed that staff proceed with provide program design options for single and multi-family residential units that would, at minimum, optimize the current program to achieve greater diversion and provide options to move towards a target of 50 and 70 percent waste diversion.  These options would include program details, technology review, process facility requirements, diversion potential, estimated costs, and implementation schedules for consideration and selection of the preferred option and diversion goal.  Decisions by Committee and Council in June 2003 will form the basis of the detailed contract design for collection service until the year 2010, and perhaps beyond.

 

Efforts in this work element will reflect and/or develop strategic directions 1, 3a and 5.

 

Public Consultation/Involvement and Education – Two Phases

 

1.    Phase One - Public Consultation– Program Design – June 2003

It is proposed that staff prepare a public consultation strategy to keep the public involved and informed, ranging from the program design and selection phase through implementation of the next generation service delivery contracts.  This will ensure public discussion and input on Phase Two options, and provide input for Committee/Council decision on Collection Program Design in June 2003.

 

Public consultation will also address the options of higher householder participation versus increased processing costs.  Efforts in this work element will reflect and/or develop strategic directions 1, 2 and 3a.

 

2.    Long-Term Public Education Plan – First Quarter 2004

A long-term public education program must be developed to support the residential service delivery, as well as outline the effort and investment to support other sectors, including businesses and schools.

 

Efforts in this work element will reflect and/or develop directions 1, 2, 3a and 3b.

 

Facility/Technology Strategy – Fall 2003

 

If new facilities required for the processing of non-waste materials are identified, and public-private partnerships are considered as a means of establishing future waste diversion infrastructure, once the Waste Collection Program design is established, the strategy with respect to public-private options, including siting requirements, can be developed.

 

Efforts in this work element will reflect and/or develop strategic directions 1 and 5.

 

3Rs and Other Issues – Fall 2003

 

The 3Rs Study (1995) identified many different options for reducing, reusing and recycling solid waste.  This study helped define the waste management programs that have since been conducted.  The preparation of the Waste Management Master Plan provides an ideal opportunity to update the City of Ottawa’s strategy regarding two of the 3Rs, that is reduce and reuse.  The Environmental Advisory Committee indicated that this aspect of waste management should be addressed in the plan.

 

In addition, there are new components of the residential waste stream that must be considered in the Waste Management Master Plan.  In particular, the quantity of waste electrical and electronic equipment (WEEE) is expected to double over the next ten years.  It is proposed that staff continue to monitor related product stewardship programs and recovery efforts with a view towards the development of a local WEEE collection strategy.  This element would also include a review of the current Household Hazardous Waste program.

 

Efforts in this work element will reflect and/or develop strategic directions 1 and 5.

 

 

Landfill Strategy – First Quarter 2004

 

It is proposed that staff develop a landfill capacity use and business plan for each of the City’s landfill sites, the Trail Waste Facility site and the Springhill Landfill site.  The business plan would include, but not be limited to, goals for the operation of the sites, including the landfill fill area, the composting site, the household hazardous waste facility, as well as options for use of other lands at the site.

 

Efforts in this work element will reflect and/or develop strategic direction 4.

 

Funding Options – First Quarter 2004

 

It is proposed that staff develop a range of detailed funding options and implementation strategies for consideration in Phase Two, for the Waste Management System that would address the commercial cross-subsidization of the residential system, and promote an awareness of the full costs of waste management.  This phase would also involve a review of landfill tipping fees.

 

Efforts in this work element will reflect and/or develop strategic direction 6.

 

Ongoing/Short Term Initiatives

 

·           Continue to monitor and analyze public participation and acceptance of solid waste programs;

·           Implement ongoing waste characterization studies (waste audits) to assess the effectiveness of the blue and back box programs and to identify further recovery opportunities;

·           Continue to monitor the Compost Plus pilot, and move to replace household collection containers that do not work well with ones that do;

·           Identify means of improving collection efficiencies and reducing costs by testing state-of-the-art co-collection equipment;

·           Optimize current diversion programs related to household hazardous waste, the “Take it Back! “program, and leaf and yard waste diversion;

·           Investigate opportunities to increase awareness of the true costs of waste management and the benefits of waste diversion; and

·           Best practices review of municipal support to non-residential sector as it relates to waste diversion.

 

Strategic direction 6 is reflected in this work.

 

All of the proposed strategic directions would be completed over the next fourteen months.  While Phase Two of the master plan will initially focus primarily on Program Design and Public Consultation/Awareness, the other endeavors, including Facility Strategy, and Funding Options, would be conducted as separate or parallel assignments.  It is the intention of staff that each of these planning components would be combined to create a single integrated Waste Management Master Plan that will take the City forward through the next twenty years.

