INTEGRATED CORPORATE PLANNING AND PERFORMANCE MANAGEMENT

APPENDIX C

ENVIRONMENT COMMITTEE

PERFORMANCE MEASURES

STRATEGIC PRIORITY: ENVIRONMENTAL STEWARDSHIP

Strategic Objective Name & Description

Performance Measure(s)

ES1 - Improve stormwater management

Manage stormwater run-off safely and effectively while maintaining the health of the city’s streams and rivers. The City will direct stormwater management in developing areas, identify opportunities for stormwater management retrofit, and ensure stream rehabilitation in older areas.

ES1-A: Increase the percentage of natural water system inventoried and assessed by 1% by the end of 2012, 3% by the end of 2013 and 10% by the end of 2014.

ES1-B: Establish a risk assessment approach and provide recommendations by the end of 2012.

*Strategic Initiative Name*	*Performance Measure(s)*	*Strategic Objective Supported*
17- Stormwater Master Plan	17-A: Complete 25% of the Stormwater Retrofit Master Plan deliverables by Q4 2012, 40% by Q4 2013 and 70% by Q4 2014.	ES1
18- Ottawa River Action Plan (ORAP)	18-A: Secure $150M of municipal, provincial and federal funding for the combined sewage storage tunnel by Q4 2014. 18-B: Commence 60% of the projects identified in the Ottawa River Action Plan (ORAP) by the end of 2012, 90% by the end of 2014 and 100% by the end of 2015. Contingent on securing federal and provincial funding.	ES1
19 -West End Flood Mitigation	19-A: Invest 60% of the $32M allocated to the West End Flooding Action Plan by the end of 2012, 90% by the end of 2013 and 100% by the end of 2014.	ES1
20- Surface Water Management	20-A: Increase the percentage of rivers and streams in Ottawa that are monitored and reported against Canadian Council of Ministers of the Environment (CCME) water quality objectives to 40% by the end of 2012, 60% by the end of 2013 and 80% by the end of 2014.	ES1

Strategic Objective Name & Description

Performance Measure(s)

ES2 - Enhance and protect natural systems

Protect Ottawa’s urban and rural natural heritage, ecosystems and biodiversity using the concept of sustainability and environmental protection. The City will also protect surface and groundwater sources of municipal water, ensure safe drinking water, and preserve trees and forests to help improve air quality.

ES2-A: Increase the percentage of households within 400 metres of a protected urban greenspace to 80% by the end of 2012, 90% by the end of 2013 and 100% by the end of 2014.

ES2-B: Increase the percentage of urban, suburban and rural areas covered by forest canopy to 20% by the end of 2014.

*Strategic Initiative Name*	*Performance Measure(s)*	*Strategic Objective Supported*
21- Increase Forest Cover	21-A: Plant 90,000 trees per year (2012 - 2014).	ES2
23- Drinking Water Quality Management System (DWQMS)	23-A: Decrease the number of major non-conformances to fewer than 5 per annual audit.	ES2
24- Environmental Quality Wastewater Management System (EQWMS)	24-A: Increase the percentage of Priority A risks addressed to 50% by the end of 2012, 75% by the end of 2013 and 100% by the end of 2014. 24-B: Decrease the number of major non-conformances per annual internal audits to fewer than 50 per year.	ES2
25- Purchase Urban Natural Features	25-A: Increase the percentage of Urban Natural Areas identified for protection to 80% by the end of 2012 and implement future percentage increases based on available funding and conservation tools for 2013 and 2014.	ES2

Strategic Objective Name & Description

Performance Measure(s)

ES3 - Reduce environmental impact

Put into place an approach to the ecosystem that encourages sustainability and takes into consideration natural cycles (e.g. water, carbon and nutrients) as well as natural habitat before and during development. The City will develop spaces wisely, increase diversion, make the best use of existing infrastructure, minimize disturbance of green spaces and sub-watersheds, develop lands within the urban boundary, and avoid outward sprawl.

ES3-A: Increase the percentage of new urban dwelling units provided through intensification by an average of 38% per calendar year for 2012-2014.

ES3-B: Make progress on Environmental Action of the Year. (Target to rotate on an annual basis to ensure that multiple areas of the environment are addressed and that annual priorities are clear to residents; target to be imported from action plans in each area).

*Strategic Initiative Name*	*Performance Measure(s)*	*Strategic Objective Supported*
26- Municipal Waste Management Plan	26-A: Complete 100% of the Municipal Waste Management Plan deliverables by the end of 2013.	ES3
27- Environmental Strategy 2012-2016	27-A: Gain Council approval of the overarching Environmental Strategy 2012-2016 by the end of Q3 2012. Work plans and activities to be completed under the Strategy will be brought forward annually.	ES3
29- Implementation of new Solid Waste Service Levels (2012-2018)	29-A: Information material related to the Solid Waste Service Level service level changes will be conveyed to 100% of home owners, renters and businesses by the end of 2012. 29-B: Increase the percentage of residential waste diverted via the curbside collection program to 44% by the end of 2012, 50% by the end of 2013 and 52% by the end of 2014.	ES3
30- Diversion 2015 (2011-2015)	30-A: Increase the percentage of program funds committed to Diversion 2015 to 20% by the end of 2012, 50% by the end of 2013 and 75% by the end of 2014.	ES3
31- Waste Diversion at City Facilities	31-A: Ensure 100% of City buildings have access to recycling bins by the end of 2014.	ES3

STRATEGIC PRIORITY: SERVICE EXCELLENCE

Strategic Initiative Name

Performance Measure(s)

Strategic Objective Supported

48 - Advanced Meter Infrastructure

48-A: Increase the percentage of customers on the new meter reading system (AMI) to 90% by the end of 2012 and 100% by the end of 2013.

