APPENDIX F -

FINANCE AND ECONOMIC DEVELOPMENT COMMITTEE OVERSIGHT RESPONSIBILITIES

 

Strategic Priority: Economic Prosperity – Use Ottawa's unique combination of recreational, social, cultural and business assets, and natural environment and physical infrastructure to attract enterprises, visitors and new residents, while at the same time developing and retaining local firms and talent. 

 

Strategic Objective Name & Description

EP1 - Promote Ottawa globally: Find ways to integrate visitor services for both the leisure and business travel market. This includes destination marketing, urban and rural tourism development, sports and major event hosting, and visitor services.

 

SI #

Strategic Initiative Name

Strategic Initiative Description

Proposed Standing Committee Oversight (Strategic Initiative)

Capital (In Thousands)

Operating (In Thousands)

2011

2012

2013

2014

2011

2012

2013

2014

1

Support celebrations of Canada's 150th Anniversary

Set up an internal committee to liaise with the National Commission Capital and other partners on the 2017 celebrations of Canada's 150th anniversary (the Sesquicentennial).

FEDC

                  -  

             -  

                -  

             200

                 -  

               -  

                 -  

               -  


 

Strategic Objective Name & Description

EP3 - Support growth of local economy: Invest in community organizations that support the local economy, both urban and rural, by promoting local industry, creating infrastructure to stimulate growth, including hubs for innovation, promoting investments in businesses, and working cooperatively with the federal government to retain federal employment in Ottawa.

 

SI #

Strategic Initiative Name

Strategic Initiative Description

Proposed Standing Committee Oversight (Strategic Initiative)

Capital (In Thousands)

Operating (In Thousands)

2011

2012

2013

2014

2011

2012

2013

2014

3

Economic Development Strategy

Implementation of a comprehensive economic development program to increase Ottawa’s prominence as an economically prosperous and sustainable city. This initiative will provide better oversight, accountability and results through improved coordination of economic development services and resources for enterprises already located or looking to locate in Ottawa, will showcase Ottawa as a compelling and vibrant destination to visitors, and will improve the quality of life for residents. 

FEDC

                  -  

        1,500

                -  

               -  

            2,000

          2,000

            2,000

          2,000


 

Strategic Priority: Transportation and Mobility – Meet the current and future transportation and mobility needs of residents, visitors and enterprises by improving transit and by emphasizing choice and accessibility of multiple types of transportation, including the development of a Light Rail Transit system.

 

Strategic Objective Name & Description

TM3 - Provide infrastructure to support mobility choices: Improve residents’ mobility choices by supporting initiatives related to routes, rapid transit, walking, and cycling.

 

SI #

Strategic Initiative Name

Strategic Initiative Description

Proposed Standing Committee Oversight (Strategic Initiative)

Capital (In Thousands)

Operating (In Thousands)

2011

2012

2013

2014

2011

2012

2013

2014

8

Ottawa Light Rail Transit (OLRT) Project
(Note 1)

The Construction of a Light Rail Transit system in Ottawa is identified as a key component of the City's Transportation Master Plan. 

FEDC

         300,000

 

  1,800,000

(Note 2)

-  

-  

6,700

6,700

6,700

6,700

 

Note 1:  Non Citywide Reserve Funded Projects (including Transit/Rate)

Note 2: These figures are in 2009 dollars. A report on the costs estimates is coming back to Council in July 2011.

 


 

 

Strategic Priority: Healthy and Caring Community – Help all residents enjoy a high quality of life and contribute to community well-being through healthy, safe, secure, accessible and inclusive places.

 

Strategic Objective Name & Description

HC1 - Achieve equity and inclusion for an aging and diverse population: Accommodate the needs of a diverse and aging population by effectively planning and implementing changes to major infrastructure development and service delivery.