 

 

ENVIRONMENTAL IMPLICATIONS

 

The development of an Integrated Waste Management Master Plan will be a key element in minimizing the impact on the environment and ensuring a sustainable approach in the management of solid waste within our community.

 

The development of an Integrated Waste Management Master Plan is an integral sub-plan of the Environmental Strategy, which is one of the five growth plans of the Ottawa 20/20 planning process.  The Environmental Strategy is a strategic plan to guide programs, initiatives and decision-making towards responsible management of the environment within the City and community, over the next 20 years.

 

 

RURAL IMPLICATIONS

 

An Integrated Waste Management Master Plan will review all levels of services from a systems perspective.  Depending on the results of this assessment process, there may be rural (and urban) implications regarding service delivery. 

 

 

CONSULTATION

 

The public consultation component of the Integrated Waste Management Master Plan project, Phase One, was conducted under very tight timelines.  Nevertheless, a number of activities were undertaken by staff to bring the project into the public realm and to get feedback from stakeholders.

 

In September, a Multi-stakeholder Advisory Committee was created, and participated in a series of three workshops in which twelve issues were addressed.  Preference for the workshop format was based on the belief that the twelve strategic issues would be too complex for the general public to respond to in the very short amount of time available.

 

This Committee was comprised of representatives from the Environmental Advisory Committee (EAC), Landfill Optimization Liaison Committee, Ontario Waste Management Association (OWMA), Business Improvement Areas (BIAs), Building Owners and Managers Association (BOMA), the Ottawa Chamber of Commerce and an environmental advocacy group (Sierra Club).  Three-hour workshops with the Multi-stakeholder Advisory Committee were conducted in 2002 on 16 and 30 October, 13 November, and 03 December. 

 

In October 2002, Solid Waste Services Division staff presented a summary of the Waste Management Master Plan project to the EAC.  The EAC created a sub-committee to coordinate their response to the master plan initiative. 

 

One of the recommendations coming out of the first workshop with the Multi-stakeholder Advisory Committee was to include waste management questions in the November omnibus survey conducted by Decima Research Inc. for the City.  This was completed and the results of the survey are attached in Annex C.

 

To garner broader public input on the twelve key issues, the summary papers were posted on the City of Ottawa Web site, and 1000 copies of the twelve-issues document were distributed to the City’s libraries and Client Service Centres.  To publicize this project and invite feedback, two letters were sent to 250 community groups informing them of the Waste Management Master Plan and where to access the information.  Finally, a small advertisement was displayed in the City’s Activity Guide to identify the project, its schedule, and how to get involved.

 

The Environmental Management section of the Development Services Department has also reviewed this report.

 

As has been evident in the Official Plan consultations, the community places great value on the environment in which they live.  Throughout the Phase One consultation, various forums repeatedly told us that the public needs more information on waste management issues before it can provide input.  Depending on the issue, the development of the strategic directions may include significant public consultation to assist Committee and Council in making their final decision.

 

 

FINANCIAL IMPLICATIONS

 

Phase One of the Waste Management Master Plan projected budget cost is $99,050, including GST.  It is now proposed that Phase Two will be divided into a number of elements.  The first grouping will combine the Collection Program Design and the 3Rs and Other Issues, with a budget estimated cost of $300,000.  The remaining elements are budgeted to cost $400,000.  Funds for all elements of this work were approved by Council in Capital Budget Project No. 900352, Solid Waste Planning.

 

Based on Current Provincial direction as outlined in Bill 90 (Waste Diversion Act) and efforts of the groups such as Waste Diversion Ontario and Stewardship Ontario, it appears increased waste diversion efforts will see financial support from the Province of Ontario in the short term.  The City’s 2003 Operating Budget includes an estimated recovery of $1,600,000 based on the performance of the Black/Blue Box recycling system.  As the Province considers its support for future waste diversion initiatives such as organics, it will likely tie funding to program performance as in the case of recycling.  Hopefully, the future holds sustainable support for the municipalities and their waste diversion programs.

 

 

ATTACHMENTS

 

Annex A           12 Key Issues - Policy Recommendations and Comments

Annex B           Timeline

Annex C           Market Pulse Survey

 

 

DISPOSITION

 

The Originating Department will proceed with Phase Two of the Integrated Waste Management Master Plan, guided by the strategic directions and next steps as outlined in this report.