48-B: Decrease the percentage of estimated water and sewer bills to 10% by the end of 2012, 2% by the end of 2013 and 1% by the end of 2014.

SE2

54- Enterprise Asset Management

54-A: Complete 75% of the Enterprise Asset Management (EAM) system for water and wastewater assets by the end of Q1 2012, 85% by the end of Q2 2012 and 100% by the end of Q4 2012.

SE2

STRATEGIC PRIORITY: GOVERNANCE, PLANNING & DECISION-MAKING

Strategic Objective Name & Description

Performance Measure(s)

GP3 - Make sustainable choices

Ensure that long-term impacts on the City and the quality of life of its residents are considered when making decisions about how the City’s assets are managed, how the City operates, and how rural and urban areas are developed.

GP3-A: Increase the number of reports presented to Council that are aligned to strategic objective GP3 (“Make sustainable choices”) to 25% by the end of 2012, 50% by the end of 2013 and 95% by the end of 2014.

*Strategic Initiative Name*	*Performance Measure(s)*	*Strategic Objective Supported*
62- Rural and Urban Opportunity Development	62-A: Complete the Rural and Urban Opportunity Development project deliverables according to plan.	GP3
63- Sustainability Program	63-A: Complete the Corporate Sustainability Program (CSP) project deliverables according to plan. 63-B: Increase the number of neighbourhoods engaged in the Neighbourhood Sustainability Program (NSP). (Program will be finalized in 2012; annual target to be established)	GP3

Strategic Initiative Name

Performance Measure(s)

Strategic Objective Supported

62- Rural and Urban Opportunity Development

62-A: Complete the Rural and Urban Opportunity Development project deliverables according to plan.

GP3

63- Sustainability Program

63-A: Complete the Corporate Sustainability Program (CSP) project deliverables according to plan.

63-B: Increase the number of neighbourhoods engaged in the Neighbourhood Sustainability Program (NSP). (Program will be finalized in 2012; annual target to be established)

GP3

STRATEGIC PRIORITY: FINANCIAL RESPONSIBILITY

Strategic Initiative Name

Performance Measure(s)

Strategic Objective Supported

73- Long Range Financial Plan: Water and Sewer Rate (2011)

73-A: Complete 100% of the update of the 10-year Asset Management Needs Assessment by the end of 2012.

FS1

74- Water and Wastewater Rate Review (2013)

74-A: Complete the Water and Wastewater Rate Review report and recommendations by Q2 2013.

74-B: Complete and provide to Council a policy framework for the recovery of wastewater costs by Q2 2013.

FS1

RECOMMENDED AMENDMENTS TO THE TERM OF COUNCIL PRIORITIES

The table below contains recommended amendments to the Term of Council Priorities as identified through consultation with the Chairs and Vice-Chairs of the Transit Commission and Standing Committee’s of Council.

Oversight	Strategic Priority Affected	Nature of Amendment	Recommended Amendment
ENV	Environmental Stewardship	Edit the name of strategic initiative Environmental Strategy 2011 - 2015	Change from: Environmental Strategy 2011 – 2015 To: Environmental Strategy 2012 – 2016
ENV and ARA	Governance Planning & Decision-Making	Revise the description of strategic initiative Rural and Urban Opportunity Development	Change from: Choosing our Future, an innovative joint planning initiative of the City of Ottawa, the City of Gatineau and the National Capital Commission, will finalize its preferred future scenario that will guide the National Capital Region's planning for the next 100 years. This program will implement local-based solutions, both rural and urban, to ensure our growth remains affordable, our quality of life remains high, and Ottawa’s economic, environmental, social and cultural success remains secure over the long term. To: The City of Ottawa, in partnership with the City of Gatineau and National Capital Commission, has completed an initiative to guide Canada’s Capital Region towards a more liveable and prosperous future. This program will implement locally-based solutions, both rural and urban, to ensure our growth remains affordable, our quality of life remains high, and Ottawa’s economic, environmental, social and cultural success remains secure over the long term.

Oversight

Strategic Priority Affected

Nature of Amendment

Recommended Amendment

ENV

Environmental Stewardship

Edit the name of strategic initiative Environmental Strategy 2011 - 2015

Change from:

Environmental Strategy 2011 – 2015

To:

Environmental Strategy 2012 – 2016

ENV and ARA

Governance Planning & Decision-Making

Revise the description of strategic initiative Rural and Urban Opportunity Development

Change from:

Choosing our Future, an innovative joint planning initiative of the City of Ottawa, the City of Gatineau and the National Capital Commission, will finalize its preferred future scenario that will guide the National Capital Region's planning for the next 100 years. This program will implement local-based solutions, both rural and urban, to ensure our growth remains affordable, our quality of life remains high, and Ottawa’s economic, environmental, social and cultural success remains secure over the long term.

To:

The City of Ottawa, in partnership with the City of Gatineau and National Capital Commission, has completed an initiative to guide Canada’s Capital Region towards a more liveable and prosperous future. This program will implement locally-based solutions, both rural and urban, to ensure our growth remains affordable, our quality of life remains high, and Ottawa’s economic, environmental, social and cultural success remains secure over the long term.