 

SI #

Strategic Initiative Name

Strategic Initiative Description

Proposed Standing Committee Oversight (Strategic Initiative)

Capital (In Thousands)

Operating (In Thousands)

2011

2012

2013

2014

2011

2012

2013

2014

37

Service Enhancements - Accessibility Program

The Buildings and Parks Program provides for accessibility retrofit work to existing building and park assets. This capital program supports barrier identification and barrier removal work in City buildings and facilities to ensure that the City is meeting the intent of the Accessibility for Ontario with Disabilities Act (AODA).

FEDC

             2,000

        2,000

          2,000

          2,000

                 -  

               -  

                 -  

               -  

 


 


Strategic Objective Name & Description


HC2 - Improve parks, recreation, arts and heritage: Provide accessible, inclusive and quality parks, recreation services and urban spaces for leisure, arts and heritage that respond to demographic trends in population and activity.

 

SI #

Strategic Initiative Name

Strategic Initiative Description

Proposed Standing Committee Oversight (Strategic Initiative)

Capital (In Thousands)

Operating (In Thousands)

2011

2012

2013

2014

2011

2012

2013

2014

38

Lansdowne Stadium and Parking Redevelopment

The initiative comprises the redevelopment of the stadium, the revitalization of the Civic Centre Arena, and 1,370 new below-grade parking spaces at Lansdowne Park. Key elements include: 1) A refurbished Frank Clair Stadium for CFL football, professional soccer, university and community sporting level events, or concerts, featuring a wooden veil that would reflect Ottawa’s history as a lumber town; 2) An expansion of the Glebe’s grid street system into Lansdowne to accommodate a mix of commercial space, residential development and public squares; 3) The Horticulture Building is given a prominent and historically significant location on the east side of the Aberdeen Pavilion, within Lansdowne’s new urban park, where it could become the site of the Ottawa Farmers’ Market and the location of a Parks Canada Agency interpretation centre for the Rideau Canal.

FEDC

 129,300

             -  

             -      

             -    

             -    

             -    

             -    

             -    

 


 

 

 

Strategic Priority: Service Excellence – Improve client satisfaction with the delivery of municipal services to Ottawa residents by measurably increasing the culture of service excellence at the City, by improving the efficiency of City operations, and by creating positive client experiences.

 

Strategic Objective Name & Description

SE1 - Ensure a positive experience for every client interaction: Provide consistent and high-quality information and services to residents, visitors and enterprises and improve clients’ interactions with the City by ensuring services are timely and coordinated, easy to find and access, and delivered in a way that respects residents’ needs.

 

SI #

Strategic Initiative Name

Strategic Initiative Description

Proposed Standing Committee Oversight (Strategic Initiative)

Capital (In Thousands)

Operating (In Thousands)

2011

2012

2013

2014

2011

2012

2013

2014

44

Social Media Enablement

To enable an increased and strategic use of social media aimed at City residents and stakeholders. 

FEDC

                  -  

             -  

                -  

               -  

                 -  

              80

                 80

              80

45

Service Ottawa - Mobile Workforce Solutions Project

(Note 3)

The Mobile Workforce Solutions project is a Service Ottawa enterprise project, and is comprised of the following five initiatives: 1. Boardroom Enablement; 2. Field Force - Mobile Office; 3. Field Force - Mobile Forms; 4.Collaboration Tools; and, 5. Mobility Program.

FEDC

             1,501

        3,565

           5,469

          4,827

            1,610

          3,073

            3,532

          3,734

46

Service Ottawa - Citizen Centric Services Project

(Note 4)

Citizen Centric Services project adopts a citizen-focused approach to fundamentally transform how the City engages, interacts with, and provides services and information to citizens, businesses and clients.

FEDC

             9,217

        7,843

           5,617

          4,847

               170

          1,397

            3,066

          3,066

47

Service Ottawa - Technology Roadmap

(Note 5)

This initiative includes the 5-Year Technology Roadmap, which comprises key strategic investments in Information Technology that focus on building a foundation/platform to exploit the Internet and improve interaction with citizens and access to City services.