 


Policy Recommendations and Comments                                      ANNEX A

Table 1: Public Consultation Strategy
Summary of Policy Recommendations

Consultant’s Recommendations

 

Multi-Stakeholder

Advisory Committee

EAC Member Comment

The City should work together with stakeholders to develop a Master Plan that addresses their concerns and issues.  To accomplish this, the following objectives have been set:

Ÿ         Early and open consultation to ensure that all issues are on the table.

Ÿ         Opportunity for involvement of stakeholders.

Ÿ         Provide access to technical information and staff to facilitate stakeholder understanding of the project.

Ÿ         Provide adequate time for input.

Ÿ         Timely response to questions/comments that are raised.

Ÿ         Integration of consultation input into decision making.

Ÿ         Flexibility in the implementation of the consultation program to incorporate public input.

The City will monitor the consultation program throughout the life of the project to ensure that the goal and objectives are being met.  Revisions to the strategy will be made as required.

The City needs to raise general awareness of residential waste management and educate the public about this project and what they can do to reduce waste.  The following suggestions have been made at advisory committee meetings:

·         Make use of the media

·         Make the message real to people

·         Foster civic pride, provide incentives

·         Include targeted consultation with specific groups

·         Use focus groups, polling

·         Long term awareness campaign

·         Increase the distribution of information through networking with interest groups, universities, elected officials

·         Provide more emphasis on educating kids

·         Some of the key messages include: cost of service, benefits of diversion, what people can do

Since public consultation is so important City needs to allocate sufficient time and funds.

The City should promote/ educate the waste mgt. Issue with the public (e.g., organic waste diversion, the cost of collection, processing and/or disposal, etc.).  Special interest groups should be included in this effort.

 

The public should be consulted. However, experience suggests that typical approaches to public consultation are not highly effective: “Involvement is the whole thing” and necessary to devise a strategy which addresses financial sustainability.  Need to clearly identify alternatives, including cost(s) re action and inaction and progressive in-between steps.  Time constraints make it difficult to be innovative but it is needed.  Over the longer term, once costs are better understood, the EAC might be able to run a major workshop with City staff on the progress of WMMP over the next 20 years – Where are we going and how are we going to get there?


Table 2: Waste Diversion Goal
Summary of Policy Recommendations

Consultant’s Recommendations

 

Multi-Stakeholder

Advisory Committee

EAC Member

Comment

The City should adopt a broadly defined goal to reduce the amount of waste both generated and disposed from City of Ottawa residential sources over time, consistent with sustainable development principles stated in Ottawa 2020 vision of a green city.

The City should adopt a goal to divert 50% of residential waste by 2013 (10 years), and 70% of residential waste by 2018 (15 years).  These values are interim benchmarks towards ultimately higher diversion goals, as and when these become more technically and economically achievable in the future.

A zero waste goal is not practical and thus should not be adopted for Ottawa.

The City should have a principle-based goal for residential waste.

To have a specific goal, need to have a better handle on technologies, programs and costs.

By 2020, more than 50% of all wastes will be diverted from the landfill:

§         Implement organic collection as soon as possible

§         Optimize the current system

§         Reduce the number of garbage bags per household to 1

§         Pay premium on the extra bag

§         Target education/target incentive and enforce

The IC&I sector should match the residential waste diversion and be rewarded for performance.  The City should monitor the amount the waste generated throughout its residential and IC&I community.

As far as a specific waste diversion goal, this should be combined with a waste reduction goal. More emphasis is required on overall waste reduction.

There should be a goal of reducing bags collected curbside to no more than 2 for average residential pick-up within 10 years. This should be achieved progressively with clearly defined targets that people understand, and the social, economic and environmental benefits of doing so should be clearly explained. A sudden introduction of ‘bag’ fees before the waste reduction strategy should be avoided to prevent haphazard dumping.

 


 

Table 3:  Role of the City
Summary of Policy Recommendations

Consultant’s

Recommendations

 

Multi-Stakeholder

Advisory Committee

EAC Member Comment

The City should be responsible for the provision of waste management services to the residential sector, both single family and multi family sectors.

Residential collection services should be contracted out to the private sector as long as there is sufficient competition to ensure the City receives a fair and reasonable price.  In cases where there is inadequate competition, the City should compete with the private sector through a managed competition process.

The City should not be directly responsible for the provision of service to the IC&I sector with the exception of buildings for which the City is responsible and public spaces.

Although the City should not take any direct responsibility for waste management in the IC&I sectors, the City should:

§         Monitor and encourage waste diversion activities in these sectors  (to provide environmentally sound leadership).

§                  Monitor and take appropriate action to ensure that there is adequate processing and disposal capacity to service the needs of these sectors (to foster economic well being).

The City should continue with single-family residences but there were differing points of view on whether the City should maintain service to multi-family (MF) buildings.

