Approved By |
PROGRAM MANAGER, ASSESSMENT |
Approval Date |
FEBRUARY 13, 2012 |
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Section |
Tax adjustments/ Support and assessment Control |
Effective Date Version 2.0 |
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Subsection |
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Revision Date |
February
13, 2012 |
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Policy Statement The Assessment Unit is committed to the timely and accurate processing of property tax adjustments as a result of property assessment changes, tax rebates, vacancy rebates, exemptions and Payments in Lieu of Taxes (PILT) functions in an efficient and effective fashion while also providing a superior level of customer service to its clients. |
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Purpose The aim of this policy is to ensure the consistent
delivery of a comprehensive, clearly defined process that can be readily
implemented by all stakeholders. To accomplish this, the Assessment staff
must continually keep these objectives in mind:
· To adhere to all governing legislation · To ensure compensating controls are in effect · To use clear and concise instructions broken down by both level of responsibility and the logical flow of tasks · To avoid overly technical terminology · To maintain a thorough understanding of all relevant legislation · To ensure constant and thorough communication within workgroups so as to ensure that overall Unit and Branch goals are consistently achieved within respective deadlines. Application
This policy applies to all staff responsible for program delivery within the Assessment Unit. This includes compiling and tracking such documentation; processing and approving the resultant tax, penalty and/or interest adjustments; issuing tax adjustment and vacancy rebate letters, refund forms and/or revised tax statements; handling enquiries and filing and storing completed tax adjustments and vacancy rebate files. The Finance Specialist I, Finance Specialist II, Assessment Control Coordinator, Tax Adjustments/Support Coordinator and Program Manager, Assessment are involved in these various processes. Policy Requirements
To
guarantee high standards and fairness in dealing with such rebates or
exemptions, the Assessment Unit is involved in these activities:
¨ Handling
tax rebates and exemptions In
handling tax rebate applications for qualifying
licensed childcare centers (must be both non-profit and non home-based) and
houses of refuge, staff shall
follow the tax mitigation programs in the Tax Ratios and Other Tax Policies
annual report as approved by Council. Ontario Statutes 1911, Chapter 47 must be followed when reviewing and applying tax exemptions for the Ottawa City Union of Kings Daughters & Sons. Lastly, for the Royal Canadian
Legion and the Polish Combatants Association of Canada, staff shall follow
the Assessment Act, R.S.O. 1990, Section 6.1; the City of Ottawa Bylaw
2007-476 and the tax mitigation
programs in the Tax Ratios and Other Tax Policies annual report as approved by Council, in
its review and processing of tax exemptions. ¨ Handling
vacancy rebates In the
case of handling and processing vacancy rebates, staff shall follow the
Municipal Act, 2001, Section 364, as well as Ontario Regulation 325/01, in
order to determine who may apply for a rebate, what constitutes eligibility
requirements and the manner whereby any resultant adjustments, recalculations
or recoveries are applied to the tax roll. ¨ Calculating
penalty adjustments as a result of tax rebates or exemptions applied or
interest paid towards overdue vacancy rebate adjustments For the
payment of applicable interest on complete vacancy rebate applications not
processed by the municipality within 120 days of their receipt, staff shall
follow specifically Subsection 364.(20) of the Municipal Act (no penalty
reversals are made in relation to vacancy rebates). For all penalty adjustments on other tax
rebate and/or tax exemption adjustments, staff shall follow Section 345 of
the Municipal Act, 2001, dependent upon what resultant adjustment is applied
(no interest payments are made in relation to such tax rebates or exemption
applications. ¨ Managing
completed tax rebate, exemption and vacancy rebate files All
completed tax rebate, tax exemption and vacancy rebate files must be filed
away and eventually stored offsite in strict adherence to the City’s Records
Management System (IM-RMS) protocols and standards. This will ensure their prompt retrieval as
required, and guarantee that the City permanently holds all legal documentation.
¨ Reporting
Management
will periodically utilize statistical
Impromptu Reports prepared from information found on VTAX to do the following: · Track the Unit’s progress in handling workloads · Provide information annually for the Financial Information Return
(FIR) and Ontario Municipal Benchmarking
Initiative (OMBI) to assist in establishing
province-wide municipal statistics and benchmarks Responsibilities The Finance
Specialist I (FSI) is responsible for reviewing, inputting and verifying
tax adjustments or rebates onto the City’s tax system (VTAX); calculating any
applicable penalty reversals or interest payments and preparing/issuing
letters outlining the tax adjustments or rebates and any corresponding refund
forms. Further responsibilities include issuing revised tax bills as
required; handling client enquiries and filing and
storing tax adjustment and vacancy rebate files. The Finance Specialist II (FSII) is responsible for reviewing and verifying tax, penalty and interest adjustments and signing refund forms within designated limits; reviewing and calculating vacancy rebates and any associated recalculations or recoveries; handling any disputes unresolved by the FSI and producing statistical reports for the purpose of managerial review as required. The Assessment Control Coordinator is responsible for reviewing and approving (sign off on) vacancy rebate calculations provided by the FSII, further tax adjustments (eg. Tax apportionments) and associated penalty and/or interest adjustments, approving balance adjustments (ADJ journals);signing refund forms within designated limits; handling any disputes unresolved by the FSII; ensuring adherence to legislation and producing and/or reviewing statistical reports. The Tax Adjustments / Support Coordinator is responsible for reviewing and approving tax, penalty and interest adjustments and signing refund forms within designated limits; handling any disputes unresolved by the FSII; ensuring adherence to legislation and producing and/or reviewing statistical reports. The Program
Manager, Assessment is responsible for reviewing and approving (sign off
on) calculations in relation to vacancy rebates, along with other tax,
penalty and interest adjustments as provided by either the Tax
Adjustment/Support or Assessment Control Coordinator; signing refund forms
amounting to more than the designated level of the Coordinator (or lower
amounts as required); handling any disputes unresolved
by the Coordinator; ensuring adherence to legislation and further reviewing
statistical reports. |
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Monitoring/Contraventions The Revenue Branch will monitor the application of this policy. Failure to comply with this policy may result in disciplinarian action against an employee, up to and including dismissal. |
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References This policy is linked with the following procedures: · Preparing Legislated Tax Rebates and Exemptions · Handling Vacancy Rebate Applications · Handling Interest Payment and Penalty Reversal Calculations · Adhering to the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) in the Handling of Information Requests |
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Legislative & Administrative
Authorities
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Definitions For a list of all definitions, refer to the Glossary. |
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Keyword Search Assessment Review Board (ARB) Capping/Clawback Municipal Property Assessment Corporation (MPAC) Request for Reconsideration (RfR) |
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Enquiries For more information on this policy, contact the Program Manager, Assessment at 613-580-2424, ext. 13716. |
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Revision History
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