FEDC

750

  1,230

2,912

3,912

-  

-  

-       

 -   

 

Note 3 and 4: Operating pressures are offset by efficiencies savings

Note 5: Efficiency savings are associated with this initiative


 

 

Strategic Objective Name & Description

SE2 - Improve operational performance: Improve the effectiveness and efficiency of service delivery to reach targets that have been approved by Council and communicated to residents and staff.

 

SI #

Strategic Initiative Name

Strategic Initiative Description

Proposed Standing Committee Oversight (Strategic Initiative)

Capital (In Thousands)

Operating (In Thousands)

2011

2012

2013

2014

2011

2012

2013

2014

49

Service Ottawa - Implement Smart Energy Measures

(Note 6)

Further reduce the City's annual energy costs by implementing capital measures, which are energy saving retrofits to existing City facilities, by implementing an Enterprise Energy Monitoring and Targeting (M & T) solution; Integrated Building Management Systems; and, Solar Photovoltaic initiatives.

FEDC

             2,412

        2,362

           2,912

          3,912

                -  

               -  

                 -  

               -  

50

Service Ottawa - Transform Municipal Fleet Management

(Note 7)

Focus on transforming the fleet management function at the City, by implementing fleet management strategies so that Fleet Services can "right size" the municipal fleet and implement procurement strategies and processes such that the City can move to a standardized vehicles inventory and migrate to a Green Fleet to reduce fuel costs.

FEDC

                600

             -  

                -  

               -  

                 -  

               -  

                 -  

               -  

52

Service Ottawa - Sponsorship and Advertising Project

(Note 8)

The project has two objectives: establish a program to start achieving revenues; and ensure sustainable revenue streams are realized by establishing a centralized office responsible for coordinating the use and marketing of City assets in a strategic manner.

FEDC

                  -  

             -  

                -  

               -  

               565

             800

               930

            970

53

Open Data

The City is joining other government organizations in Canada and around the world by providing public access to its data. The development of an Open Data Ottawa site was the first step in creating a foundation that encourages digital innovation, improved service delivery, stimulation of economic growth and a better understanding of our city. The program has shifted its focus to further engage the development community to address specific City business needs, continue multi-jurisdictional collaboration on standards related to data sets and licensing, expand and automate the City of Ottawa data catalogue, and sustain the program.

FEDC

                 -  

          150

                -  

               -  

                 -  

              90

                 90

              90

54

Access to Information Case Management System

ATIPflow is the City's current case management system for responding to and tracking Access to Information Requests received.  A new system will need to be purchased and installed in order to ensure that the City continues to meet the reporting and legislative requirements of Municipal Freedom of Information and Protection of Privacy Act.

FEDC

                  -  

             -  

                -  

               -  

                 -  

             110

               110

            110

57

Vote Tabulating Solution - 2014 Municipal Elections

The current system of voting and vote tabulating is in compliance with Information Technology Security best practices and the election legislation; however, the hardware and its capabilities will soon be obsolete. New system hardware and related software will be needed to meet the needs of electors unable to attend a traditional voting station, and to be able to transmit results wirelessly and continue to meet the requirements of electors with disabilities. A Business Requirement Document is currently being drafted to assist in the search for a system software/hardware upgrade for the 2014 municipal election.

FEDC

                  -  

             -  

                -  

               -  

                 -  

               -  

               800

            800

Note 6, 7: Efficiency savings are associated with this initiative

Note 8: Offset by revenue

Strategic Priority: Governance, Planning and Decision Making – Achieve measurable improvement in residents’ level of trust in how the city is governed and managed, apply a sustainability lens to decision-making, and create a governance model that compares well to best-in-class cities around the world.

 

Strategic Objective Name & Description

GP1 - Improve the public’s confidence in and satisfaction with the way Council works: Put into place business practices that are democratic, engaging and visible by encouraging citizens to participate in decision-making and community life, by informing them in a timely manner of decisions that affect them, and by providing reasons for decisions.