If the City withdraws from MF service:

·         Need to determine if building owners should get a tax rebate.

·         Recycling from these buildings might decrease.

·         Costs to MF buildings might go up.

·         City might reduce its costs.

·         The City should not provide IC&I service.

 

The City should continue with the status quo:  Serve the single-family (curbside), multi-family buildings with less than 6 units and small businesses (3,000 over 26,000). 

The City should play a lead role in reducing all solid waste generated from all local non-residential generators.

Should the City continue in the role of landfill operator and collector of household hazardous waste (HHW)?  With respect to the former, the City should retain complete control over the landfill sites. In regard to HHW, it would be desirable for the City to play a role but the private sector may be better able to develop markets for diverted materials. Specific initiatives should be encouraged in this regard. Perhaps this sector could be best handled by public-private partnerships.

 


Table 4:  Financial Sustainability
Summary of Policy Recommendations

Consultant’s Recommendations

 

Multi-Stakeholder

Advisory Committee

EAC Member

Comment

The City should apply full cost accounting principles to identify the total cost of the residential waste management system.

The City should adopt a goal of full cost recovery of the costs for residential waste management over time.

The City should adopt a goal of ultimately disentangling residential waste management system costs from the property tax system.

The City should develop guiding principles for the introduction of a “Direct Service Fee” for the collection of residential SF solid waste (where all households would pay the full cost of the residential waste management system).

There were a number of points raised regarding how the cost of residential solid waste management should be allocated as follows:

The full cost of SW service should be fully identified

·         The cost of SW service should be born by the residential households

·         In other situations we are all taxed for the greater good even if we don’t receive the service (e.g. education) so maybe this is appropriate for waste management

·         Cost to residents should be a flat rate based on service

·         Cost to residents should be based on property assessment

·         There was some concern about creating another “utility”.

Financial stability is important for WMMP programs as a whole but whether each individual program must be self-supporting or not should be open for discussion. Clearly the garbage issue should be one where the user pay principle should apply and it would be preferable if it was moved off the property tax base because it would make people much more aware of the real cost.

 

Should certain sectors be subsidized? That could certainly be looked at. This is another issue which needs some public debate but the City should come out with a strong stand that it must be done and then let the public help to decide how best it can be achieved.

 

 


Table 5:  Landfill Self-Sufficiency
Summary of Policy Recommendations

Consultant’s

Recommendations

 

Multi-Stakeholder

Advisory Committee

EAC Member Comment

As the City is responsible for residential waste disposal, it should ensure that the long-term availability of disposal capacity is under its control.

As the Trail Landfill meets the City’s long-term needs for residential waste disposal, and it is difficult to obtain additional capacity, it should remain in public ownership as the main residential disposal site.

As the Springhill Landfill is not needed to meet the City’s long-term residential waste disposal needs, its future use should be determined in Phase 2.

For its residential waste disposal needs, the City should continue to use private disposal facilities for a portion of the waste stream where it is in the best interests of the City.

Although the City is not responsible for IC&I waste disposal, it recognizes the importance of this service to the City’s business community and should monitor the disposal capacity available for the IC&I waste stream.

Since Trail Road expansion has not yet been approved by the MOE, staff members were cautioned that assumed capacity is not certain.

20-25 years is an appropriate planning period for landfill disposal capacity.

The AC did not know what the competitive options were:  the full financial picture was missing.

Mixed views regarding ownership of landfill disposal capacity:  public vs. private.  Cost, level of service and on-site mgt. Very important.

The City should consider contracting out landfill operation as long as it can be proven to be cost effective and the landfill is operated in the same manner as it would be if the City were operating (i.e. same operating procedures, environmental controls, etc.)

The City should transform the Springhill landfill into a dry landfill.  C&D waste (etc.) could be sent to the Springhill Landfill for processing.  Or the City could sell this landfill.

 

If Ottawa is to be ‘green’ and achieve a sustainable future it clearly must be self-sufficient in waste management as in many areas. Perhaps it would be possible to reserve the Springhill site for specialized uses such as clean, dry and bulky waste, thereby further reducing the demand for space at Trail Road and extending its life further. In fact it could become a site where clean fill is deposited and/or picked up by those needing it.  Another possibility would be to target waste disposal by geographical area to minimize the haulage costs and resulting pollution.

 


Table 6:  Import and Export of Waste for Disposal
Summary of Policy Recommendations

Consultant’s Recommendations

 

Multi-Stakeholder

Advisory Committee

EAC Member Comment

The City should continue to promote a policy that reserves landfill disposal capacity within the City for locally generated solid waste (i.e. the minimization of waste imports).

The City recognizes the value of its landfill disposal capacity and should consider the export of residential waste where it is in the City’s best interest to do so.

The use of external landfills could make sense for peripheral parts of the community – that is, where haul distances can be shortened.  This should be assessed in Phase 2.

The City needs to maintain its responsibility to ensure that landfill disposal capacity is available for RSW and export would provide the City with more options.

The export of waste is one way of protecting disposal capacity at Trail.

Export of waste will require the development of a transfer station infrastructure.

Both export or import could have an adverse impact on RSW diversion.

Caution was expressed that export also leads to import and more investigation in phase 2 is needed to determine if this is desired.

Two differing points of view were raised – that export should not go beyond national boundaries; and that borders should not matter

The City should manage all of the waste generated within its boundaries unless the environmental impact, landfill capacity and cost savings support the export of waste.  If the City imports residential waste, the city could export the same percentage outside of its own territory

 

If the City adopts self-sufficiency it should also ban imports and exports of wastes. Although exporting wastes to preserve landfill space in Ottawa may seem attractive, such an approach would not be taken by a city, which was trying to bill itself as green. The City should manage all its own wastes on its territory. It should not save capacity by exporting or destroy capacity by importing. The only possible justification for importing and exporting would be to save transportation costs and associated pollution in certain areas of the City that may be closer to other landfills than those in the City.  It should not be adopted as an overall approach to reducing tipping fees.

 

 

 

Table 7:  Commercial Collection Service Issues
Summary of Policy Recommendations

Consultant’s

Recommendations

 

Multi-Stakeholder

Advisory Committee

EAC Member

Comment

The City should eventually cease to provide commercial collection service.

The City should implement a gradual phase out process, which should begin with a bag limit, leading to full user pay for each bag of garbage (similar to Toronto) over time.

The City should eventually remove waste management as a category on the property and business tax bill to facilitate elimination of the expectation of municipal collection service. 

The City should explore alternative full cost recovery commercial collection service as a transitional interim step to elimination of commercial collection service over time.

There was a wide range of opinion regarding the provision of commercial collection service.

It was suggested that the City should limit itself to mandated (single family) areas only.

Representatives from local small businesses indicated that they wanted waste collection service because they pay municipal tax.

Local business did not have a view on whether a tax rebate was acceptable without knowing its value.

Some concern that diversion will decrease without municipal collection.

The City could have a role in educating/encouraging business to recycle as long as it was cost effective and provided additional benefit over the general public education.

The City should maintain the status quo on the commercial collection service.  By providing the service, the City could enforce better diversion behaviour by the small businesses. However, this is a very political and economical issue.

 

It doesn’t matter whether public or private service is used, but the City needs to maintain at least a minimal level of involvement to be able to monitor and predict trends and to deal with these on behalf of the citizens on an ongoing basis.

 


Table 8:  Public-Private Partnerships
Summary of Policy Recommendations

Consultant’s

Recommendations

 

Multi-Stakeholder

Advisory Committee

EAC Member

Comment

The City should consider public-private partnerships to develop any new required facilities. 

These partnerships should be structured on a project specific basis, with roles and responsibilities assigned on the basis of the specific needs of the individual projects.

 

The AC supported P3 endeavors as long as they were cost-effective.

The City should study any cost-effective partnership with the private for the management of the residential waste.  Long-term contracts should be designed to make sure that all the environmental impact and proper management are the same or better than industry standards.

 

If the City gets involved with PPP for the WMMP strategies, there needs to be an appropriate degree of flexibility built into them that changing waste disposal patterns can be accommodated without significantly increased cost to the taxpayer. Private partner should not be able to walk away and leave the City holding the ball.

 

 


Table 9:  Resident Participation and Involvement in Programs
Summary of Policy Recommendations

Consultant’s

Recommendations

 

Multi-Stakeholder

Advisory Committee

EAC Member

Comment

The City should explore and adopt policies that encourage increased participation in the waste diversion system.

A large majority of the general public will participate in a community-based program if the appropriate infrastructure, education and enforcement are provided.  Since this has been proven across the country, the City should continue to develop programs that require more public involvement.

The City should adopt a bag limit policy that gradually lowers the number of garbage bags collected per week, to encourage the public to fully utilize the recycling and organics source separation systems.

To stimulate participation in waste diversion programs, other jurisdictions have decreased the frequency of garbage collection. The City should review and assess this policy to determine if it has application potential in the local context has any value.

Where participation is deemed to be ineffective (e.g. apartment tenants), the City should consider technological solutions.