 

SI #

Strategic Initiative Name

Strategic Initiative Description

Proposed Standing Committee Oversight (Strategic Initiative)

Capital (In Thousands)

Operating (In Thousands)

2011

2012

2013

2014

2011

2012

2013

2014

61

Council Agenda Building Tool

Development of an automated system to produce agendas and prepare minutes for Council and Committee meetings quickly and efficiently.  The new system will be implemented to reduce the amount of time, effort and cost required to create, publish and distribute Council and Committee agendas, reports and minutes.

FEDC

                  -  

           170

                -  

               -  

                 -  

               -  

                 -  

               -  

62

Accountability Framework

The Governance Report approved by City Council on Dec. 8, 2010 identified a number of measures for enhancing the City’s accountability framework. The City Clerk’s Office has been directed to establish initial low-cost solutions for these measures and bring forward recommendations to City Council on optimal solutions.

FEDC

                  -  

             -  

                -  

               -  

                 -  

               -  

                 -  

               -  

63

Mid-Term Governance Review

Since amalgamation, the City of Ottawa has undertaken governance reviews twice over each Term of Council. The first review takes place at the beginning of a Term of Council. Traditionally, this is when major changes are made to the governance structure. The Mid-Term Governance Review traditionally ‘tweaks’ the governance structure to address any issues that have arisen in the interim.

FEDC

                  -  

             -  

                -  

               -  

                 -  

               -  

                 -  

               -  

64

City of Ottawa Client Engagement Strategies and Online Consultation Tools

This initiative will result in consistent approaches and standards of public involvement, corporate client engagement policies governing ethics, translation, remuneration and other areas important to equitable public involvement, a comprehensive “Public Involvement Handbook” toolkit and standards, and online consultation tools to expand and implement use of online consultation.

FEDC

                 -  

           100

                -  

               -  

                 -  

               -  

                 -  

               -  

 


 

 

Strategic Objective Name & Description

GP2 - Apply management controls to achieve Council’s priorities: Integrate planning and performance processes at the City to strengthen decision-making, improve transparency and accountability, align operations with Council’s priorities, enhance governance, and improve local decision-making while allowing Council and City management to focus on citywide challenges.

 

SI #

Strategic Initiative Name

Strategic Initiative Description

Proposed Standing Committee Oversight (Strategic Initiative)

Capital (In Thousands)

Operating (In Thousands)

2011

2012

2013

2014

2011

2012

2013

2014

65

Corporate Planning Framework

The key outcomes of the Corporate Planning Framework include strategic priorities, objectives and initiatives for the 2011 – 2014 term of Council, an enhanced oversight role for Standing Committees, integration of strategic planning with the Long Range Financial Plan and budget process, new tools such as the strategy map and balanced scorecard, a new strategy review process, and cascaded planning to departments and branches.

FEDC

                  -  

             -  

                -  

               -  

                 -  

               -  

                 -  

               -  

 


 

Strategic Objective Name & Description

GP3 - Make sustainable choices: Promote a sustainable, resilient and liveable future by applying a sustainability lens to decision-making that considers long-term impacts, and by aligning all City plans toward common long-term goals. In some cases the City will rethink current practices; in others, it will build on existing or past successes. In all cases, the City will make decisions and solve problems in a way that improves economic health, cultural vitality, social equity and environmental responsibility.

 

SI #

Strategic Initiative Name

Strategic Initiative Description

Proposed Standing Committee Oversight (Strategic Initiative)

Capital (In Thousands)

Operating (In Thousands)

2011

2012

2013

2014

2011

2012

2013

2014

66

Corporate Asset Management Framework

Develop an approach that will bring awareness and consistency to how corporate infrastructure assets are managed; apply to the City's infrastructure assets and other major asset classes, such as fleet, IT and trees; and, provide an overall framework where the efforts and knowledge gained can be leveraged across the organization.