Unable to establish whether more or less public participation required without greater knowledge of existing programs and pilots.

Wide range of opinion expressed regarding the public’s role but also the issue of convenience was raised as an important element in any new program.  Nevertheless, education was identified as critical, particularly in local schools.

The general public needs to understand why the municipality is asking them to get involved in a program.

 

The City should continue to encourage citizens to sort recyclable materials.  This activity helps residents acquire awareness on the issue of waste. 

 

This issue is best discussed with the public through outreach activities of various kinds. It is through these in conjunction with some good rationales and costs that the City will determine the degree of further participation. There will always be uncooperative people and strategies need to be developed to try and pressure these individuals. Peer pressure may be the most effective and perhaps some differential charges based on getting whole streets or communities to co-operate to reach the next level of ‘green’ and achieve the lower rate may be desirable.

 

To involve the public, info. Workshops (etc.) need to be held at the community level across the city. An inter-community competition could be introduced. If possible an annual index could be developed with mapping of the most wasteful areas on a GIS map that could then be targeted for education.

 


Table 10: Greenhouse Gas Emissions
Summary of Policy Recommendations

Consultant’s Recommendations

 

Multi-Stakeholder

Advisory Committee

EAC Member

Comment

The City should consider greenhouse gas (GHG) along with other environmental impacts when evaluating technologies and approaches to waste management.

The City should not sell any GHG emission reduction credits until its 20% reduction target is achieved.  

This recommendation is beyond the scope of Solid Waste Services, as it should be considered in the broader corporate context.

 

It was generally stated that the City should do whatever it can to protect the environment whenever new systems or technologies are implemented.

The City should reduce GHG as much as possible and, at the event that the goal is surpassed; the City could sell the extra credit for profit if the rule permits

 

GHG reduction is clearly desirable but a proper evaluation would need to be done on a case-by-case basis for each technology or process considered. There are other environmental emission considerations for air and water. Whether GHG is the most important will need to be evaluated along with costs, social acceptability and wastefulness. With Kyoto fresh on everyone’s minds, this seems to take priority over other important issues. While important, it needs to be carefully weighed as only one factor in WMMP strategies. What proportion of the City’s targets could be met here versus traffic and other issues?

 


Table 11: Energy Recovery
Summary of Policy Recommendations

Consultant’s Recommendations

 

Multi-Stakeholder

Advisory Committee

EAC Member

Comment

The City should further consider energy recovery technologies.

To lead by example and in keeping with “Vision 2020”, the City should pay a premium for “Green Energy”.  This recommendation is beyond the scope of Solid Waste Services, as it should be considered in the broader corporate context.

When considering energy recovery in the evaluation of an option, the City should not include any additional “energy related” benefits other than the impact of energy sales revenue on the cost of the option.

 

Energy recovery is seen as a requirement. 

Advisory Committee members were unable to suggest more since the issue is technical and clearly one that requires informed cost/benefit analyses.

No agreement was reached as to whether residents would pay a premium for “certified green power” (i.e. that which may arise from the production of electricity from landfill gas).

The City should pursue the objective of recuperating potential energy and selling it as green power to citizens who would be willing to pay a premium.  The City could use this energy for its own operational need.

 

Over the coming years, the City should review and compare the available technology on the basis of energy recovery, cost effectiveness and the environmental health impact.

 

Energy recovery is an important strategy if it can be done (a) cost effectively, (b) without significant additional pollution effects which would be exported from the area (i.e. air emissions), and (c) if continuity can be assured. It should not be used as an excuse to continue the current level of waste disposal and so should only be considered if it can be done cost efficiently with lower waste loads. It is impossible to predict the next 20 years with any reasonable accuracy and as the current generation of children matures, they may well adopt a much more conserver society than has been apparent in recent years.

 


Table 12:  Integration with Biosolids
Summary of Policy Recommendations

Consultant’s Recommendations

 

Multi-Stakeholder

Advisory Committee

EAC Member

Comment

The City’s Solid Waste and Wastewater Divisions should co‑operate as appropriate in the utilization and development of new facilities including:

Ÿ         Incinerating residual solid wastes and biosolids.

Ÿ         The co-processing (composting or digesting) of organics from the multi residential mixed waste stream and biosolids.

Ÿ         The use of garbage grinders (garberators) to divert food wastes from multi-residential units, not connected to combined sewers.

Should incineration make sense for biosolids, the City should consider adding waste if it is cost-effective and if the technology is environmentally acceptable.

There was general agreement that co-composting (or bioreaction) of biosolids with apartment garbage should be considered further in Phase 2.

The idea of using garberators especially in apartments would maximize convenience and may lead to further diversion however, the additional infrastructure costs must be considered.

The City should compost the biosolids and sell it as Grade B, if possible. The biosolids could be used as ground cover for the Trail Road landfill and any other private landfill.  The City should compost the kitchen organic waste separately from the biosolids and sell it as Grade A.

 

The City should not promote the use of garbage grinders in single, multifamily unit and high-rise apartment because it will increase unnecessarily water consumption and use of electricity.  EAC has concerns about the capacity of ROPEC and the underground infrastructure.

 

Incineration should not be used to dispose of biosolids because it: a) uses a lot of energy and b) wastes a resource. Certainly kitchen organic waste can be composted successfully with care but inclusion of certain types of wastes may make this more difficult or hazardous. Grinding kitchen wastes and depositing to sewer would potentially significantly alter the raw sewage product needing to be dealt with at ROPEC with unknown potential infrastructure and process problems.

 


 

planning and contract timeline                                                        ANNEX B

 

 


 

 

 

 

 

 



ANNEX C

 

Summary Presentation of Market Pulse Survey made to the Waste Management Master Plan Advisory Committee workshop #4 (3-Dec-2002).


 


 

 




Decima’s Ottawa Market Pulse - November 2002

Topline Results for the City of Ottawa

 

Waste Management Plan

 

Field Dates:          November 21 – 27, 2002

Sample:                 402 Ottawa Residents

Sampling Error:   +/- 4.9%, 95% confidence

 
 

 

 

 

 

 


12C.  Which of the following best describes your current home [OMP Sept 2002]

       READ – CODE ONE ONLY

 

       %

       58             Single family home

       30             Town home or low-rise building

         9             High-rise apartment building                  SKIP TO Q.26C

         2             Farm or rural lot

                        VOLUNTEERED

         2             Other

         -             Don’t know/No answer/Refuse             SKIP TO Q.26C

 

13C.  Do you currently own or rent your home?

       N=366

 

       %

       77             Own

       22             Rent

         1             Don’t know/No answer/Refuse

 

14C.  Does your household currently participate in any of the City’s solid waste recycling programs, such as those involving the blue or black box?

       N=366

 

       %

       95             Yes

         5             No                                                                   SKIP TO Q.16C

            -           Don’t know/No answer                                    SKIP TO Q.16C

 

15C.  (IF YES) Which household waste materials do your household currently recycle on a regular basis?

       DO NOT READ – CODE ALL THAT APPLY; PROBE:  Anything else?

       N=347

 

       %

       71             Plastic containers

       65             Other paper

       64             Metal cans

       61             Bottles/glass

       61             Newspaper

       48             Cardboard

       14             Compost organic waste (kitchen, garden)

       13             Leaf/yard waste

         7             Hazardous waste (batteries, paints, oils)

         9             Other TO BE CODED

         1             Don’t know/No answer

 

16C.  (IF COMPOST NOT MENTIONED IN Q.15C or NO/DK/NA IN Q14C) Does your household currently compost kitchen and/or garden waste?  [OMP December 2001]

       SPECIFY WHAT TYPE OF COMPOSTING

       N=316

 

       %

         5             Yes, kitchen waste only

         5             Yes, garden waste only

       20             Yes, kitchen and garden waste

       69             No

         1             Don’t know/No answer

 

17C.  Much of the household garbage not currently being recycled consists of kitchen and garden waste.  Based on programs in other cities, the City of Ottawa is considering a new composting program in which each household would be provided with a separate container for storing kitchen and garden waste, which would be picked up on a regular basis.  This program would reduce the amount of waste going to landfill, which will extend its life and generate large amounts of beneficial compost product.

 

       How likely would you be to participate in this type of program if given the opportunity to do so?  Would you: [OMP Sept 2001]

       N=366

 

       %

       49             Definitely participate

       29             Likely participate

         9             Likely not participate                           

         6             Definitely not participate                                   

                        VOLUNTEERED
  3             Depends

         3             Don’t know/No answer                                   

 

18C.  How likely do you think that your neighbors would participate in this type of household organic waste  collection program?   Do you think they would:

       N=366

 

       %

       20             Definitely participate

       47             Likely participate

         9             Likely not participate                           

         4             Definitely not participate                                   

                        VOLUNTEERED
  3             Depends

       18             Don’t know/No answer                                   

 

19C.(IF DEFINITELY/LIKELY PARTICIPATE/DEPENDS IN Q.17] This type of composting program will save the City and taxpayers money in the long run but will cost a bit more to operate in the short term.  Would you be prepared to pay an additional 1 to 2 dollars per month extra to help pay for this household organic waste collection program? 