FEDC

                  -  

           750

              150

             150

                 -  

               -  

                 -  

               -  

69

Performance Measurement

The objective of this strategic initiative is to develop and implement balanced scorecards across the Corporation to provide performance data from a balanced perspective (i.e., budget, people, processes, services/programs, and client), to link performance data to specific objectives in the organization’s strategy and the budget process.

FEDC

                  -  

             -  

                -  

               -  

                -  

               -  

                 -  

               -  

 


 

Strategic Objective Name & Description

GP4 - Improve overall relations with City unions: Continue to develop a constructive and respectful relationship with all City unions, and productively negotiate all collective agreements being renewed in this term of Council.

 

SI #

Strategic Initiative Name

Strategic Initiative Description

Proposed Standing Committee Oversight (Strategic Initiative)

Capital (In Thousands)

Operating (In Thousands)

2011

2012

2013

2014

2011

2012

2013

2014

71

Enhance labour relations and collective bargaining process

Contribute to ongoing, fair dialogue with all collective bargaining units prior to contract negotiations, and employ additional resources where necessary to meet the various requirements/demands associated with negotiation of the City’s collective agreements, all of which will expire in 2011 or 2012.

FEDC

                  -  

             -  

                -  

               -  

                 -  

             150

                 -  

               -   


 

Strategic Priority: Employee Engagement – Integrate and align human resource strategies with the City’s strategic planning process, and build a satisfied and committed workforce that will be a solid foundation for the coming decade.

Strategic Objective Name & Description

EE1 - Ensure leaders are strong and effective: Develop strong candidates to take on leadership roles by strengthening the leadership skills of all levels of management.

 

SI #

Strategic Initiative Name

Strategic Initiative Description

Proposed Standing Committee Oversight (Strategic Initiative)

Capital (In Thousands)

Operating (In Thousands)

2011

2012

2013

2014

2011

2012

2013

2014

72

Leadership Development

The objective of Leadership Development is to create a pipeline of strong candidates to assume leadership roles and to focus on strengthening the leadership competencies at all levels of management. Initiatives include creating and implementing an executive coaching framework and providing ongoing investment to ensure sufficient capacity and access to relevant leadership development programs.

FEDC

                  -  

             -  

                -  

               -  

                 -  

             840

               840

           840

 


 

Strategic Objective Name & Description

EE2 - Maintain a diverse, high-performing, client-centric workforce: Implement strategies to attract diverse people with the right skills and fit to the organization.

 

SI #

Strategic Initiative Name

Strategic Initiative Description

Proposed Standing Committee Oversight (Strategic Initiative)

Capital (In Thousands)

Operating (In Thousands)

2011

2012

2013

2014

2011

2012

2013

2014

73

Recruitment/outreach strategies and assessment tools

Implement and maintain targeted outreach strategies to attract and retain diverse people with the right skills and fit to meet the current and future needs of the organization, with an emphasis on difficult to fill positions.

FEDC

                  -  

             -  

                -  

               -  

                 -  

             615

               615

            615

 


 

Strategic Objective Name & Description

EE3 - Enable employees to develop and contribute to their fullest potential: Develop tools and resources to help in employee career planning and development, and provide opportunities for professional growth. Learning and development will strengthen the ability of employees to meet business challenges.

 

SI #

Strategic Initiative Name

Strategic Initiative Description

Proposed

Standing Committee Oversight (Strategic Initiative)

Capital (In Thousands)

Operating (In Thousands)

2011

2012

2013

2014

2011

2012

2013

2014

74

Employee Development

Provide employees and managers with tools and resources to assist employee career planning and development and to provide opportunities for professional growth so as to strengthen workforce capacity to contribute and collaborate in the delivery of City services and programs. Investment is required to implement and maintain the following programs: mentoring; new employee orientation; and, career pathing and career development supports. 