       N=299

 

       %

       77             Yes

       19             No

                        VOLUNTEERED

         3             Depends

         2             Don’t know/No answer

 

20C.  The current City recycling program requires households to separate their materials into three streams: The blue box for glass, plastic and metal containers, the black box for paper, and everything else into garbage bags or cans.  As an alternative, would you prefer a program in which you would not have to do any separation of materials that go to the curb, but instead would pay a premium of $4 to $6 per month to help pay for this separation to be done by the City after it was collected?

       N=366

 

       %

         8             Yes, would prefer this alternative

       89             No, would not prefer alternative

                        VOLUNTEERED

         1             Depends

         2             Don’t know/No answer

 

21C.  Currently, residential property owners pay an average of about $60 per year to help pay for City waste collection, disposal and recycling services.  This is considerably less than the average of $150 per household it costs to provide these services.  The City makes up the difference through other taxes and fees, including some charged to businesses that do not currently receive any waste collection service.

 

       Do you think residents should be responsible for paying the full cost of the waste collection, disposal and recycling services they receive from the City, or do you think these services should continue to be subsidized through other revenue sources?

       N=366

 

       %

       16             Residents should pay full cost                            ASK Q.22aC

       75             Services should continue to be subsidized          ASK Q.22bC

                        VOLUNTEERED

         4             Depends                                                                       SKIP TO Q.23C

         5             Don’t know/No answer                                                SKIP TO Q.23C

 

22C.  Why do you say that?

       DO NOT READ – CODE ALL THAT APPLY

 

       a. Why Residents Should Pay Full Cost

       N=58

 

       %

       72             People should pay for services they use

       16             Will promote recycling/waste reduction

       12             Fair approach

         7             Should not be using other taxes to pay for service

       17             Other TO BE CODED

                        -           Don’t know/No answer

 

       b. Why Services Should be Subsidized

            N=275

 

       %

       32             Already paying enough for services

       10             Cannot afford to pay more

         8             Businesses can afford to help pay for services

         4             Should promote recycling instead

         2             Should reduce program costs/too expensive

       56             Other TO BE CODED

         3             Don’t know/No answer

 

 

23C.  Currently, residents pay for waste services through their property taxes, and this cost is not identified separately on their tax bill.  Would you favour or oppose removing this charge from the tax bill and receiving a separate bill for the waste services you are receiving, like you currently receive for water and sewer services?  

       N=366

 

       %

       18             Favour separate waste bill

       72             Oppose separate waste bill

                        VOLUNTEERED
  4             Depends

         7             Don’t know/No answer

 

24C.  Approximately how many bags or cans of non-recyclable garbage does your household put out at the curb on a typical week?

       ENTER NUMBER

       N=366

 

       %

         4             0 bags

       66             1 bag   

       21             2 bags

         4             3 bags

         1             4 bags

         2             5 or more bags

         2             Don’t know/No answer

 

25C.  The City currently has a limit of five bags that will be picked up in a given week, but some cities have introduced a lower limit in order to encourage recycling and control landfill costs.  In those communities households pay an additional fee for each bag they put out that exceeds this weekly limit.

 

       If the City of Ottawa were to introduce new limits on the number of garbage bags that households can place on the curb each week without incurring an additional charge, what do you believe this limit should be?

       READ CATEGORIES IF NECESSARY – CODE ONE ONLY

       N=366

 

       %

       16             5 bags 

       12             4 bags

       32             3 bags

       14             2 bags

         3             1 bag

                        VOLUNTEERED

         1             More than 5

         8             Should not be any limits

          9             Depends

          6             Don’t know/No answer           

 

26C.  Ottawa currently diverts one-third of its waste from landfills, through the various recycling programs operated by the City.  Some Canadian cities, such as Halifax, are more active in this area, recycling or composting more than half of the waste they generate.  Do you think Ottawa’s current rate of one-third being recycled is:

 

       %

       65             Too low

       23             About right                               SKIP TO Q.28T

         1             Too high

                        VOLUNTEERED

       10             Don’t know/No answer                        SKIP TO Q.28T

 

27C.  (IF TOO HIGH/LOW)  What percentage of Ottawa’s garbage do you think should be recycled or otherwise diverted from landfill disposal, as a long term goal?

       RECORD PERCENT OR OTHER RESPONSE

       N=267

 

       %

         3             Under fifty percent

       49             Fifty percent

       18             Fifty one to seventy four percent

       16             Seventy five percent or higher             

         -             Do not need recycling target

         -             Recycling is not a priority

         8             Other TO BE CODED

         6             Don’t know/No answer