FEDC

                  -  

             -  

                -  

               -  

                 -  

              35

               135

            135

 


 

Strategic Objective Name & Description

EE4 - Build a positive, productive and engaged workplace: Build the capability of the organization by strengthening employees’ connection to the City and fostering a sense of pride in working here.

 

SI #

Strategic Initiative Name

Strategic Initiative Description

Proposed

Standing Committee Oversight (Strategic Initiative)

Capital (In Thousands)

Operating (In Thousands)

2011

2012

2013

2014

2011

2012

2013

2014

75

Automated Employee Performance Development Program

The Automated Employee Performance Development Program tool will enable on-line development of annual Individual Contribution Agreements and allow the tracking of the completion of mid-year and final-year performance reviews. The employee Performance Development Program is critical in enabling employee engagement by recognizing contribution and ensuring alignment of individual employee goals with corporate goals. The automation of this process will generate data for management decision-making and further advances the corporate objective of facilitating employee and management access to information and tools consistent with the IT Roadmap.

FEDC

                  -  

             -  

              750

               -  

                 -  

               -  

                 -  

               -  

76

Management Professional Exempt and Unionized Staff Job Evaluation Plan

This project will ensure that jobs are appropriately valued in a cost-effective manner. One time funding to revise and update the Job Evaluation plan for Management and Professional Exempt jobs is required. The current Management and Professional Exempt job evaluation plan was implemented in 2001/2002 following amalgamation. Management is of the opinion that the Plan no longer adequately captures nor values the job factors that a critical to the current and future needs of the City. New job evaluation plans for unionized jobs are currently being developed and will be implemented in 2011 and 2012.

FEDC

                  -  

             -  

                -  

               -  

                 -  

               -  

               250

            250

 

 

Strategic Priority: Financial ResponsibilityBe financially responsible to the residents of Ottawa by practicing prudent fiscal management of existing resources, and by making sound long-term choices that allow core City programs and services to be sustainable now and into the future.

 

Strategic Objective Name & Description

FS1 - Align strategic priorities to Council’s tax and user fee targets: Reach stable and affordable property tax levels while maintaining service levels to residents by making decisions that allow us to live within our means and by capping tax increases at 2.5% per year.

 

SI #

Strategic Initiative Name

Strategic Initiative Description

Proposed

Standing Committee Oversight (Strategic Initiative)

Capital (In Thousands)

Operating (In Thousands)

2011

2012

2013

2014

2011

2012

2013

2014

77

Update of Long Range Financial Plan

Update the Long Range Financial Plan to develop a strategy to achieve the 2.5% tax increase Council endorsed for the term of Council, and to identify the size of any funding gap within capital and any strategies to reduce the gap over the term of Council.

FEDC

                  -  

             -  

                -  

               -  

                 -  

               -  

                 -  

               -  

 


 

Strategic Objective Name & Description

FS2 - Maintain and enhance the City’s financial position: Develop processes and tools to ensure that tax dollars are spent wisely by making strategic choices and finding ways to improve the value we can deliver for the tax dollar.

 

SI #

Strategic Initiative Name

Strategic Initiative Description

Proposed

Standing Committee Oversight (Strategic Initiative)

Capital (In Thousands)

Operating (In Thousands)

2011

2012

2013

2014

2011

2012

2013

2014

81

Securing Federal and Provincial Funding Commitments

Secure funding from senior levels of government for major infrastructure initiatives such as Ottawa River Action Plan (ORAP), Hunt Club Interchange, Baseline Station, and West Transitway Extension (Bayshore to Moodie) as well cost-sharing agreements with the National Capital Commission on cycling infrastructure.

FEDC

                  -  

             -  

                -  

               -  

                 -  

               -  

                 -  

               -  

 

 


 

Legend

 

ARAC - Agriculture and Rural Affairs Committee

CPS - Community and Protective Services Committee

EC - Environmental Committee  

FEDC - Finance and Economic Development Committee

PC - Planning Committee          

Transit – Transit Commission

TRC - Transportation Committee